itflow

custom

Copy crons from /scripts to /cron, added custom directories for api/v1/, /setup, /cron and /scripts

2025-10-07 13:55:54 -04:00

includes

Fix Cron Schedule and new directory includes created inside cron for the cron lock

2026-07-30 17:06:07 -04:00

.htaccess

Add .htaccess in cron

2025-10-08 17:25:03 -04:00

ai_triage.php

AI stage 2: AI on tickets - Draft button in the ticket reply editor that writes the next reply from the ticket or from typed notes, for the reply type picked, leaving internal notes out of anything the client reads, with undo; richer ticket summary from the whole ticket with Save as a note, Copy and Again; Triage with AI suggesting a category and priority shown on the ticket to apply in part or dismiss, logged in the ticket history; automatic triage of new email, portal and API tickets with a Settings > Tickets mode of off, suggest or fill in and a new AI Triage cron job; Write up as a document drafting a knowledge base document from a ticket into the New Document form for the client or the company's own client record, linked to the ticket's asset, with passwords and keys left out as [removed]; new ticket features shown by name in AI Usage; database 3.3.9 adds config_ticket_ai_triage and ai_ticket_triage

2026-10-20 18:58:14 -04:00

app_update.php

Make Maintenance > Update easier to follow - it opens with where the install stands (up to date, an update available, updating, the database still to finish, checking) and the one button for it, Update ITFlow in place of Queue Update, with what's new below it (the release notes between this install and the latest, read from the changelog by the update check, developer notes and commits folded away), what to do first including the ITFlow files changed on this install that updating would put back, the update shown running with the page refreshing itself and then when it finished or what stopped it, and this install's version, branch, database, commit, last check, last update, cron and the command to update from a shell alongside; database 3.5.7 adds settings.config_update_details, written by cron/update_check.php through the new updateCheckDetails(), updateChangelogSections() and updateChangelogHtml() render the release notes escaped, cron/app_update.php asks for a fresh check after an update, changelog updated

2026-11-05 14:25:19 -05:00

backup.php

More sweeps to replace select * with actual returned column names dramatically reduces php memory usage and speeds up processing dramatically especially in the crons since they run all the time

2026-08-06 13:10:23 -04:00

certificate_refresher.php

Certificates: Check now connects to the host and saves what it serves - issuer, issued and expiry dates, names covered, SHA-256 fingerprint and the PEM - with the result (OK, name mismatch, untrusted, expired or unreachable) and when it ran, and a check that reaches nothing keeps the certificate on file; New/Edit form split into tabs (Certificate, Paste or by hand, Notes) with a Check button that shows what the host serves before saving, the host tidied from a pasted web address, the name defaulting to the host, the domain picked from the host and limited to the client's own, and a PEM paste or issuer and expiry by hand for hosts ITFlow can't reach; new certificate quick look with the check result and what to do about it, names covered, fingerprint copy, PEM copy and .crt download, domain, services, notes and history; certificates list rebuilt with All/Starred/Expiring soon/Expired/Problems/Not checked pills, host and names covered, domain link, issuer filter, last check column, whitelisted sort, ?open= and bulk check/star/archive/restore/delete; short-lived (ACME) certificates only count as expiring soon inside 20 days and skip the 45-day alert; domain and service quick looks link certificates to their quick look (with New certificate from a domain), global search finds certificates by name, host, names covered or fingerprint, client overview gets a Certificate problems box and renewals open the certificate, dashboard links to Expiring soon, client portal shows expiry badges, export adds last check, names covered, fingerprint and more, documentation PDF adds host and last check; certificate refresher now checks hosts daily in a time-boxed batch, writes history and notifies when an OK certificate turns bad; nightly alerts skip archived certificates and open the certificate; API create uses the same form rules and checks the host; demo data adds firewall, remote access and RADIUS certificates with real check results. Fixes the delete audit log using an undefined name, the archive flash type, certificates linking to another client's domain, services linking to another client's certificates, PEM parsing assuming an issuer organisation, and the API create using an undefined variable. DB 2.8.4

