[![Contributors][contributors-shield]][contributors-url]
[![Stargazers][stars-shield]][stars-url]
[![Commits][commit-shield]][commit-url]
[![GPL License][license-shield]][license-url]
## About
A comprehensive, free & open-source documentation, ticket management, and accounting platform.
[![ITFlow][product-screenshot]](https://itflow.org)
### The Problem
- You're a small but busy managed service provider with 101 things to do. Information about your clients is unorganised, unstructured and outdated.
- For some work, you seem to spend longer looking for the relevant documentation than actually working on the issue/project.
- MSP tools can be expensive, with recurring licensing costs adding up quickly.
- On top of the technical day-to-day, you also have to take care of the financial side of the business - consistent pricing, quotes/invoicing, and accounting.
### The Solution: ITFlow
- ITFlow consolidates common MSP needs (documentation, ticketing and billing) into one unified, free platform that you control.
## Getting Started
### Self Hosting
- The best installation method is to use the [install script](https://docs.itflow.org/installation_script) on Ubuntu/Debian. See the [video](https://www.youtube.com/watch?v=kKz9NOU_1XE) walk through.
```
wget -O itflow_install.sh https://github.com/itflow-org/itflow-install-script/raw/main/itflow_install.sh
bash itflow_install.sh
```
- Other manual installation methods are available in the [docs](https://docs.itflow.org/installation).
### Managed Hosting
- If you'd prefer, we can [host ITFlow for you](https://services.itflow.org/hosting.php) (coming soon).
## Key Features
* Client documentation - assets, contacts, domains, docs/files, passwords, tickets, and more
* Billing - quotes, invoices and expenses, with Stripe integration for online payments
* Alerting - domain and SSL expiry/renewals
* Client Portal - self service quote, invoice, and ticket management for clients
## Roadmap / Future to-do
We track the implementation of confirmed features and bugs via [TaskFlow](https://tasks.dev.itflow.org/tasks.php). Use the [forum](https://forum.itflow.org) to suggest new features or report bugs.
## Support & Contributions
### Forum
For help using ITFlow, bugs, feature suggestions, and other general ideas or discussions, please use the community [forum](https://forum.itflow.org).
### Contributing
We have temporarily paused PRs from the community.
#### Contributors
### Supporters
We’re incredibly grateful to the organizations and individuals who [sponsor](https://services.itflow.org) the project - a big thank you to:
- CompuMatter
- F1 for HELP
- digiBandit
## License
ITFlow is distributed "as is" under the GPL License, WITHOUT WARRANTY OF ANY KIND. See [`LICENSE`](https://github.com/itflow-org/itflow/blob/master/LICENSE) for details.
## Security
* We've had a stable release of the project since Jan 2025.
* Whilst we are confident in the safety of the code, no system is risk-free. Nearly all software has bugs. Use your best judgement before storing highly confidential information in ITFlow.
* If you have a security concern, privately report it [here](https://github.com/itflow-org/itflow/security/policy).
[contributors-shield]: https://img.shields.io/github/contributors/itflow-org/itflow.svg?style=for-the-badge
[contributors-url]: https://github.com/itflow-org/itflow/graphs/contributors
[forks-shield]: https://img.shields.io/github/forks/itflow-org/itflow.svg?style=for-the-badge
[forks-url]: https://github.com/itflow-org/itflow/network/members
[stars-shield]: https://img.shields.io/github/stars/itflow-org/itflow.svg?style=for-the-badge
[stars-url]: https://github.com/itflow-org/itflow/stargazers
[issues-shield]: https://img.shields.io/github/issues/itflow-org/itflow.svg?style=for-the-badge
[issues-url]: https://github.com/itflow-org/itflow/issues
[license-shield]: https://img.shields.io/github/license/itflow-org/itflow.svg?style=for-the-badge
[license-url]: https://github.com/itflow-org/itflow/blob/master/LICENSE
[commit-shield]: https://img.shields.io/github/last-commit/itflow-org/itflow?style=for-the-badge
[commit-url]: https://github.com/itflow-org/itflow/commits/master
[product-screenshot]: .github/readme.gif