Files
itflow/agent/modals/ticket/ticket_contact.php

83 lines
3.6 KiB
PHP

<?php
require_once '../../../includes/modal_header.php';
enforceUserPermission('module_support', 2);
// The ticket, after the module and client checks - or the modal's error
$row = ticketForModal($_GET['id'] ?? 0, 2, true);
$ticket_id = intval($row['ticket_id']);
$ticket_prefix = escapeHtml($row['ticket_prefix']);
$ticket_number = intval($row['ticket_number']);
$contact_id = intval($row['ticket_contact_id']);
$client_name = escapeHtml($row['client_name']);
$client_id = intval($row['ticket_client_id']);
// A ticket with no client is internal work - nobody's contact
if (!$client_id) {
echo json_encode(['error' => 'This ticket has no client, so no contact.']);
exit;
}
ob_start();
?>
<div class="modal-header bg-dark">
<h5 class="modal-title"><i class="fa fa-fw fa-user me-2"></i>Change contact <small class="ms-1 opacity-75"><?= "$ticket_prefix$ticket_number" ?></small></h5>
<button type="button" class="btn-close btn-close-white" data-bs-dismiss="modal"></button>
</div>
<form action="post.php" method="post" autocomplete="off">
<input type="hidden" name="csrf_token" value="<?= $_SESSION['csrf_token'] ?>">
<input type="hidden" name="ticket_id" value="<?= $ticket_id ?>">
<div class="modal-body">
<div class="mb-3">
<label>Contact</label>
<div class="input-group">
<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
<select class="form-select select2" name="contact">
<option value="">No contact</option>
<?php
$sql_client_contacts_select = mysqli_query($mysqli, "SELECT contact_id, contact_name, contact_client_id, contact_photo, contact_title, contact_primary, contact_technical FROM contacts WHERE contact_client_id = $client_id AND contact_archived_at IS NULL ORDER BY contact_primary DESC, contact_technical DESC, contact_name ASC");
while ($row = mysqli_fetch_assoc($sql_client_contacts_select)) {
$contact_id_select = intval($row['contact_id']);
$contact_name_select = escapeHtml($row['contact_name']);
?>
<option
value="<?= $contact_id_select ?>"
<?php if ($contact_id_select == $contact_id) { echo "selected"; } ?>
<?= selectOptionContact($row['contact_client_id'] ?? 0, $row['contact_name'], $row['contact_photo'] ?? '', contactOptionDescription($row), $row['contact_id'] ?? 0) ?>>
<?= $contact_name_select ?>
</option>
<?php } ?>
</select>
</div>
</div>
<?php if (!empty($config_smtp_provider)) { ?>
<div class="mb-3">
<div class="form-check">
<input class="form-check-input" type="checkbox" name="contact_notify" value="1" id="checkNotifyContact" <?php if ($config_ticket_client_general_notifications) { echo "checked"; } ?>>
<label class="form-check-label" for="checkNotifyContact">
Email the new contact a link to this ticket
</label>
</div>
</div>
<?php } ?>
</div>
<div class="modal-footer">
<button type="submit" name="edit_ticket_contact" class="btn btn-primary text-bold"><i class="fa fa-check me-2"></i>Save</button>
<button type="button" class="btn btn-light" data-bs-dismiss="modal"><i class="fa fa-times me-2"></i>Cancel</button>
</div>
</form>
<?php
require_once '../../../includes/modal_footer.php';