0){ // Insert successful $return_arr['success'] = "True"; $return_arr['count'] = $update_count; } // Query returned false: something went wrong, or it was declined due to required variables missing else{ $return_arr['success'] = "False"; $return_arr['message'] = "Auth success but update query failed/returned no results. Ensure ALL required variables are provided and database schema is up-to-date. Most likely cause: non-existent module ID (contact ID/ticket ID/etc)"; } echo json_encode($return_arr); exit();