wrongecho
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b991f787a2
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Introduce subject-based automatic ticket merging/reply detection where e-mail is sent from a known contact or domain and the subject is a 95% match for a ticket opened in the last 7 days for that client
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2025-11-18 13:08:02 +00:00 |
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wrongecho
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5dd4f5ea62
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New mail parser:
- bugfix .eml not being generated
- include the message when notifying the tech of a reply
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2025-10-16 16:32:37 +01:00 |
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johnnyq
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5de2e7a3bd
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If imap Encryption is blank then use notls in the ticket mail parser
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2025-10-03 11:36:27 -04:00 |
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johnnyq
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00f5198bed
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Update appNotidfy links to use Absolute paths, updated gitignore
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2025-09-25 13:31:16 -04:00 |
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johnnyq
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edabc5c33f
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rename /user/ to /agent/ and update links to use agent/ instead
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2025-09-23 18:04:23 -04:00 |
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johnnyq
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04b29d43df
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Update Agent ticket access path in emails to new /user/ path
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2025-09-15 17:28:58 -04:00 |
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johnnyq
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3a5b18f3dd
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Added Beta support for Microsoft IMAP OAUTH2 must use new mail parser for it to work cron/ticket_email_parser.php
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2025-09-12 15:56:44 -04:00 |
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johnnyq
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ce7d84aa2f
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Reintroduce Webklex IMAP for ticket processing as PHP-IMAP is no longer being developed. This is optional for now and considered beta can be found in cron/ticket_email_parser.php
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2025-09-10 14:27:46 -04:00 |
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