johnnyq d08ef6184a Add optional ticket SLAs ...

Response/resolution targets stamped at creation from per-client/priority assignments, business-hours due date math, warn/breach alert stages via cron/ticket_sla.php, ticket list coloring, per-ticket SLA override, admin page for plans/assignments/business hours. DB update 2.5.0. No behavior change unless SLAs are assigned. Bulk reply now only counts Public replies as first response.

2026-07-29 00:00:42 -04:00

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ai_model.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

ai_provider.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

api_keys.php

Add user-based RBAC for API keys

2026-07-25 16:50:58 -04:00

backup.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

category_model.php

Replace Function sanitizeInput() with just escapeSql() and update all instances throughout

2026-07-14 17:17:50 -04:00

category.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

contract_template.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

custom_field_model.php

Replace Function sanitizeInput() with just escapeSql() and update all instances throughout

2026-07-14 17:17:50 -04:00

custom_field.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

custom_link.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

document_template.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

identity_provider.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

mail_queue.php

Clear mail bodies after successful delivery

2026-07-28 00:18:07 -04:00

payment_method.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

payment_provider.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

project_template.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

roles.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

saved_payment_method.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

settings_ai.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

settings_company.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

settings_default.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

settings_invoice.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

settings_localization.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

settings_mail.php

Normalize line endings to LF; add .gitattributes and .editorconfig

2026-07-28 17:45:52 -04:00

settings_module.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

settings_notification.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

settings_online_payment_clients.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

settings_online_payment.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

settings_project.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

settings_quote.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

settings_security.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

settings_telemetry.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

settings_theme.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

settings_ticket.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

sla.php

Add optional ticket SLAs

2026-07-29 00:00:42 -04:00

software_template.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

tag_model.php

Replace Function sanitizeInput() with just escapeSql() and update all instances throughout

2026-07-14 17:17:50 -04:00

tag.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

tax.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

ticket_status.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

ticket_template.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

update.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00

user_model.php

Replace Function sanitizeInput() with just escapeSql() and update all instances throughout

2026-07-14 17:17:50 -04:00

users.php

Clear mail bodies after successful delivery

2026-07-28 00:18:07 -04:00

vendor_template.php

Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present

2026-07-24 13:40:37 -04:00