Settings > Notifications - the alerts ITFlow raises for your team, * and the emails it sends clients by itself: about their tickets, and the * invoices recurring invoices make. Payment reminders and statements are set * with their schedule in Invoices and billing - shown here, not set. Saved by * edit_notification_settings (admin/post/settings_notification.php). */ require_once "includes/inc_all_admin.php"; echo settingsPageStart('notification'); ?>
'45, 7 and 1 days before a domain expires - saying when one is set to auto-renew, to check it goes through.']) ?>
Mail sending is off, so none of these go. Set up sending
'The contact and watchers on a ticket hear when it is raised, scheduled, resolved and closed, and colleagues when one is raised at their company. Off, they still get the replies an agent sends.']) ?> 'Each recurring invoice set to send itself goes to the client\'s primary and billing contacts. Off, they are made as drafts to check and send.']) ?>
Payment reminders and statements
On their own schedule, in Invoices and billing.