mirror of https://github.com/itflow-org/itflow
145 lines
4.5 KiB
PHP
145 lines
4.5 KiB
PHP
<?php
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/*
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* Client Portal
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* Ticket detail page
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*/
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include('../config.php');
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include('../functions.php');
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include('check_login.php');
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if(!isset($_SESSION)){
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// HTTP Only cookies
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ini_set("session.cookie_httponly", True);
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if($config_https_only){
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// Tell client to only send cookie(s) over HTTPS
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ini_set("session.cookie_secure", True);
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}
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session_start();
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}
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if(isset($_GET['id']) && intval($_GET['id'])) {
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$ticket_id = intval($_GET['id']);
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$ticket_sql = mysqli_query($mysqli, "SELECT * FROM tickets WHERE ticket_id = '$ticket_id' AND ticket_client_id = '$session_client_id'");
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$ticket = mysqli_fetch_array($ticket_sql);
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if ($ticket) {
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?>
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<!DOCTYPE html>
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<html>
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<head>
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<meta charset="utf-8">
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<meta http-equiv="X-UA-Compatible" content="IE=edge">
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<title><?php echo $config_app_name; ?> | Client Portal - Tickets</title>
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<!-- Tell the browser to be responsive to screen width -->
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<meta name="viewport" content="width=device-width, initial-scale=1">
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<!-- Font Awesome -->
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<link rel="stylesheet" href="../plugins/fontawesome-free/css/all.min.css">
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<!-- Theme style -->
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<link rel="stylesheet" href="../dist/css/adminlte.min.css">
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<!-- Google Font: Source Sans Pro -->
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<link href="https://fonts.googleapis.com/css?family=Source+Sans+Pro:300,400,400i,700" rel="stylesheet">
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</head>
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<div class="container">
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<h2>Ticket Details - <?php echo $ticket['ticket_subject'] ?></h2>
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<p>
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Reference: <?php echo $ticket['ticket_prefix'], $ticket['ticket_number'] ?>
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<br>
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State: <?php echo $ticket['ticket_status'] ?>
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<br>
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Priority: <?php echo $ticket['ticket_priority'] ?>
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</p>
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<hr>
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<?php if($ticket['ticket_status'] !== "Closed") { ?>
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<div class="form-group">
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<form action="portal_post.php" method="post">
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<div class="form-group">
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<textarea class="form-control" name="comment" placeholder="Add comments.."></textarea>
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</div>
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<input type="hidden" name="ticket_id" value="<?php echo $ticket['ticket_id'] ?>">
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<button type="submit" class="btn btn-primary" name="add_ticket_comment">Add comment</button>
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</form>
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</div>
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<hr>
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<?php } ?>
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<?php
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$sql = mysqli_query($mysqli,"SELECT * FROM ticket_replies LEFT JOIN users ON ticket_reply_by = user_id LEFT JOIN contacts ON ticket_reply_by = contact_id WHERE ticket_reply_ticket_id = $ticket_id AND ticket_reply_archived_at IS NULL AND ticket_reply_type != 'Internal' ORDER BY ticket_reply_id DESC");
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while($row = mysqli_fetch_array($sql)){;
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$ticket_reply_id = $row['ticket_reply_id'];
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$ticket_reply = $row['ticket_reply'];
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$ticket_reply_created_at = $row['ticket_reply_created_at'];
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$ticket_reply_by = $row['ticket_reply_by'];
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$ticket_reply_type = $row['ticket_reply_type'];
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if($ticket_reply_type == "Client"){
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$ticket_reply_by_display = $row['contact_name'];
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$user_initials = initials($row['contact_name']);
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}
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else{
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$ticket_reply_by_display = $row['user_name'];
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$user_id = $row['user_id'];
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$user_avatar = $row['user_avatar'];
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$user_initials = initials($row['user_name']);
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}
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?>
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<div class="card card-outline <?php if($ticket_reply_type == 'Client') {echo "card-warning"; } else{ echo "card-info"; } ?> mb-3">
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<div class="card-header">
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<h3 class="card-title">
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<div class="media">
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<?php if(!empty($user_avatar)){ ?>
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<img src="<?php echo "../uploads/users/$user_id/$user_avatar"; ?>" alt="User Avatar" class="img-size-50 mr-3 img-circle">
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<?php }else{ ?>
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<span class="fa-stack fa-2x">
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<i class="fa fa-circle fa-stack-2x text-secondary"></i>
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<span class="fa fa-stack-1x text-white"><?php echo $user_initials; ?></span>
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</span>
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<?php
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}
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?>
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<div class="media-body">
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<?php echo $ticket_reply_by_display; ?>
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<br>
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<small class="text-muted"><?php echo $ticket_reply_created_at; ?> <?php if(!empty($ticket_reply_updated_at)){ echo "modified: $ticket_reply_updated_at"; } ?></small>
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</div>
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</div>
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</h3>
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</div>
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<div class="card-body">
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<?php echo $ticket_reply; ?>
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</div>
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</div>
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<?php
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}
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?>
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</div>
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<?php
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}
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else{
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echo "Ticket ID not found!";
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}
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}
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else{
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header("Location: index.php");
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}
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