mirror of https://github.com/itflow-org/itflow
369 lines
20 KiB
PHP
369 lines
20 KiB
PHP
<?php
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// Default Column Sortby Filter
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$sort = "recurring_ticket_next_run";
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$order = "ASC";
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// If client_id is in URI then show client Side Bar and client header
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if (isset($_GET['client_id'])) {
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require_once "includes/inc_all_client.php";
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$client_query = "AND recurring_ticket_client_id = $client_id";
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$client_url = "client_id=$client_id&";
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} else {
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require_once "includes/inc_all.php";
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$client_query = '';
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$client_url = '';
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}
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// Perms
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enforceUserPermission('module_support');
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// Category Filter
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if (isset($_GET['category']) & !empty($_GET['category'])) {
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$category_query = 'AND (category_id = ' . intval($_GET['category']) . ')';
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$category_filter = intval($_GET['category']);
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} else {
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// Default - any
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$category_query = '';
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$category_filter = '';
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}
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// Assigned Agent Filter
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if (isset($_GET['assigned_agent']) & !empty($_GET['assigned_agent'])) {
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$assigned_agent_query = 'AND (user_id = ' . intval($_GET['assigned_agent']) . ')';
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$assigned_agent_filter = intval($_GET['assigned_agent']);
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} else {
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// Default - any
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$assigned_agent_query = '';
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$assigned_agent_filter = '';
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}
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// Billable Filter
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if (isset($_GET['billable']) && $_GET['billable'] == 1) {
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$billable_query = 'AND (recurring_ticket_billable = 1)';
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$billable_filter = 1;
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} elseif (isset($_GET['billable']) && $_GET['billable'] == 0) {
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$billable_query = 'AND (recurring_ticket_billable = 0)';
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$billable_filter = 0;
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} else {
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// Default - any
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$billable_query = '';
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$billable_filter = '';
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}
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// SQL
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$sql = mysqli_query(
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$mysqli,
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"SELECT SQL_CALC_FOUND_ROWS * FROM recurring_tickets
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LEFT JOIN clients ON recurring_ticket_client_id = client_id
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LEFT JOIN categories ON category_id = recurring_ticket_category
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LEFT JOIN users ON user_id = recurring_ticket_assigned_to
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WHERE (recurring_tickets.recurring_ticket_subject LIKE '%$q%' OR category_name LIKE '%$q%')
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$access_permission_query
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$category_query
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$assigned_agent_query
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$billable_query
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$client_query
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ORDER BY
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CASE
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WHEN '$sort' = 'recurring_ticket_priority' THEN
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CASE recurring_ticket_priority
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WHEN 'High' THEN 1
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WHEN 'Medium' THEN 2
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WHEN 'Low' THEN 3
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ELSE 4 -- Optional: for unexpected priority values
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END
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ELSE NULL
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END $order,
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$sort $order -- Apply normal sorting by $sort and $order
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LIMIT $record_from, $record_to"
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);
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$num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()"));
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?>
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<div class="card card-dark">
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<div class="card-header py-2">
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<h3 class="card-title mt-2"><i class="fas fa-fw fa-redo-alt mr-2"></i>Recurring Tickets</h3>
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<div class='card-tools'>
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<div class="float-left">
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<button type="button" class="btn btn-primary ajax-modal" data-modal-url="modals/recurring_ticket/recurring_ticket_add.php?<?= $client_url ?>" data-modal-size="lg">
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<i class="fas fa-plus"></i><span class="d-none d-lg-inline ml-2">New Recurring Ticket</span>
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</button>
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</div>
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</div>
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</div>
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<div class="card-body">
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<form autocomplete="off">