2026-10-15 01:07:32 -04:00

cron.php

Add managed mode, so one ITFlow can manage others - Admin > Managed Instances adds an instance and gives a one-time connection code (a week) that the other ITFlow pastes into the new Admin > Managed By, after which it checks in every minute from the new Manager Check-in cron job with a health report (versions, update waiting and whether it has security fixes, cron, last backup, errors today, agents against the seat limit, clients, storage) and takes back what the manager sets; the manager lists each instance's version, health, seats and last check-in with a page per instance showing what needs a look, its requests and everything it reported, can update it by hand or automatically after a set number of days (security releases straight away, not retried for six hours after a failure), set its seat limit and white-label key (locked on the instance while set), make it read-only (look, export and download only, across agents, portal, guest links and the API) or suspended (a notice with the manager's message and contact, 503 for the API) with other cron jobs paused until it is active again, sign in to it as support through a signed one-time two-minute link into a two-hour session that takes no seat, can't open the vault and can't set passwords or make API keys, and remove it, while the new Managed Instances job notifies when one stops checking in and closes requests never answered; instances only call the manager, can disconnect unless config.php sets $config_manager_required, and the Update page and queue_update defer to the manager; database 3.5.8 adds managed_instances, managed_instance_commands, settings.config_manager_keys and settings.config_managed, the logic is in the new functions/managed.php with api/managed/enroll.php, api/managed/checkin.php, login_support.php and includes/managed_blocked.php, cronJobClaim() takes a paused reason that leaves a due job due, getAgentUserLimit() and getActiveAgentUserCount() honour the manager's limit and leave out the support user, the vault helpers read a missing session key as empty, the audit log knows the new types and actions, and the email parser no longer logs an App Logs error every minute while parsing is switched off; changelog updated

2026-11-05 15:22:41 -05:00

demo_reset.php

Add demo mode for a public demo like demo.itflow.org - $config_demo_mode = true; in config.php puts one-click sign-in buttons for Admin, Technician, Accountant and a client portal contact on the sign-in page and a demo notice on every page, and the new Demo Reset cron job rebuilds the demo nightly at 2:00 AM from db.sql with all starter content, the demo clients and the demo accounts, empties uploads except the logo and signs everyone out, keeping the company details, timezone and cron schedules; visitors can try everything except users and roles, their own sign-in details, mail, payment, AI and texting settings, API keys, backups, updates, cron, log forwarding, company, module and portal settings, custom links, starter content and share links, Debug is closed, guest links open only for someone signed in, queued email is cancelled with the reason, no sign-in alert emails are sent, certificate checks reach only public addresses on port 443, and the domain and certificate refreshers are left out; new functions/demo.php and cron/demo_reset.php, no database change, changelog, CONTRIBUTING and README updated

2026-11-06 17:46:40 -05:00

domain_refresher.php

Domains makeover: rebuilt domains list with expiry pills (red expired, amber close, blue close but auto-renewing), registrar and hosts shown once per vendor with their roles, SPF/DMARC/DKIM email pills, filters for Starred, Expiring in 45 days, Expired, No auto-renew and Email gaps with counts, registrar-or-host and tag filters, search across notes, hosts and tag names, safe column sorting, open straight to a domain with ?open=ID; new domain quick look with expiry, auto-renew, registration date and status, who registers it and hosts DNS, website and email, A/NS/MX records to copy, plain-language email checks (SPF strictness and duplicates, DMARC policy, DKIM at common selectors), certificates, services, the registrar and host logins, notes, TXT records, raw WHOIS and history; tabbed add/edit form that tidies pasted addresses to the domain, checks the name as it is typed (saved as, subdomain, already on the client), auto-renew switch, star, tags, client and our own vendors as registrar and hosts, Registrar does it all; add several domains at once from a pasted list; bulk look up now, set registrar or host, tags, star and unstar; domain tags (tag type 7) with a starter pack; refresher looks up a batch of up to 50 a run, never-checked, stale and soon-to-expire first; expiry alerts skip archived domains and clients, mention auto-renew and open the domain; vendor Domains tab opens the quick look and adds a domain with that vendor as registrar, our vendors get a Client domains tab; service quick look, overview renewals and search open the domain; client portal shows days to expiry and auto-renew; more export columns and filters; demo data with auto-renew, varied DMARC and DKIM, WHOIS lines and campaign domains near expiry. Fixes lookups, edits, the refresher and API updates wiping expiry dates and records when a lookup came back empty, edits logged without a client and dropping a past expiry date, every edit running slow lookups, expiry alerts for archived domains, deleted domains left on services and certificates, bulk archive needing delete rights and list actions limited to admins, registrar and host pickers accepting another client's vendors and dropping our own on save, services linking other clients' domains, a new client's website domain not added when its expiry could not be found, the WHOIS summary cut at 254 characters, and API names, vendors and duplicates not checked. Adds functions/domain.php helpers, domain quick look and shared form, domain_check lookup; removes domain_model.php. DB 2.8.3

