mirror of
https://github.com/itflow-org/itflow
synced 2026-11-11 15:07:24 +00:00
80 lines
3.4 KiB
PHP
80 lines
3.4 KiB
PHP
<?php
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require_once '../../../includes/modal_header.php';
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enforceUserPermission('module_support', 2);
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// The ticket, after the module and client checks - or the modal's error
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$row = ticketForModal($_GET['ticket_id'] ?? 0, 2, true);
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$ticket_id = intval($row['ticket_id']);
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$ticket_prefix = escapeHtml($row['ticket_prefix']);
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$ticket_number = intval($row['ticket_number']);
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$client_id = intval($row['ticket_client_id']);
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ob_start();
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?>
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<div class="modal-header bg-dark">
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<h5 class="modal-title">
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<i class="fa fa-fw fa-people-carry me-2"></i>Move to another client <small class="ms-1 opacity-75"><?= "$ticket_prefix$ticket_number" ?></small>
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</h5>
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<button type="button" class="btn-close btn-close-white" data-bs-dismiss="modal"></button>
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</div>
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<form action="post.php" method="post" autocomplete="off">
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<input type="hidden" name="csrf_token" value="<?= $_SESSION['csrf_token'] ?>">
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<input type="hidden" name="ticket_id" value="<?= $ticket_id ?>">
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<div class="modal-body">
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<!-- change_client_ticket turns every reply internal - the agent should know before, not after -->
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<div class="alert alert-info small">
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Every reply already on this ticket becomes an internal note, so the new client never sees the old conversation.
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</div>
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<div class="mb-3">
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<label>Client <strong class="text-danger">*</strong></label>
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<div class="input-group">
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<span class="input-group-text"><i class="fa fa-fw fa-users"></i></span>
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<select class="form-select select2" name="new_client_id" id="client_select" required>
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<?php
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$sql_clients = mysqli_query($mysqli, "SELECT client_id, client_name, client_abbreviation FROM clients WHERE client_lead = 0 AND client_archived_at IS NULL " . clientScopeSql('clients.client_id') . " ORDER BY client_name ASC");
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while ($row = mysqli_fetch_assoc($sql_clients)) {
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$client_id_select = intval($row['client_id']);
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$client_name = escapeHtml($row['client_name']);
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?>
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<option value="<?= $client_id_select ?>" <?php if ($client_id == $client_id_select) echo 'selected'; ?><?= selectOptionClient($row['client_id'], $row['client_name'], $row['client_abbreviation'] ?? '') ?>>
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<?= $client_name ?>
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</option>
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<?php } ?>
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</select>
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</div>
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</div>
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<div class="mb-3">
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<label>Contact</label>
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<div class="input-group">
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<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
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<select class="form-select select2" name="new_contact_id" id="contact_select">
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<option value="">- Select a contact -</option>
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</select>
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</div>
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</div>
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</div>
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<div class="modal-footer">
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<button type="submit" name="change_client_ticket" class="btn btn-primary text-bold">
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<i class="fa fa-check me-2"></i>Move ticket
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</button>
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<button type="button" class="btn btn-light" data-bs-dismiss="modal">
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<i class="fa fa-times me-2"></i>Cancel
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</button>
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</div>
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</form>
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<script src="<?= staticFileUrl('/agent/js/ticket_change_client.js') ?>"></script>
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<?php require_once '../../../includes/modal_footer.php'; ?>
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