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<?php if ($client_url) { ?>
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<input type="hidden" name="client_id" value="<?= $client_id ?>">
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<?php } ?>
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<div class="row">
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<div class="col-md-4">
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<div class="input-group mb-3 mb-md-0">
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<input type="search" class="form-control" name="q" value="<?php if (isset($q)) { echo stripslashes(nullable_htmlentities($q)); } ?>" placeholder="Search Recurring Tickets">
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<div class="input-group-append">
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<button class="btn btn-dark"><i class="fa fa-search"></i></button>
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</div>
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</div>
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</div>
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<div class="col-sm-2">
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<div class="form-group">
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<select class="form-control select2" name="category" onchange="this.form.submit()">
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<option value="">- All Categories -</option>
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<?php
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$sql_categories_filter = mysqli_query($mysqli, "SELECT category_id, category_name FROM categories WHERE category_type = 'Ticket' AND EXISTS (SELECT 1 FROM recurring_tickets WHERE recurring_ticket_category = category_id $client_query) ORDER BY category_name ASC");
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while ($row = mysqli_fetch_array($sql_categories_filter)) {
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$category_id = intval($row['category_id']);
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$category_name = nullable_htmlentities($row['category_name']);
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?>
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<option <?php if ($category_filter == $category_id) { echo "selected"; } ?> value="<?= $category_id ?>"><?= $category_name ?></option>
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<?php
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}
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?>
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</select>
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</div>
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</div>
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<div class="col-sm-2">
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<div class="form-group">
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<select class="form-control select2" name="assigned_agent" onchange="this.form.submit()">
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<option value="">- All Agents -</option>
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<?php
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$sql_assigned_agents_filter = mysqli_query($mysqli, "SELECT user_id, user_name FROM users WHERE user_type = 1 AND EXISTS (SELECT 1 FROM recurring_tickets WHERE recurring_ticket_assigned_to = user_id $client_query) ORDER BY user_name ASC");
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while ($row = mysqli_fetch_array($sql_assigned_agents_filter)) {
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$user_id = intval($row['user_id']);
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$user_name = nullable_htmlentities($row['user_name']);
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?>
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<option <?php if ($assigned_agent_filter == $user_id) { echo "selected"; } ?> value="<?= $user_id ?>"><?= $user_name ?></option>
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<?php
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}
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?>
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</select>
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</div>
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</div>
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<div class="col-sm-2">
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<div class="form-group">
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<select class="form-control select2" name="billable" onchange="this.form.submit()">
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<option value="">- Billable Status -</option>
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<option <?php if ($billable_filter == 1) { echo "selected"; } ?> value="1">Billable</option>
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<option <?php if ($billable_filter == 0) { echo "selected"; } ?> value="0">Non-Billable</option>
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</select>
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</div>
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</div>
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<div class="col-md-2">
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<?php if (lookupUserPermission("module_support") >= 2) { ?>
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<div class="dropdown float-right" id="bulkActionButton" hidden>
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<button class="btn btn-secondary dropdown-toggle" type="button" data-toggle="dropdown">
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<i class="fas fa-fw fa-layer-group mr-2"></i>Bulk Action (<span id="selectedCount">0</span>)
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</button>
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<div class="dropdown-menu">
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<button class="dropdown-item" type="submit" form="bulkActions" name="bulk_force_recurring_tickets">
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<i class="fas fa-fw fa-paper-plane mr-2"></i>Force Reoccur
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</button>
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<div class="dropdown-divider"></div>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#bulkAssignAgentRecurringTicketModal">
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<i class="fas fa-fw fa-user-check mr-2"></i>Assign Agent
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</a>
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<div class="dropdown-divider"></div>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#bulkEditCategoryRecurringTicketModal">
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<i class="fas fa-fw fa-layer-group mr-2"></i>Set Category
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</a>
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<div class="dropdown-divider"></div>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#bulkEditPriorityRecurringTicketModal">
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<i class="fas fa-fw fa-thermometer-half mr-2"></i>Set Priority
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</a>
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<div class="dropdown-divider"></div>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#bulkEditBillableRecurringTicketModal">