2026-10-15 00:09:09 -04:00

mail_queue.php

Add demo mode for a public demo like demo.itflow.org - $config_demo_mode = true; in config.php puts one-click sign-in buttons for Admin, Technician, Accountant and a client portal contact on the sign-in page and a demo notice on every page, and the new Demo Reset cron job rebuilds the demo nightly at 2:00 AM from db.sql with all starter content, the demo clients and the demo accounts, empties uploads except the logo and signs everyone out, keeping the company details, timezone and cron schedules; visitors can try everything except users and roles, their own sign-in details, mail, payment, AI and texting settings, API keys, backups, updates, cron, log forwarding, company, module and portal settings, custom links, starter content and share links, Debug is closed, guest links open only for someone signed in, queued email is cancelled with the reason, no sign-in alert emails are sent, certificate checks reach only public addresses on port 443, and the domain and certificate refreshers are left out; new functions/demo.php and cron/demo_reset.php, no database change, changelog, CONTRIBUTING and README updated

2026-11-06 17:46:40 -05:00

managed_instances.php

Set up a hosted instance and connect it in one command - Add Instance takes the address it will have, and the instance page gives a ready setup_cli command with the connection code and the client's company name, address, phone, website, tax ID, currency and primary contact as the first admin; setup_cli gains --manager-code and --manager-required (connects after setup, writes the managed line to config.php, exits 3 if it set up but could not connect), --ask-missing, --generate-password, --json and ITFLOW_SETUP_ environment variables for any option, and shows the cron job as a crontab line and for a hosting panel with the full PHP path; Managed Instances shows a connected instance whose cron has never run as Waiting for its cron job with the command to add, and the Managed Instances job says so in its notification; new managedSetupCommand(), the cron command in the instance report and the waiting state in managedInstanceHealth(), changelog updated

2026-11-06 14:29:27 -05:00

manager_checkin.php

Make managed mode off by default and turned on per side in config.php - $config_enable_managed_instances = true; adds Admin > Managed Instances, the api/managed endpoints and the Managed Instances cron job, and $config_enable_managed_by = true; (or $config_manager_required = true;) adds Admin > Managed By, the Manager Check-in cron job and support sign-in; with a side off its menu entry, pages, modal, post handler and cron job are gone, the manager endpoints answer 503 so instances keep their connection and retry, a connected instance stops checking in and its locks, read-only and suspended lift while its connection is kept, any open support session is ended, and the support user still takes no seat; new managerEnabled(), managedEnabled() and managedConnected(), the cron registry and health check leave out the jobs of a side that is off, changelog updated

2026-11-05 20:17:42 -05:00

nightly_tasks.php

Add Skyetel text messaging with two-way ticket texting, text to ticket for contacts, Text reply on tickets, a Texts inbox for unmatched numbers, verification codes and spam (codes masked, limited to credential access, every reveal audited, wiped after a day), STOP/START/HELP handling, a text log with retry and cancel in Maintenance > Text Messages, the Text Messages cron job, and texts to clients about their tickets, visits, visit reminders and invoices with per-contact opt-in from the contact, by text or in the client portal, quiet hours, and new settings in Tickets and Notifications (database 3.6.0 and 3.6.1)

2026-11-06 00:08:10 -05:00

payment_provider_fees.php

Record Stripe fees every 15 minutes instead of once a night - a new Payment Provider Fees cron job runs the fee recorder that Nightly Tasks used to, Nightly Tasks no longer does, the recorder holds a lock so the job and Record fees now can't both record the same fee, and the payment provider screens no longer say fees are recorded each night

2026-11-04 14:38:32 -05:00

sms_queue.php

Add Skyetel text messaging with two-way ticket texting, text to ticket for contacts, Text reply on tickets, a Texts inbox for unmatched numbers, verification codes and spam (codes masked, limited to credential access, every reveal audited, wiped after a day), STOP/START/HELP handling, a text log with retry and cancel in Maintenance > Text Messages, the Text Messages cron job, and texts to clients about their tickets, visits, visit reminders and invoices with per-contact opt-in from the contact, by text or in the client portal, quiet hours, and new settings in Tickets and Notifications (database 3.6.0 and 3.6.1)

