0 AND ticket_resolution_due_at IS NOT NULL AND ticket_resolved_at IS NOT NULL AND ticket_resolution_sla_met IS NULL"); // Same repair on the response track, for any ticket whose first response // was recorded without the verdict being written alongside it mysqli_query($mysqli, "UPDATE tickets SET ticket_response_sla_met = (ticket_first_response_at <= ticket_response_due_at) WHERE ticket_sla_id > 0 AND ticket_response_due_at IS NOT NULL AND ticket_first_response_at IS NOT NULL AND ticket_response_sla_met IS NULL");