$name";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if (isset($_POST['edit_ticket_template'])) {
validateTechRole();
$ticket_template_id = intval($_POST['ticket_template_id']);
$name = sanitizeInput($_POST['name']);
$description = sanitizeInput($_POST['description']);
$subject = sanitizeInput($_POST['subject']);
$details = mysqli_real_escape_string($mysqli, $_POST['details']);
mysqli_query($mysqli, "UPDATE ticket_templates SET ticket_template_name = '$name', ticket_template_description = '$description', ticket_template_subject = '$subject', ticket_template_details = '$details' WHERE ticket_template_id = $ticket_template_id");
// Logging
mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Ticket Template', log_action = 'Edit', log_description = '$session_name edited ticket template $name', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_user_id = $session_user_id, log_entity_id = $ticket_template_id");
$_SESSION['alert_message'] = "You edited Ticket Template $name";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if (isset($_GET['delete_ticket_template'])) {
validateTechRole();
$ticket_template_id = intval($_GET['delete_ticket_template']);
// Get ticket template name
$sql = mysqli_query($mysqli, "SELECT * FROM ticket_templates WHERE ticket_template_id = $ticket_template_id");
$row = mysqli_fetch_array($sql);
$ticket_template_name = sanitizeInput($row['ticket_template_name']);
mysqli_query($mysqli, "DELETE FROM ticket_templates WHERE ticket_template_id = $ticket_template_id");
// Delete Associated Tasks
mysqli_query($mysqli, "DELETE FROM task_templates WHERE task_template_ticket_template_id = $ticket_template_id");
// Remove from Associated Project Templates
mysqli_query($mysqli, "DELETE FROM project_template_ticket_templates WHERE ticket_template_id = $ticket_template_id");
// Logging
mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Ticket Template', log_action = 'Delete', log_description = '$session_name deleted ticket template $ticket_template_name and its tasks', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_user_id = $session_user_id, log_entity_id = $ticket_template_id");
$_SESSION['alert_type'] = "error";
$_SESSION['alert_message'] = "You Deleted Ticket Template $ticket_template_name and its associated tasks";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if (isset($_POST['add_ticket_template_task'])) {
validateTechRole();
$ticket_template_id = intval($_POST['ticket_template_id']);
$task_name = sanitizeInput($_POST['task_name']);
mysqli_query($mysqli, "INSERT INTO task_templates SET task_template_name = '$task_name', task_template_ticket_template_id = $ticket_template_id");
$task_template_id = mysqli_insert_id($mysqli);
// Logging
mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Task Template', log_action = 'Create', log_description = '$session_name created task template $task_name', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_user_id = $session_user_id, log_entity_id = $ticket_template_id");
$_SESSION['alert_message'] = "You created Task Template $task_name";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if (isset($_GET['delete_task_template'])) {
validateTechRole();
$task_template_id = intval($_GET['delete_task_template']);
// Get task template name
$sql = mysqli_query($mysqli, "SELECT * FROM task_templates WHERE task_template_id = $task_template_id");
$row = mysqli_fetch_array($sql);
$task_template_name = sanitizeInput($row['task_template_name']);
mysqli_query($mysqli, "DELETE FROM task_templates WHERE task_template_id = $task_template_id");
// Logging
mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Task Template', log_action = 'Delete', log_description = '$session_name deleted task template $task_template_name', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_user_id = $session_user_id, log_entity_id = $task_template_id");
$_SESSION['alert_type'] = "error";
$_SESSION['alert_message'] = "You Deleted Task Template $task_template_name";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}