mirror of https://github.com/itflow-org/itflow
182 lines
6.0 KiB
PHP
182 lines
6.0 KiB
PHP
<?php include("config.php"); ?>
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<?php include("header.php"); ?>
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<?php
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if(isset($_GET['ticket_id'])){
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$ticket_id = intval($_GET['ticket_id']);
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$sql = mysqli_query($mysqli,"SELECT * FROM tickets, clients, users WHERE tickets.client_id = clients.client_id AND tickets.ticket_created_by = users.user_id AND ticket_id = $ticket_id AND tickets.company_id = $session_company_id");
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if(mysqli_num_rows($sql) == 0){
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echo "<center><h1 class='text-secondary mt-5'>Nothing to see here</h1><a class='btn btn-lg btn-secondary mt-3' href='tickets.php'><i class='fa fa-fw fa-arrow-left'></i> Go Back</a></center>";
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include("footer.php");
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}else{
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$row = mysqli_fetch_array($sql);
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$client_id = $row['client_id'];
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$client_name = $row['client_name'];
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$client_type = $row['client_type'];
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$client_address = $row['client_address'];
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$client_city = $row['client_city'];
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$client_state = $row['client_state'];
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$client_zip = $row['client_zip'];
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$client_email = $row['client_email'];
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$client_phone = $row['client_phone'];
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if(strlen($client_phone)>2){
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$client_phone = substr($row['client_phone'],0,3)."-".substr($row['client_phone'],3,3)."-".substr($row['client_phone'],6,4);
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}
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$client_website = $row['client_website'];
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$client_net_terms = $row['client_net_terms'];
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if($client_net_terms == 0){
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$client_net_terms = $config_default_net_terms;
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}
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$ticket_prefix = $row['ticket_prefix'];
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$ticket_number = $row['ticket_number'];
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$ticket_category = $row['ticket_category'];
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$ticket_subject = $row['ticket_subject'];
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$ticket_details = $row['ticket_details'];
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$ticket_status = $row['ticket_status'];
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$ticket_created_at = $row['ticket_created_at'];
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$ticket_updated_at = $row['ticket_updated_at'];
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$ticket_closed_at = $row['ticket_closed_at'];
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$ticket_created_by = $row['ticket_created_by'];
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$name = $row['name'];
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if($ticket_status == "Open"){
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$ticket_badge_color = "primary";
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}elseif($ticket_status == "Working"){
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$ticket_badge_color = "success";
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}else{
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$ticket_badge_color = "secondary";
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}
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?>
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<!-- Breadcrumbs-->
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<ol class="breadcrumb">
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<li class="breadcrumb-item">
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<a href="tickets.php">Tickets</a>
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</li>
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<li class="breadcrumb-item">
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<a href="client.php?client_id=<?php echo $client_id; ?>&tab=tickets"><?php echo $client_name; ?></a>
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</li>
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<li class="breadcrumb-item active">Ticket Details</li>
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</ol>
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<div class="row">
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<div class="col-md-9">
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<div class="card mb-3">
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<div class="card-header">
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<h6 class="float-left mt-1"><?php echo $ticket_subject; ?></h6>
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<div class="dropdown dropleft text-center">
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<button class="btn btn-dark btn-sm float-right" type="button" id="dropdownMenuButton" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false">
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<i class="fas fa-fw fa-ellipsis-v"></i>
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</button>
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<div class="dropdown-menu" aria-labelledby="dropdownMenuButton">
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<a class="dropdown-item" href="client_print.php?client_id=<?php echo $client_id; ?>">Print</a>
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<div class="dropdown-divider"></div>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#editClientModal<?php echo $client_id; ?>">Edit</a>
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<a class="dropdown-item" href="post.php?delete_client=<?php echo $client_id; ?>">Delete</a>
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</div>
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</div>
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</div>
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<div class="card-body">
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<p><?php echo $ticket_details; ?></p>
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</div>
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</div>
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<form class="mb-3" action="post.php" method="post" autocomplete="off">
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<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
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<div class="form-group">
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<textarea rows="5" class="form-control" name="ticket_update"></textarea>
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</div>
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<button type="submit" name="add_ticket_update" class="btn btn-primary"><i class="fa fa-fw fa-check"></i> Save</button>
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<button type="submit" name="close_ticket" class="btn btn-secondary float-right">Close Ticket</button>
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</form>
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<?php
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$sql = mysqli_query($mysqli,"SELECT * FROM ticket_updates WHERE ticket_id = $ticket_id ORDER BY ticket_update_id DESC");
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while($row = mysqli_fetch_array($sql)){;
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$ticket_update_id = $row['ticket_update_id'];
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$ticket_update = $row['ticket_update'];
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$ticket_update_created_at = $row['ticket_update_created_at'];
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$user_id = $row['user_id'];
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?>
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<div class="card mb-3">
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<div class="card-body">
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<p><?php echo $ticket_update; ?></p>
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</div>
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<div class="card-footer"><i class="fa fa-fw fa-clock"></i> <?php echo $ticket_update_created_at; ?></div>
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</div>
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<?php
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}
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?>
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</div>
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<div class="col-md-3">
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<div class="card mb-3">
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<div class="card-header">
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<h2>
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Ticket <?php echo $ticket_number; ?>
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</h2>
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<span class="p-2 badge badge-<?php echo $ticket_badge_color; ?>">
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<?php echo $ticket_status; ?>
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</span>
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</div>
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<div class="card-body">
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<div class="mb-4">
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<h4 class="text-secondary">Client</h4>
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<i class="fa fa-fw fa-user text-secondary ml-1 mr-2 mb-2"></i> <?php echo $client_name; ?>
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<br>
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<?php
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if(!empty($client_email)){
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?>
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<i class="fa fa-fw fa-envelope text-secondary ml-1 mr-2 mb-2"></i> <a href="mailto:<?php echo $client_email; ?>"><?php echo $client_email; ?></a>
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<br>
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<?php
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}
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?>
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<?php
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if(!empty($client_phone)){
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?>
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<i class="fa fa-fw fa-phone text-secondary ml-1 mr-2 mb-2"></i> <?php echo $client_phone; ?>
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<br>
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<?php
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}
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?>
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</div>
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<h4 class="text-secondary">Details</h4>
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<div class="ml-1"><i class="fa fa-fw fa-user text-secondary mr-2 mb-2"></i> <?php echo $name; ?></div>
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<div class="ml-1"><i class="fa fa-fw fa-clock text-secondary mr-2 mb-2"></i> <?php echo $ticket_created_at; ?></div>
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</div>
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</div>
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</div>
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</div>
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<?php include("edit_ticket_modal.php"); ?>
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<?php
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}
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}
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?>
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<?php include("footer.php");
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