mirror of https://github.com/itflow-org/itflow
354 lines
19 KiB
PHP
354 lines
19 KiB
PHP
<?php
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require_once '../includes/ajax_header.php';
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$ticket_id = intval($_GET['id']);
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$sql = mysqli_query($mysqli, "SELECT * FROM tickets LEFT JOIN clients ON client_id = ticket_client_id WHERE ticket_id = $ticket_id LIMIT 1");
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$row = mysqli_fetch_array($sql);
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$client_id = intval($row['client_id']);
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$client_name = nullable_htmlentities($row['client_name']);
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$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
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$ticket_number = intval($row['ticket_number']);
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$ticket_category = intval($row['ticket_category']);
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$ticket_subject = nullable_htmlentities($row['ticket_subject']);
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$ticket_details = nullable_htmlentities($row['ticket_details']);
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$ticket_priority = nullable_htmlentities($row['ticket_priority']);
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$ticket_billable = intval($row['ticket_billable']);
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$ticket_vendor_ticket_number = nullable_htmlentities($row['ticket_vendor_ticket_number']);
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$ticket_created_at = nullable_htmlentities($row['ticket_created_at']);
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$contact_id = intval($row['ticket_contact_id']);
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$asset_id = intval($row['ticket_asset_id']);
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$location_id = intval($row['ticket_location_id']);
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$vendor_id = intval($row['ticket_vendor_id']);
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$project_id = intval($row['ticket_project_id']);
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// Additional Assets Selected
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$additional_assets_array = array();
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$sql_additional_assets = mysqli_query($mysqli, "SELECT asset_id FROM ticket_assets WHERE ticket_id = $ticket_id");
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while ($row = mysqli_fetch_array($sql_additional_assets)) {
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$additional_asset_id = intval($row['asset_id']);
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$additional_assets_array[] = $additional_asset_id;
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}
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// Generate the HTML form content using output buffering.
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ob_start();
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?>
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<div class="modal-header">
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<h5 class="modal-title"><i class="fa fa-fw fa-life-ring mr-2"></i>Editing ticket: <strong><?php echo "$ticket_prefix$ticket_number"; ?></strong> - <?php echo $client_name; ?></h5>
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<button type="button" class="close text-white" data-dismiss="modal">
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<span>×</span>
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</button>
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</div>
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<form action="post.php" method="post" autocomplete="off">
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<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
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<div class="modal-body bg-white">
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<ul class="nav nav-pills nav-justified mb-3">
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<li class="nav-item">
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<a class="nav-link active" data-toggle="pill" href="#pills-details<?php echo $ticket_id; ?>"><i class="fa fa-fw fa-life-ring mr-2"></i>Details</a>
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</li>
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<li class="nav-item">
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<a class="nav-link" data-toggle="pill" href="#pills-contacts<?php echo $ticket_id; ?>"><i class="fa fa-fw fa-users mr-2"></i>Contact</a>
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</li>
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<li class="nav-item">
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<a class="nav-link" data-toggle="pill" href="#pills-assignment<?php echo $ticket_id; ?>"><i class="fa fa-fw fa-desktop mr-2"></i>Assignment</a>
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</li>
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</ul>
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<hr>
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<div class="tab-content" <?php if (lookupUserPermission('module_support') <= 1) { echo 'inert'; } ?>>
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<div class="tab-pane fade show active" id="pills-details<?php echo $ticket_id; ?>">
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<div class="form-group">
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<label>Subject <strong class="text-danger">*</strong></label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
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</div>
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<input type="text" class="form-control" name="subject" maxlength="500" value="<?php echo $ticket_subject; ?>" placeholder="Subject" required>
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</div>
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</div>
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<div class="form-group">
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<textarea class="form-control tinymce" rows="8" name="details"><?php echo $ticket_details; ?></textarea>
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</div>
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<div class="row">
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<div class="col">
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<div class="form-group">
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<label>Priority <strong class="text-danger">*</strong></label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
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</div>
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<select class="form-control select2" name="priority" required>
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<option <?php if ($ticket_priority == 'Low') { echo "selected"; } ?> >Low</option>
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<option <?php if ($ticket_priority == 'Medium') { echo "selected"; } ?> >Medium</option>
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<option <?php if ($ticket_priority == 'High') { echo "selected"; } ?> >High</option>
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</select>
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</div>
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</div>
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</div>
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<div class="col">
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<div class="form-group">
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<label>Category</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-layer-group"></i></span>
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</div>
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<select class="form-control select2" name="category">
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<option value="0">- Uncategorized -</option>
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<?php
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$sql_categories = mysqli_query($mysqli, "SELECT category_id, category_name FROM categories WHERE category_type = 'Ticket' AND category_archived_at IS NULL");
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while ($row = mysqli_fetch_array($sql_categories)) {
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$category_id = intval($row['category_id']);
