| Template Name | Type | Update Frequency | SLA (L/M/H Response) | SLA (L/M/H Resolution) | Hourly Rate | After Hours Rate | Support Hours | Net Terms | Created | Updated | Action |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
= $name ?>
= escapeHtml($row['contract_template_description']) ?>
|
= $type ?> | = $freq ?> | = "$sla_low_resp / $sla_med_resp / $sla_high_resp" ?> | = "$sla_low_res / $sla_med_res / $sla_high_res" ?> | = $hourly_rate ?> | = $after_hours ?> | = $support_hours ?> | = $net_terms ?> | = $created ?> | = $updated ?> |
|