[![Contributors][contributors-shield]][contributors-url]
[![Stargazers][stars-shield]][stars-url]
[![Issues][issues-shield]][issues-url]
[![Commits][commit-shield]][commit-url]
[![GPL License][license-shield]][license-url]
## About
A comprehensive, free & open-source documentation, ticket management, and accounting platform.
[![ITFlow][product-screenshot]](https://itflow.org)
### The Problem
- You're a busy MSP with 101 things to do.
- Information about your clients is unorganised and unstructured: scattered in random tickets or folders - when you do eventually find it, it's out of date.
- For some issues, you spend longer looking for the relevant documentation than actually working the ticket.
- On top of the technical day to day, you also have to take care of the financial side of the business - consistent pricing, quotes/invoicing, and accounting.
### The Solution: ITFlow
- ITFlow consolidates common MSP needs (documentation, ticketing, and accounting) into one system
### In Beta
* This project is in beta with many ongoing changes. Updates may unintentionally introduce bugs/security issues.
* Whilst we are confident the code is safe, nothing in life is 100% safe or risk-free. Use your best judgement before deciding to store highly confidential information in ITFlow.
* We are hoping to have a stable 1.0 release by April/May 2023.
### Built With
* Backend / PHP libs
* PHP
* MariaDB
* PHPMailer
* HTML Purifier
* PHP Mime Mail Parser
* CSS
* Bootstrap
* AdminLTE
* fontawesome
* JS Libraries
* chart.js
* moments.js
* jQuery
* pdfmake
* Select2
* SummerNote
* FullCalendar.io
## Getting Started / Installation
ITFlow is self-hosted. There is a full installation guide in the [docs](https://wiki.itflow.org/doku.php?id=wiki:installation), but the main steps are:
1. Install a LAMP stack (Linux, Apache, MariaDB, PHP)
```sh
sudo apt install git apache2 php libapache2-mod-php php-intl php-imap php-mailparse php-mysqli php-curl mariadb-server
```
2. Clone the repo
```sh
git clone https://github.com/itflow-org/itflow.git /var/www/html
```
3. Create a MariaDB Database
4. Point your browser to your HTTPS web server to begin setup
## Key Features
* Client documentation - assets, contacts, domains, docs, files, passwords, and more
* Accounting / Billing - finance dashboard, quotes, invoices, accounting, expenses, etc
* Client Portal - self service quote/invoice/ticket management for clients
* Alerting - account balance, invoices, domain/SSL renewals
* Completely free & open-source alternative to ITGlue and Hudu
## Roadmap / Future to-do
* Comprehensive API to allow custom third party integration
* CalDAV to integrate with 3rd party calendars
* CardDAV to integrate with 3rd party Address books
* Recent caller toast alerts to click and bring up the clients account right away
* FIDO2 WebAuthn Support for passwordless auth (TPM Fingerprint), (USB Hardware keys such as Yubikey)
See the [forum](https://forum.itflow.org/d/11-road-map) and the [open issues](https://github.com/itflow-org/itflow/issues) for a full list of proposed features & known issues.
## Support & Contributions
### Forum
For help using ITFlow, feature requests, and general ideas / discussions please use the community [forum](https://forum.itflow.org).
For bugs, please raise an [issue](https://github.com/itflow-org/itflow/issues).
### Contributing
If you are able to make a contribution that would make ITFlow better, please fork the repo and create a pull request. Please make sure you're following our [code standards](https://wiki.itflow.org/doku.php?id=wiki:code_standards).
For large changes / new features, please discuss the issue with other contributors first.
#### Contributors
## License
ITFlow is distributed "as is" under the GPL License, WITHOUT WARRANTY OF ANY KIND. See [`LICENSE`](https://github.com/itflow-org/itflow/blob/master/LICENSE) for details.
[contributors-shield]: https://img.shields.io/github/contributors/itflow-org/itflow.svg?style=for-the-badge
[contributors-url]: https://github.com/itflow-org/itflow/graphs/contributors
[forks-shield]: https://img.shields.io/github/forks/itflow-org/itflow.svg?style=for-the-badge
[forks-url]: https://github.com/itflow-org/itflow/network/members
[stars-shield]: https://img.shields.io/github/stars/itflow-org/itflow.svg?style=for-the-badge
[stars-url]: https://github.com/itflow-org/itflow/stargazers
[issues-shield]: https://img.shields.io/github/issues/itflow-org/itflow.svg?style=for-the-badge
[issues-url]: https://github.com/itflow-org/itflow/issues
[license-shield]: https://img.shields.io/github/license/itflow-org/itflow.svg?style=for-the-badge
[license-url]: https://github.com/itflow-org/itflow/blob/master/LICENSE
[commit-shield]: https://img.shields.io/github/last-commit/itflow-org/itflow?style=for-the-badge
[commit-url]: https://github.com/itflow-org/itflow/commits/master
[product-screenshot]: .github/readme.gif