Commit Graph

7 Commits

Author SHA1 Message Date
johnnyq
d08ef6184a Add optional ticket SLAs
Response/resolution targets stamped at creation from per-client/priority assignments, business-hours due date math, warn/breach alert stages via cron/ticket_sla.php, ticket list coloring, per-ticket SLA override, admin page for plans/assignments/business hours. DB update 2.5.0. No behavior change unless SLAs are assigned. Bulk reply now only counts Public replies as first response.
2026-07-29 00:00:42 -04:00
johnnyq
78ee38b39f Revert DB Update 2026-07-28 22:08:01 -04:00
johnnyq
31921ee99b Add Refunding capability along with Stripe Refunding 2026-07-28 21:34:06 -04:00
johnnyq
a4fdced10f Rate limit 2FA code attempts and narrow the TOTP acceptance window 2026-07-27 18:36:43 -04:00
johnnyq
c509b7f693 Add user-based RBAC for API keys
API keys now run as a user and inherit that user's module, operation, and client permissions. Drops per-key client scoping and removes existing keys (must be recreated). Adds an edit modal to change a key's user.
2026-07-25 16:50:58 -04:00
johnnyq
3756561458 Feature: Add Deny Client Access to Client Access Permssions - BREAKS UI, MUST UPDATE DB USING php scripts/cli_update.php --db_update 2026-07-25 13:22:52 -04:00
johnnyq
2b756f6ea4 Split DB Updates into seperate files, with the cutoff being 2.0.0 2026-07-22 18:43:11 -04:00