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$category_name = nullable_htmlentities($row['category_name']);
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?>
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<option <?php if ($ticket_category == $category_id) {echo "selected";} ?> value="<?php echo $category_id; ?>"><?php echo $category_name; ?></option>
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<?php } ?>
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</select>
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<div class="input-group-append">
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<button class="btn btn-secondary" type="button"
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data-toggle="ajax-modal"
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data-modal-size="sm"
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data-ajax-url="ajax/ajax_category_add.php?category=Ticket">
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<i class="fas fa-fw fa-plus"></i>
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</button>
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</div>
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</div>
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</div>
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</div>
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</div>
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<?php if ($config_module_enable_accounting && lookupUserPermission("module_sales") >= 2) { ?>
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<div class="form-group">
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<div class="custom-control custom-switch">
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<input type="checkbox" class="custom-control-input" name="billable" <?php if ($ticket_billable == 1) { echo "checked"; } ?> value="1" id="billableSwitch<?php echo $ticket_id; ?>">
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<label class="custom-control-label" for="billableSwitch<?php echo $ticket_id; ?>">Mark Billable</label>
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</div>
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</div>
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<?php } ?>
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</div>
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<div class="tab-pane fade" id="pills-contacts<?php echo $ticket_id; ?>">
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<div class="form-group">
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<label>Contact</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
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</div>
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<select class="form-control select2" name="contact">
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<option value="0">No One</option>
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<?php
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$sql_client_contacts_select = mysqli_query($mysqli, "SELECT contact_id, contact_name, contact_title, contact_primary, contact_technical FROM contacts WHERE contact_client_id = $client_id AND contact_archived_at IS NULL ORDER BY contact_primary DESC, contact_technical DESC, contact_name ASC");
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while ($row = mysqli_fetch_array($sql_client_contacts_select)) {
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$contact_id_select = intval($row['contact_id']);
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$contact_name_select = nullable_htmlentities($row['contact_name']);
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$contact_primary_select = intval($row['contact_primary']);
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if($contact_primary_select == 1) {
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$contact_primary_display_select = " (Primary)";
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} else {
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$contact_primary_display_select = "";
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}
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$contact_technical_select = intval($row['contact_technical']);
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if($contact_technical_select == 1) {
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$contact_technical_display_select = " (Technical)";
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} else {
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$contact_technical_display_select = "";
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}
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$contact_title_select = nullable_htmlentities($row['contact_title']);
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if(!empty($contact_title_select)) {
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$contact_title_display_select = " - $contact_title_select";
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} else {
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$contact_title_display_select = "";
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}
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?>
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<option value="<?php echo $contact_id_select; ?>" <?php if ($contact_id_select == $contact_id) { echo "selected"; } ?>><?php echo "$contact_name_select$contact_title_display_select$contact_primary_display_select$contact_technical_display_select"; ?></option>
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<?php } ?>
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</select>
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</div>
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</div>
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<?php if (!empty($config_smtp_host)) { ?>
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<div class="form-group">
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<div class="form-check">
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<input class="form-check-input" type="checkbox" name="contact_notify" value="1" id="checkNotifyContact">
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<label class="form-check-label" for="checkNotifyContact">
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Send email notification
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</label>
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</div>
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</div>
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<?php } ?>
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</div>
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<div class="tab-pane fade" id="pills-assignment<?php echo $ticket_id; ?>">
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<div class="form-group">
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<label>Asset</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-desktop"></i></span>
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</div>
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<select class="form-control select2" name="asset">
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<option value="0">- None -</option>
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<?php
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$sql_assets = mysqli_query($mysqli, "SELECT asset_id, asset_name, contact_name FROM assets LEFT JOIN contacts ON contact_id = asset_contact_id WHERE asset_client_id = $client_id AND asset_archived_at IS NULL ORDER BY asset_name ASC");
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while ($row = mysqli_fetch_array($sql_assets)) {
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$asset_id_select = intval($row['asset_id']);
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$asset_name_select = nullable_htmlentities($row['asset_name']);
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$asset_contact_name_select = nullable_htmlentities($row['contact_name']);
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?>
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<option <?php if ($asset_id == $asset_id_select) { echo "selected"; } ?> value="<?php echo $asset_id_select; ?>"><?php echo "$asset_name_select - $asset_contact_name_select"; ?></option>
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<?php
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}
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?>
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</select>
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</div>
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</div>
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<div class="form-group">
