Files
itflow/client/includes/ticket_next_steps.php

27 lines
1.3 KiB
PHP

<?php
/*
* Client Portal - New ticket's "What happens next" panel, beside each of its
* forms (client/ticket_add.php). Reads $company - its phone.
*/
isset($company) || die("Direct file access is not allowed");
?>
<section class="itflow-portal-panel">
<div class="itflow-portal-panel-head">
<h2><i class="fas fa-route"></i>What happens next</h2>
</div>
<div class="itflow-portal-panel-body">
<ol class="ps-3 mb-0 small">
<li class="mb-2">We get your ticket straight away and pick it up.</li>
<li class="mb-2">You hear from us by email, and every reply shows on the ticket here.</li>
<li class="mb-2">Answer us by replying to the email or on the ticket - whichever is easier.</li>
<li>When it is done we mark it resolved, and you close it - or reopen it if it is not.</li>
</ol>
<?php if (!empty($company['company_phone'])) { ?>
<hr>
<p class="small mb-1"><strong>Stopping everyone?</strong> Call us as well:</p>
<a href="tel:<?= escapeHtml(phoneDialNumber($company['company_phone'], $company['company_phone_country_code'])) ?>"><i class="fas fa-phone me-2"></i><?= escapeHtml(formatPhoneNumber($company['company_phone'], $company['company_phone_country_code'])) ?></a>
<?php } ?>
</div>
</section>