johnnyq
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99e2487d2b
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Fix dupe race condition with ticket, invoice, quote, project, recurring ticket numbering when being created in parallel Atomically update and get the next ticket number in one SQL query everywhere.
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2025-11-28 14:14:46 -05:00 |
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johnnyq
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185ea7d6ac
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Fix 'Email from at' On tickets that come from emails, was cuasing dup html head body tags causing htmlPurifier to strip it in ticket viewing, so we removed html body and head tags also remove orginal reply on reply ticket emails this removed ##- Please type your reply above this line -## and anything after it. Also removed the custom CSS that was embedded for all email sent out from ITFlow
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2025-11-22 17:40:44 -05:00 |
wrongecho
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b991f787a2
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Introduce subject-based automatic ticket merging/reply detection where e-mail is sent from a known contact or domain and the subject is a 95% match for a ticket opened in the last 7 days for that client
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2025-11-18 13:08:02 +00:00 |
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wrongecho
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5dd4f5ea62
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New mail parser:
- bugfix .eml not being generated
- include the message when notifying the tech of a reply
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2025-10-16 16:32:37 +01:00 |
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johnnyq
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5de2e7a3bd
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If imap Encryption is blank then use notls in the ticket mail parser
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2025-10-03 11:36:27 -04:00 |
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johnnyq
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00f5198bed
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Update appNotidfy links to use Absolute paths, updated gitignore
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2025-09-25 13:31:16 -04:00 |
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johnnyq
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edabc5c33f
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rename /user/ to /agent/ and update links to use agent/ instead
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2025-09-23 18:04:23 -04:00 |
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johnnyq
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04b29d43df
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Update Agent ticket access path in emails to new /user/ path
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2025-09-15 17:28:58 -04:00 |
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johnnyq
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3a5b18f3dd
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Added Beta support for Microsoft IMAP OAUTH2 must use new mail parser for it to work cron/ticket_email_parser.php
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2025-09-12 15:56:44 -04:00 |
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johnnyq
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ce7d84aa2f
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Reintroduce Webklex IMAP for ticket processing as PHP-IMAP is no longer being developed. This is optional for now and considered beta can be found in cron/ticket_email_parser.php
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2025-09-10 14:27:46 -04:00 |