2026-11-06 00:08:10 -05:00

ticket_email_parser.php

Add managed mode, so one ITFlow can manage others - Admin > Managed Instances adds an instance and gives a one-time connection code (a week) that the other ITFlow pastes into the new Admin > Managed By, after which it checks in every minute from the new Manager Check-in cron job with a health report (versions, update waiting and whether it has security fixes, cron, last backup, errors today, agents against the seat limit, clients, storage) and takes back what the manager sets; the manager lists each instance's version, health, seats and last check-in with a page per instance showing what needs a look, its requests and everything it reported, can update it by hand or automatically after a set number of days (security releases straight away, not retried for six hours after a failure), set its seat limit and white-label key (locked on the instance while set), make it read-only (look, export and download only, across agents, portal, guest links and the API) or suspended (a notice with the manager's message and contact, 503 for the API) with other cron jobs paused until it is active again, sign in to it as support through a signed one-time two-minute link into a two-hour session that takes no seat, can't open the vault and can't set passwords or make API keys, and remove it, while the new Managed Instances job notifies when one stops checking in and closes requests never answered; instances only call the manager, can disconnect unless config.php sets $config_manager_required, and the Update page and queue_update defer to the manager; database 3.5.8 adds managed_instances, managed_instance_commands, settings.config_manager_keys and settings.config_managed, the logic is in the new functions/managed.php with api/managed/enroll.php, api/managed/checkin.php, login_support.php and includes/managed_blocked.php, cronJobClaim() takes a paused reason that leaves a due job due, getAgentUserLimit() and getActiveAgentUserCount() honour the manager's limit and leave out the support user, the vault helpers read a missing session key as empty, the audit log knows the new types and actions, and the email parser no longer logs an App Logs error every minute while parsing is switched off; changelog updated

2026-11-05 15:22:41 -05:00

ticket_sla.php

Emails stage 3: every email now goes through emailQueue and the shared layout - the client portal invite sends a link to set a password (or to sign in with Microsoft) instead of the password itself, offered on New Contact as well as Edit through portalMailInvite, with Forgot password, password changed and two-step sign-in emails through portalMailPasswordReset and portalMailAccountChange; shared link and code emails with the note quoted and the whole link printed under the button, replacing shareMailHtml and shareQueueMail; calendar invitations, updates and cancellations with when, repeats, where, the description and a join button; Email on the contacts and clients lists in the layout from one of the configured mailboxes with an optional greeting and send time, leaving out archived contacts and contacts without an address, each address once, nothing queued without mail set up, through emailBulkSend and emailBulkPost with a shared bulk_email_fields window; Admin > Mail > Previews shows all 52 emails built by their real senders on sample records inside a rolled-back transaction with emailQueue capturing and custom actions off, with computer and phone widths and Send me a copy; emailHtml gains content and button show_url, emailQueue gains queued_at and always so billing still queues as before, plus emailMailboxes and emailTestSend; ticketMailCreated, ticketMailReply, ticketMailWatchersAdded, ticketMailTaskApproval, ticketMailClosedReply, ticketSlaAlert and billingMailCardSaved moved into functions; fixes Email on the contacts list queuing mail to contacts with no address, the clients list including archived contacts, and both taking any From address posted; changelog updated

2026-10-17 23:26:25 -04:00

update_check.php

Make Maintenance > Update easier to follow - it opens with where the install stands (up to date, an update available, updating, the database still to finish, checking) and the one button for it, Update ITFlow in place of Queue Update, with what's new below it (the release notes between this install and the latest, read from the changelog by the update check, developer notes and commits folded away), what to do first including the ITFlow files changed on this install that updating would put back, the update shown running with the page refreshing itself and then when it finished or what stopped it, and this install's version, branch, database, commit, last check, last update, cron and the command to update from a shell alongside; database 3.5.7 adds settings.config_update_details, written by cron/update_check.php through the new updateCheckDetails(), updateChangelogSections() and updateChangelogHtml() render the release notes escaped, cron/app_update.php asks for a fresh check after an update, changelog updated

2026-11-05 14:25:19 -05:00