johnnyq
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0b6f002d49
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Ticket templates stage 3: request forms in the client portal - a template can be offered there under its own title, description and icon, to everyone with portal access or primary and technical contacts only, at every client or the ones picked (migration 3.2.1 adds the ticket_template_portal columns, ticket_template_portal_clients, and fill_in_client, ticket_fill_in_client and recurring_ticket_fill_in_client); New ticket in the portal starts with a choice of Report a problem or one of the forms, home lists them under Ask for something, and a form asks the fill-ins set to ask the client plus anything else, files and the device when the template mentions [Asset], then raises the ticket set up as the template says with its category, priority, billing, agent (notified), due time, tags and the tasks for those answers, the client's notes first in the details and who asked in its history; fill-ins can be kept for agents to answer, marked on the agent's ticket and left off the client's Request details; the template window gets a Client portal tab, the template page a card showing how and where it is offered and its requests, and the list marks the ones in the portal; a copy starts off not offered; forms a contact may not use are refused by link or post, and View as contact raises nothing; [Agent] is no longer filled with a client's name for a portal ticket with no agent; changelog updated
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2026-10-18 01:11:12 -04:00 |
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johnnyq
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c6eadf3fa3
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Client portal stage 1, look, home and tickets: a new light shell with the company logo or initials on the theme colour, sections shown by what each contact may open (Home, Tickets, Billing for billing contacts, Your IT for technical contacts, custom links), New ticket and an account menu with a dark mode switch kept in a cookie, a bottom tab bar and slide-in menu on phones, and the welcome banner removed; a rebuilt home showing what needs the contact (tickets waiting on their reply or to confirm, approvals, past-due invoices), open tickets, balance with Pay invoices, renewals in the next 45 days, their devices with warranty status and the company phone and email; tickets rebuilt with Open, Waiting on you, Resolved, Closed and All tabs with counts, search, paging and the whole company's tickets for primary and technical contacts with a Mine filter, the old all-tickets page redirecting there; a ticket page with progress steps, the conversation oldest first, approvals, details alongside, replies with drag and drop attachments, It's fixed, close or reopen and rating; New Ticket with priority, category, device and attachments; fixes downloading files from internal notes, files on closed tickets not downloading, new tickets linking to another client's device or a non-ticket category, empty replies and tickets being accepted, PHP warnings on Pay invoices and Recurring invoices with no payment provider, and Bootstrap icons and the editor setup blocked by the portal CSP, which now allows data: images; new js/portal.js and portal helpers in client/functions.php, ticketPortalStatusHtml removed; changelog updated
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2026-10-17 01:28:27 -04:00 |
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johnnyq
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dc6b191eed
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Update Font, Migrated away from JQUERY dependent libs: toastr to bootstrap5 toasts, daterangepicker to flatpickr, select2 to Tom Select, InputMask to IMask
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2026-08-14 17:08:40 -04:00 |
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johnnyq
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a084e37c39
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Initial migration from AdminLTE 3 to 4, bootstrap 4 to 5
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2026-08-14 13:22:11 -04:00 |
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johnnyq
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108781db5b
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Move more select * to column select for further optimization
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2026-08-06 13:44:02 -04:00 |
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johnnyq
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b3744e9ed5
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More sweeps to replace select * with actual returned column names dramatically reduces php memory usage and speeds up processing dramatically especially in the crons since they run all the time
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2026-08-06 13:10:23 -04:00 |
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johnnyq
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b8c9d5b4cf
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Query Optimization: Select only needed columns instead of SELECT * on looped queries
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2026-08-06 12:59:43 -04:00 |
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johnnyq
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b3f959ac55
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Use Short echo tags across the code
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2026-07-28 18:47:52 -04:00 |
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johnnyq
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3838d052f0
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Add secure file handler for client ticket attachment and file view along with client and contact permission isolation, add the handler links in asset and contact
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2026-07-15 18:35:32 -04:00 |
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johnnyq
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7bc47a58fe
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Replace Function nullable_htmlentities() with just escapeHtml() and update all instances throughout
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2026-07-14 17:10:45 -04:00 |
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johnnyq
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8da3a107fb
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Rename plugins to libs and update all file references
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2026-07-10 13:24:20 -04:00 |
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johnnyq
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8de7b20ba1
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Add CSRF Checks in the client portal
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2026-03-07 13:11:08 -05:00 |
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johnnyq
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0a30300bde
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replace all instances of mysqli_fetch_array with mysqli_fetch_assoc for better performance and memory usage
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2026-01-14 17:30:23 -05:00 |
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wrongecho
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58bcb38617
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Add task approval system (tidy)
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2026-01-12 12:21:10 +00:00 |
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wrongecho
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77e4d2b566
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Add task approval system
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2026-01-09 17:14:44 +00:00 |
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johnnyq
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7150b1545a
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Moved files check_login.php, get_settings.php, settings_localization_array.php, inc_set_timezone.php into the includes folder, we also moved /client/check_login.php into client/includes/
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2025-03-13 17:55:31 -04:00 |
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wrongecho
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b147bc46cf
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Client Portal Tickets - Show category field, tidy the perms check
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2025-02-05 10:21:06 +00:00 |
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johnnyq
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5f76a7989b
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Move portal to client and rename and reorganize some client portal files
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2025-01-23 17:12:11 -05:00 |
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