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<i class="fas fa-fw fa-dollar-sign mr-2"></i>Set Billable
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</a>
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<div class="dropdown-divider"></div>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#bulkEditNextRunRecurringTicketModal">
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<i class="fas fa-fw fa-calendar-day mr-2"></i>Set Next Run Date
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</a>
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<div class="dropdown-divider"></div>
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<button class="dropdown-item text-danger text-bold" type="submit" form="bulkActions" name="bulk_delete_recurring_tickets">
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<i class="fas fa-fw fa-trash mr-2"></i>Delete
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</button>
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</div>
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</div>
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<?php } ?>
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</div>
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</div>
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</form>
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<hr>
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<div class="table-responsive-sm">
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<form id="bulkActions" action="post.php" method="post">
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<input type="hidden" name="csrf_token" value="<?php echo $_SESSION['csrf_token'] ?>">
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<table class="table table-striped table-borderless table-hover">
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<thead class="<?php if (!$num_rows[0]) { echo "d-none"; } ?> text-nowrap">
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<tr>
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<td class="pr-0">
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<div class="form-check">
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<input class="form-check-input" id="selectAllCheckbox" type="checkbox" onclick="checkAll(this)">
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</div>
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</td>
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<th>
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<a class="text-secondary" href="?<?= $url_query_strings_sort ?>&sort=recurring_ticket_next_run&order=<?= $disp ?>">
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Next Run Date <?php if ($sort == 'recurring_ticket_next_run') { echo $order_icon; } ?>
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</a>
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</th>
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<th>
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<a class="text-secondary" href="?<?php echo $url_query_strings_sort; ?>&sort=recurring_ticket_subject&order=<?php echo $disp; ?>">
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Subject <?php if ($sort == 'recurring_ticket_subject') { echo $order_icon; } ?>
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</a>
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</th>
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<th>
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<a class="text-secondary" href="?<?php echo $url_query_strings_sort; ?>&sort=category_name&order=<?php echo $disp; ?>">
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Category <?php if ($sort == 'category_name') { echo $order_icon; } ?>
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</a>
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</th>
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<th>
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<a class="text-secondary" href="?<?php echo $url_query_strings_sort; ?>&sort=recurring_ticket_priority&order=<?php echo $disp; ?>">
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Priority <?php if ($sort == 'recurring_ticket_priority') { echo $order_icon; } ?>
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</a>
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</th>
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<th>
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<a class="text-secondary" href="?<?php echo $url_query_strings_sort; ?>&sort=recurring_ticket_frequency&order=<?php echo $disp; ?>">
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Frequency <?php if ($sort == 'recurring_ticket_frequency') { echo $order_icon; } ?>
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</a>
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</th>
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<th class="text-center">
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<a class="text-secondary" href="?<?php echo $url_query_strings_sort; ?>&sort=recurring_ticket_billable&order=<?php echo $disp; ?>">
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Billable <?php if ($sort == 'recurring_ticket_billable') { echo $order_icon; } ?>
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</a>
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</th>
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<th>
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<a class="text-secondary" href="?<?php echo $url_query_strings_sort; ?>&sort=user_name&order=<?php echo $disp; ?>">
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Agent <?php if ($sort == 'user_name') { echo $order_icon; } ?>
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</a>
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</th>
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<?php if (!$client_url) { ?>
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<th>
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<a class="text-secondary" href="?<?php echo $url_query_strings_sort; ?>&sort=client_name&order=<?php echo $disp; ?>">
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Client <?php if ($sort == 'client_name') { echo $order_icon; } ?>
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</a>
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</th>
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<?php } ?>
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<?php if (lookupUserPermission("module_support") >= 2) { ?>
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<th class="text-center">Action</th>
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<?php } ?>
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</tr>
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</thead>
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<tbody>
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<?php
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while ($row = mysqli_fetch_array($sql)) {
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$recurring_ticket_id = intval($row['recurring_ticket_id']);
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$recurring_ticket_client_id = intval($row['client_id']);
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$recurring_ticket_subject = nullable_htmlentities($row['recurring_ticket_subject']);
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$recurring_ticket_priority = nullable_htmlentities($row['recurring_ticket_priority']);
