itflow/client/functions.php

85 lines
2.8 KiB
PHP

<?php
/*
* Client Portal
* Functions
*/
/*
* Verifies a contact has access to a particular ticket ID, and that the ticket is in the correct state (open/closed) to perform an action
*/
function verifyContactTicketAccess($requested_ticket_id, $expected_ticket_state)
{
// Access the global variables
global $mysqli, $session_contact_id, $session_contact_primary, $session_contact_is_technical_contact, $session_client_id;
// Setup
if ($expected_ticket_state == "Closed") {
// Closed tickets
$ticket_state_snippet = "ticket_status = 5";
} else {
// Open (working/hold) tickets
$ticket_state_snippet = "ticket_status != 5";
}
// Verify the contact has access to the provided ticket ID
$row = mysqli_fetch_array(mysqli_query($mysqli, "SELECT * FROM tickets WHERE ticket_id = $requested_ticket_id AND $ticket_state_snippet AND ticket_client_id = $session_client_id LIMIT 1"));
if ($row) {
$ticket_id = $row['ticket_id'];
if (intval($ticket_id) && ($session_contact_id == $row['ticket_contact_id'] || $session_contact_primary == 1 || $session_contact_is_technical_contact)) {
// Client is ticket owner, primary contact, or a technical contact
return true;
}
}
// Client is NOT ticket owner or primary/tech contact
return false;
}
/*
* Returns appropriate FontAwesome icon for file extension
*/
function getFileIcon($file_extension) {
$file_extension = strtolower($file_extension);
// Document icons
if (in_array($file_extension, ['pdf'])) {
return 'file-pdf';
} elseif (in_array($file_extension, ['doc', 'docx'])) {
return 'file-word';
} elseif (in_array($file_extension, ['xls', 'xlsx'])) {
return 'file-excel';
} elseif (in_array($file_extension, ['ppt', 'pptx'])) {
return 'file-powerpoint';
} elseif (in_array($file_extension, ['txt', 'md', 'rtf'])) {
return 'file-alt';
} elseif (in_array($file_extension, ['zip', 'rar', '7z', 'tar', 'gz'])) {
return 'file-archive';
} elseif (in_array($file_extension, ['jpg', 'jpeg', 'png', 'gif', 'webp', 'bmp'])) {
return 'file-image';
} elseif (in_array($file_extension, ['mp4', 'avi', 'mov', 'wmv', 'flv'])) {
return 'file-video';
} elseif (in_array($file_extension, ['mp3', 'wav', 'ogg', 'flac'])) {
return 'file-audio';
} elseif (in_array($file_extension, ['html', 'htm', 'css', 'js', 'php', 'py', 'java'])) {
return 'file-code';
} else {
return 'file';
}
}
/*
* Formats bytes into human readable file sizes
*/
function formatBytes($bytes, $precision = 2) {
$units = array('B', 'KB', 'MB', 'GB', 'TB');
for ($i = 0; $bytes > 1024 && $i < count($units) - 1; $i++) {
$bytes /= 1024;
}
return round($bytes, $precision) . ' ' . $units[$i];
}