mirror of https://github.com/itflow-org/itflow
57 lines
2.3 KiB
PHP
57 lines
2.3 KiB
PHP
<?php
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require_once '../validate_api_key.php';
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require_once '../require_post_method.php';
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// Ticket-related settings
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require_once "../../../includes/get_settings.php";
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$sql = mysqli_query($mysqli, "SELECT company_name, company_phone FROM companies WHERE company_id = 1");
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$row = mysqli_fetch_array($sql);
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$company_name = $row['company_name'];
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$company_phone = formatPhoneNumber($row['company_phone']);
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// Parse Info
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$ticket_row = false; // Creation, not an update
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require_once 'ticket_model.php';
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// Default
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$insert_id = false;
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if (!empty($subject)) {
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if (!is_int($client_id)) {
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$client_id = 0;
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}
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// If no contact is selected automatically choose the primary contact for the client (if client set)
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if ($contact == 0 && $client_id != 0) {
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$sql = mysqli_query($mysqli,"SELECT contact_id FROM contacts WHERE contact_client_id = $client_id AND contact_primary = 1");
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$row = mysqli_fetch_array($sql);
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$contact = intval($row['contact_id']);
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}
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//Get the next Ticket Number and add 1 for the new ticket number
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$ticket_number = $config_ticket_next_number;
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$new_config_ticket_next_number = $config_ticket_next_number + 1;
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mysqli_query($mysqli,"UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
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// Insert ticket
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$url_key = randomString(156);
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$insert_sql = mysqli_query($mysqli,"INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_source = 'API', ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 1, ticket_billable = $billable, ticket_vendor_ticket_number = '$vendor_ticket_number', ticket_vendor_id = $vendor_id, ticket_created_by = 0, ticket_assigned_to = $assigned_to, ticket_contact_id = $contact, ticket_url_key = '$url_key', ticket_client_id = $client_id");
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// Check insert & get insert ID
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if ($insert_sql) {
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$insert_id = mysqli_insert_id($mysqli);
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// Logging
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logAction("Ticket", "Create", "Created ticket $config_ticket_prefix$ticket_number $subject via API ($api_key_name)", $client_id, $insert_id);
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logAction("API", "Success", "Created ticket $config_ticket_prefix$ticket_number $subject via API ($api_key_name)", $client_id);
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}
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}
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// Output
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require_once '../create_output.php';
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