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$recurring_ticket_frequency = nullable_htmlentities($row['recurring_ticket_frequency']);
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$recurring_ticket_next_run = nullable_htmlentities($row['recurring_ticket_next_run']);
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$recurring_ticket_billable = intval($row['recurring_ticket_billable']);
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if ($recurring_ticket_billable) {
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$recurring_ticket_billable_display = "<i class='fas fa-fw fa-check text-success'></i>";
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} else {
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$recurring_ticket_billable_display = "-";
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}
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$recurring_ticket_category = getFallBack(nullable_htmlentities($row['category_name']));
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$recurring_ticket_client_name = nullable_htmlentities($row['client_name']);
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$assigned_to = getFallBack(nullable_htmlentities($row['user_name']));
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?>
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<tr>
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<td class="pr-0">
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<div class="form-check">
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<input class="form-check-input bulk-select" type="checkbox" name="recurring_ticket_ids[]" value="<?= $recurring_ticket_id ?>">
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</div>
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</td>
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<td class="text-bold"><?= $recurring_ticket_next_run ?></td>
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<td>
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<a class="ajax-modal" href="#"
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data-modal-size="lg"
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data-modal-url="modals/recurring_ticket/recurring_ticket_edit.php?id=<?= $recurring_ticket_id ?>">
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<?= $recurring_ticket_subject ?>
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</a>
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</td>
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<td><?= $recurring_ticket_category ?></td>
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<td><?= $recurring_ticket_priority ?></td>
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<td><?= $recurring_ticket_frequency ?></td>
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<td class="text-center"><?= $recurring_ticket_billable_display ?></td>
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<td><?= $assigned_to ?></td>
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<?php if (!$client_url) { ?>
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<th><a href="recurring_tickets.php?client_id=<?= $recurring_ticket_client_id ?>"><?= $recurring_ticket_client_name ?></a>
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</th>
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<?php } ?>
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<?php if (lookupUserPermission("module_support") >= 2) { ?>
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<td>
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<div class="dropdown dropleft text-center">
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<button class="btn btn-secondary btn-sm" type="button" data-toggle="dropdown">
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<i class="fas fa-ellipsis-h"></i>
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</button>
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<div class="dropdown-menu">
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<a class="dropdown-item ajax-modal" href="#"
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data-modal-size="lg"
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data-modal-url="modals/recurring_ticket/recurring_ticket_edit.php?id=<?= $recurring_ticket_id ?>">
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<i class="fas fa-fw fa-edit mr-2"></i>Edit
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</a>
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<div class="dropdown-divider"></div>
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<a class="dropdown-item" href="post.php?force_recurring_ticket=<?= $recurring_ticket_id ?>&csrf_token=<?= $_SESSION['csrf_token'] ?>">
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<i class="fa fa-fw fa-paper-plane text-secondary mr-2"></i>Force Reoccur
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</a>
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<?php if (lookupUserPermission("module_support") == 3) { ?>
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<div class="dropdown-divider"></div>
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<a class="dropdown-item text-danger text-bold confirm-link" href="post.php?delete_recurring_ticket=<?= $recurring_ticket_id ?>&csrf_token=<?= $_SESSION['csrf_token'] ?>">
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<i class="fas fa-fw fa-trash mr-2"></i>Delete
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</a>
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<?php } ?>
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</div>
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</div>
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</td>
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<?php } ?>
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</tr>
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<?php } ?>
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</tbody>
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</table>
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<?php
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require_once "modals/recurring_ticket/recurring_ticket_bulk_agent_edit.php";
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require_once "modals/recurring_ticket/recurring_ticket_bulk_billable_edit.php";
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require_once "modals/recurring_ticket/recurring_ticket_bulk_category_edit.php";
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require_once "modals/recurring_ticket/recurring_ticket_bulk_next_run_edit.php";
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require_once "modals/recurring_ticket/recurring_ticket_bulk_priority_edit.php";
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?>
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</form>
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</div>
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<?php require_once '../includes/filter_footer.php';
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?>
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</div>
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</div>
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<script src="../js/bulk_actions.js"></script>
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<?php
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require_once "../includes/footer.php";
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