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<label>Additional Assets</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-desktop"></i></span>
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</div>
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<select class="form-control select2" name="additional_assets[]" data-tags="true" data-placeholder="- Select Additional Assets -" multiple>
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<option value=""></option>
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<?php
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$sql_assets = mysqli_query($mysqli, "SELECT asset_id, asset_name, contact_name FROM assets LEFT JOIN contacts ON contact_id = asset_contact_id WHERE asset_client_id = $client_id AND asset_id != $asset_id AND asset_archived_at IS NULL ORDER BY asset_name ASC");
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while ($row = mysqli_fetch_array($sql_assets)) {
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$asset_id_select = intval($row['asset_id']);
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$asset_name_select = nullable_htmlentities($row['asset_name']);
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$asset_contact_name_select = nullable_htmlentities($row['contact_name']);
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?>
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<option value="<?php echo $asset_id_select; ?>"
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<?php if (in_array($asset_id_select, $additional_assets_array)) { echo "selected"; } ?>
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><?php echo "$asset_name_select - $asset_contact_name_select"; ?></option>
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<?php } ?>
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</select>
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</div>
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</div>
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<div class="form-group">
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<label>Location</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-map-marker-alt"></i></span>
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</div>
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<select class="form-control select2" name="location">
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<option value="0">- None -</option>
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<?php
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$sql_locations = mysqli_query($mysqli, "SELECT location_id, location_name FROM locations WHERE location_client_id = $client_id AND location_archived_at IS NULL ORDER BY location_name ASC");
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while ($row = mysqli_fetch_array($sql_locations)) {
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$location_id_select = intval($row['location_id']);
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$location_name_select = nullable_htmlentities($row['location_name']);
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?>
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<option <?php if ($location_id == $location_id_select) { echo "selected"; } ?> value="<?php echo $location_id_select; ?>"><?php echo $location_name_select; ?></option>
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<?php
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}
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?>
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</select>
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</div>
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</div>
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<div class="row">
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<div class="col">
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<div class="form-group">
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<label>Vendor</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-building"></i></span>
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</div>
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<select class="form-control select2" name="vendor">
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<option value="0">- None -</option>
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<?php
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$sql_vendors = mysqli_query($mysqli, "SELECT vendor_id, vendor_name FROM vendors WHERE vendor_client_id = $client_id AND vendor_template = 0 AND vendor_archived_at IS NULL ORDER BY vendor_name ASC");
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while ($row = mysqli_fetch_array($sql_vendors)) {
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$vendor_id_select = intval($row['vendor_id']);
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$vendor_name_select = nullable_htmlentities($row['vendor_name']);
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?>
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<option <?php if ($vendor_id == $vendor_id_select) { echo "selected"; } ?> value="<?php echo $vendor_id_select; ?>"><?php echo $vendor_name_select; ?></option>
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<?php
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}
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?>
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</select>
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</div>
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</div>
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</div>
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<div class="col">
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<div class="form-group">
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<label>Vendor Ticket Number</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
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</div>
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<input type="text" class="form-control" name="vendor_ticket_number" placeholder="Vendor ticket number" value="<?php echo $ticket_vendor_ticket_number; ?>">
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</div>
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</div>
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</div>
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</div>
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<div class="form-group">
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<label>Project</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-project-diagram"></i></span>
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</div>
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<select class="form-control select2" name="project">
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<option value="0">- None -</option>
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<?php
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$sql_projects = mysqli_query($mysqli, "SELECT project_id, project_name FROM projects WHERE (project_client_id = $client_id OR project_client_id = 0) AND project_completed_at IS NULL AND project_archived_at IS NULL ORDER BY project_name ASC");
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while ($row = mysqli_fetch_array($sql_projects)) {
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$project_id_select = intval($row['project_id']);
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$project_name_select = nullable_htmlentities($row['project_name']); ?>
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<option <?php if ($project_id == $project_id_select) { echo "selected"; } ?> value="<?php echo $project_id_select; ?>"><?php echo $project_name_select; ?></option>
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<?php } ?>
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</select>
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</div>
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</div>
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</div>
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</div>
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</div>
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<div class="modal-footer bg-white">
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<button type="submit" name="edit_ticket" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
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<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
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</div>
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</form>
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<?php
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require_once "../includes/ajax_footer.php";
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