mirror of
https://github.com/itflow-org/itflow
synced 2026-11-11 15:07:24 +00:00
38 lines
2.0 KiB
PHP
38 lines
2.0 KiB
PHP
<?php
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/*
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* ITFlow - Database update to version 3.3.9 (from 3.3.8)
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* Included by admin/database_updates.php - do not access directly
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*/
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defined('FROM_DB_UPDATER') || die("Direct file access is not allowed");
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$itflow_column = function ($table, $column) use ($mysqli) {
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$result = mysqli_query($mysqli, "SELECT 1 FROM information_schema.COLUMNS
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WHERE TABLE_SCHEMA = DATABASE() AND TABLE_NAME = '$table' AND COLUMN_NAME = '$column' LIMIT 1");
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return $result && mysqli_num_rows($result) > 0;
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};
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// Whether new tickets are triaged by AI as they come in - 0 not, 1 suggested on the ticket, 2 filled in. Off until it is turned on
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if (!$itflow_column('settings', 'config_ticket_ai_triage')) {
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mysqli_query($mysqli, "ALTER TABLE `settings` ADD `config_ticket_ai_triage` tinyint(1) NOT NULL DEFAULT 0 AFTER `config_ticket_new_ticket_notification_email`");
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}
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// What AI triage suggested for a ticket - its category, priority and a line on what the client needs - and what became of it
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mysqli_query($mysqli, "CREATE TABLE IF NOT EXISTS `ai_ticket_triage` (
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`ai_triage_ticket_id` int(11) NOT NULL,
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`ai_triage_category_id` int(11) NOT NULL DEFAULT 0,
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`ai_triage_priority` varchar(20) DEFAULT NULL,
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`ai_triage_summary` varchar(300) DEFAULT NULL,
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`ai_triage_reason` varchar(200) DEFAULT NULL,
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`ai_triage_state` varchar(20) NOT NULL DEFAULT 'suggested',
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`ai_triage_by` int(11) NOT NULL DEFAULT 0,
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`ai_triage_created_at` datetime NOT NULL DEFAULT current_timestamp(),
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`ai_triage_updated_at` datetime DEFAULT NULL ON UPDATE current_timestamp(),
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PRIMARY KEY (`ai_triage_ticket_id`),
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KEY `ai_triage_state` (`ai_triage_state`),
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CONSTRAINT `ai_ticket_triage_ticket` FOREIGN KEY (`ai_triage_ticket_id`) REFERENCES `tickets` (`ticket_id`) ON DELETE CASCADE
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) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_general_ci");
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unset($itflow_column);
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