itflow/agent/modals/ticket/ticket_contact.php

102 lines
4.5 KiB
PHP

<?php
require_once '../../../includes/modal_header.php';
$ticket_id = intval($_GET['id']);
$sql = mysqli_query($mysqli, "SELECT * FROM tickets
LEFT JOIN clients ON client_id = ticket_client_id
WHERE ticket_id = $ticket_id
LIMIT 1"
);
$row = mysqli_fetch_array($sql);
$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
$ticket_number = intval($row['ticket_number']);
$contact_id = intval($row['ticket_contact_id']);
$client_id = intval($row['ticket_client_id']);
$client_name = nullable_htmlentities($row['client_name']);
// Generate the HTML form content using output buffering.
ob_start();
?>
<div class="modal-header bg-dark">
<h5 class="modal-title"><i class="fa fa-fw fa-user mr-2"></i>Changing contact: <strong><?php echo "$ticket_prefix$ticket_number"; ?></strong> - <?php echo $client_name; ?></h5>
<button type="button" class="close text-white" data-dismiss="modal">
<span>&times;</span>
</button>
</div>
<form action="post.php" method="post" autocomplete="off">
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
<div class="modal-body">
<div class="form-group">
<label>Contact</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
</div>
<select class="form-control select2" name="contact">
<option value="">No One</option>
<?php
$sql_client_contacts_select = mysqli_query($mysqli, "SELECT contact_id, contact_name, contact_title, contact_primary, contact_technical FROM contacts WHERE contact_client_id = $client_id AND contact_archived_at IS NULL ORDER BY contact_primary DESC, contact_technical DESC, contact_name ASC");
while ($row = mysqli_fetch_array($sql_client_contacts_select)) {
$contact_id_select = intval($row['contact_id']);
$contact_name_select = nullable_htmlentities($row['contact_name']);
$contact_primary_select = intval($row['contact_primary']);
if($contact_primary_select == 1) {
$contact_primary_display_select = " (Primary)";
} else {
$contact_primary_display_select = "";
}
$contact_technical_select = intval($row['contact_technical']);
if($contact_technical_select == 1) {
$contact_technical_display_select = " (Technical)";
} else {
$contact_technical_display_select = "";
}
$contact_title_select = nullable_htmlentities($row['contact_title']);
if(!empty($contact_title_select)) {
$contact_title_display_select = " - $contact_title_select";
} else {
$contact_title_display_select = "";
}
?>
<option
value="<?php echo $contact_id_select; ?>"
<?php if ($contact_id_select == $contact_id) { echo "selected"; } ?>
>
<?php echo "$contact_name_select$contact_title_display_select$contact_primary_display_select$contact_technical_display_select"; ?>
</option>
<?php } ?>
</select>
</div>
</div>
<?php if (!empty($config_smtp_host)) { ?>
<div class="form-group">
<div class="form-check">
<input class="form-check-input" type="checkbox" name="contact_notify" value="1" id="checkNotifyContact" <?php if ($config_ticket_client_general_notifications) { echo "checked"; } ?>>
<label class="form-check-label" for="checkNotifyContact">
Send email notification
</label>
</div>
</div>
<?php } ?>
</div>
<div class="modal-footer">
<button type="submit" name="edit_ticket_contact" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
</div>
</form>
<?php
require_once '../../../includes/modal_footer.php';