johnnyq d08ef6184a Add optional ticket SLAs ...

Response/resolution targets stamped at creation from per-client/priority assignments, business-hours due date math, warn/breach alert stages via cron/ticket_sla.php, ticket list coloring, per-ticket SLA override, admin page for plans/assignments/business hours. DB update 2.5.0. No behavior change unless SLAs are assigned. Bulk reply now only counts Public replies as first response.

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css

rename /user/ to /agent/ and update links to use agent/ instead

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custom

Use Short echo tags across the code

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includes

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js

Feature: Add new js function to retrieve and Audit log Password reveals, still need to get the edit modals

2026-07-15 20:32:50 -04:00

modals

Add optional ticket SLAs

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post

Add optional ticket SLAs

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reports

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user

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accounts.php

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ajax.php

Require credential module access to view or share credentials

2026-07-28 00:40:33 -04:00

asset.php

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assets.php

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calendar.php

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certificates.php

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client_autopay.php

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client_overview.php

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clients.php

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contact.php

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contacts.php

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credentials.php

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dashboard.php

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document.php

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domains.php

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expenses.php

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file.php

Feature: Secure File Download Handler Implemented

2026-07-15 13:11:02 -04:00

files.php

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global_search.php

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income.php

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index.php

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invoice.php

Backed out of Refunds which still keeps the fix to properly set the invoice status when payment is deleted

2026-07-28 22:03:35 -04:00

invoices.php

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locations.php

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networks.php

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notifications.php

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post.php

Clean up agent post handler

2026-07-15 18:45:27 -04:00

products.php

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project.php

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projects.php

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quote.php

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quotes.php

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racks.php

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recurring_expenses.php

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recurring_invoice.php

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recurring_invoices.php

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recurring_tickets.php

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services.php

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software.php

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ticket_attachment.php

Feature: Secure File Download Handler for ticket attachments Implemented

2026-07-15 13:42:19 -04:00

ticket_kanban.php

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ticket_list.php

Add optional ticket SLAs

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ticket.php

Add optional ticket SLAs

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tickets.php

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transactions.php

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transfers.php

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trips.php

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vendors.php

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