johnnyq
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6e03857c6c
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Show whether each ticket reply was emailed and who to: replies are marked Email reply, Public note or Internal, an email reply lists each recipient with their email's state from the mail queue (sent, waiting, retrying, failed with why, cancelled) and a Mail Queue link for admins, sending says how many it went to or why it didn't go, and editing an emailed reply says the client keeps what was sent; database 3.4.8 adds ticket_replies.ticket_reply_emailed and ticket_reply_emailed_to and email_queue.email_ticket_reply_id, matching the mail queue's update and resolved emails to their replies; bulk reply, bulk resolve and the API record it too
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2026-10-26 12:51:28 -04:00 |
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johnnyq
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ae28b9fc34
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Rework ticket detail page: Details panel with click-to-change properties and status menu, plain-language reply types with who-sees-it line, slimmer header with billing in the menu, clearer modal titles and labels; fix billable wiped on edit by non-sales agents, email reply offered with no mail provider, timer JS error on resolved tickets, unshown due date
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2026-10-10 12:50:59 -04:00 |
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johnnyq
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087c75f3d7
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Dont show the reply card in ticket until a reply button is clicked
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2026-08-29 00:21:40 -04:00 |
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johnnyq
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f9ae7598ec
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Bump FullCalendar from 7.0.0 to 7.0.2
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2026-08-04 12:39:04 -04:00 |
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johnnyq
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cdb4a43b89
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Major UI/UX overhaul on Tickets listing / Kanban and ticket details
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2026-08-01 14:12:03 -04:00 |
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