mirror of
https://github.com/itflow-org/itflow
synced 2026-11-11 15:07:24 +00:00
77 lines
3.8 KiB
PHP
77 lines
3.8 KiB
PHP
<?php
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/*
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* Admin > Settings > Tickets (admin/settings_ticket.php):
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* edit_ticket_settings saves the numbering, email and text to ticket, who hears of a
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* new ticket and whether AI triages it, the timer and billing, closing and the
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* tickets page. A next
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* number already in use, an email address that isn't one or a closing time
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* out of range comes back to the page saying so - nothing is saved. Billable
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* by default is only on the page with accounting on, so is kept as it is
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* without it. A setting not sent at all keeps what it is; a switch not sent
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* is off.
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*/
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defined('FROM_POST_HANDLER') || die("Direct file access is not allowed");
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if (isset($_POST['edit_ticket_settings'])) {
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validateCSRFToken();
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$before = settingsCurrent(array_merge(['config_ticket_prefix', 'config_ticket_next_number', 'config_ticket_email_parse', 'config_ticket_email_parse_unknown_senders',
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'config_ticket_new_ticket_notification_email', 'config_ticket_timer_autostart', 'config_ticket_default_billable', 'config_ticket_autoclose_hours',
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'config_ticket_default_view', 'config_ticket_ordering', 'config_ticket_moving_columns'], aiTriageReady() ? ['config_ticket_ai_triage'] : [],
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settingsColumnExists($mysqli, 'config_ticket_sms_parse') ? ['config_ticket_sms_parse', 'config_ticket_sms_unknown_senders', 'config_ticket_sms_acknowledge'] : []));
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// What was sent, and what is saved for anything that wasn't - a switch not sent is off
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$in = $_POST + array_map(function ($value) { return (string) $value; }, $before);
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[$prefix, $number, $errors] = settingsNumberingCheck('ticket', $in, $before);
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$after = [
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'config_ticket_prefix' => $prefix,
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'config_ticket_next_number' => $number,
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'config_ticket_new_ticket_notification_email' => trim((string) $in['config_ticket_new_ticket_notification_email']),
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'config_ticket_autoclose_hours' => intval($in['config_ticket_autoclose_hours']),
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'config_ticket_default_view' => intval($in['config_ticket_default_view']),
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];
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foreach (['config_ticket_email_parse', 'config_ticket_email_parse_unknown_senders', 'config_ticket_timer_autostart', 'config_ticket_ordering', 'config_ticket_moving_columns'] as $switch) {
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$after[$switch] = empty($_POST[$switch]) ? 0 : 1;
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}
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// Text to ticket - once the database has it
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if (array_key_exists('config_ticket_sms_parse', $before)) {
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foreach (['config_ticket_sms_parse', 'config_ticket_sms_unknown_senders', 'config_ticket_sms_acknowledge'] as $switch) {
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$after[$switch] = empty($_POST[$switch]) ? 0 : 1;
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}
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}
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if ($config_module_enable_accounting) {
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$after['config_ticket_default_billable'] = empty($_POST['config_ticket_default_billable']) ? 0 : 1;
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}
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if ($problem = settingsEmailProblem($after['config_ticket_new_ticket_notification_email'])) {
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$errors['config_ticket_new_ticket_notification_email'] = $problem;
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}
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$hours = $after['config_ticket_autoclose_hours'];
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if ($hours !== intval($before['config_ticket_autoclose_hours']) && ($hours < 24 || $hours > 8760)) {
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$errors['config_ticket_autoclose_hours'] = 'From 24 hours (a day) to 8760 (a year).';
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}
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if (!in_array($after['config_ticket_default_view'], [0, 1, 2], true)) {
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$errors['config_ticket_default_view'] = 'Pick how it opens from the list.';
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}
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// AI triage - once the database has it
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if (aiTriageReady()) {
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$after['config_ticket_ai_triage'] = intval($in['config_ticket_ai_triage']);
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if (!isset(aiTriageModes()[$after['config_ticket_ai_triage']])) {
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$errors['config_ticket_ai_triage'] = 'Pick how new tickets are triaged from the list.';
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}
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}
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if ($errors) {
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settingsRefuse('ticket', $errors);
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}
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settingsSave('ticket', $before, $after);
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redirect();
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}
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