johnnyq
d08ef6184a
Add optional ticket SLAs
...
Response/resolution targets stamped at creation from per-client/priority assignments, business-hours due date math, warn/breach alert stages via cron/ticket_sla.php, ticket list coloring, per-ticket SLA override, admin page for plans/assignments/business hours. DB update 2.5.0. No behavior change unless SLAs are assigned. Bulk reply now only counts Public replies as first response.
2026-07-29 00:00:42 -04:00
johnnyq
b3f959ac55
Use Short echo tags across the code
2026-07-28 18:47:52 -04:00
johnnyq
38a042d435
Remove _details and use singular filename for certain objects
2026-07-15 00:12:27 -04:00
johnnyq
7bc47a58fe
Replace Function nullable_htmlentities() with just escapeHtml() and update all instances throughout
2026-07-14 17:10:45 -04:00
johnnyq
0cdb780b88
Stripe Payment: Rollback stipe-php from 20.0.0 back to 19.4.1 to fix a isses with adding saved paymentss, Stripe updated their API in which we will update to a later date
2026-05-04 12:32:12 -04:00
johnnyq
65b53dd7f4
Tables: Removed removed -sm in table-responsive to fix some responsive issues also adding margin between top and bottom tags in clients and moved the tags in its own div
2026-03-26 13:30:07 -04:00
johnnyq
b94604ae71
Assets List: Major UI / UX Update removed some columns to reduce space and add them as a secondary row instead
2026-03-03 15:20:11 -05:00
wrongecho
dee5085f4a
Allow associating a quote with a ticket
2026-03-02 10:54:44 +00:00
johnnyq
bf1d0655c4
Update Ticket list ui smaller badge for ticket and smaller task progress bar and more natural dates
2026-01-28 22:52:56 -05:00
johnnyq
0a30300bde
replace all instances of mysqli_fetch_array with mysqli_fetch_assoc for better performance and memory usage
2026-01-14 17:30:23 -05:00
johnnyq
cab81ca170
Fix Billable sort
2025-12-18 20:39:47 -05:00
johnnyq
a82e2c7ea1
Billable and non billable status use icons check and minus
2025-12-18 20:38:15 -05:00
johnnyq
1e6e7fd6d8
If ticket doesn't have a client dont show client section
2025-11-15 16:51:31 -05:00
johnnyq
8be0789f25
Converted even more bulk modals to the new ajax-modal
2025-11-06 20:36:30 -05:00
johnnyq
cea7d61481
Updated Bread crumbs in ticket, quote invoice to show All as the first breadcrumb
2025-11-03 15:43:56 -05:00
johnnyq
ecce994921
Used status var unstead of get status var for checkall
2025-10-16 11:43:26 -04:00
wrongecho
21aee98f9f
Fix checkAll ticket box not showing when status wasn't set - should only be hidden for the closed view
2025-10-15 09:57:32 +01:00
johnnyq
edabc5c33f
rename /user/ to /agent/ and update links to use agent/ instead
2025-09-23 18:04:23 -04:00
