mirror of https://github.com/itflow-org/itflow
120 lines
4.9 KiB
PHP
120 lines
4.9 KiB
PHP
<?php
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/*
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* Client Portal
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* New ticket form
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*/
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require_once 'includes/inc_all.php';
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// Allow clients to select a related asset when raising a ticket
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$sql_assets = mysqli_query($mysqli, "SELECT asset_id, asset_name, asset_type FROM assets WHERE asset_contact_id = $session_contact_id AND asset_client_id = $session_client_id AND asset_archived_at IS NULL ORDER BY asset_name ASC");
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?>
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<ol class="breadcrumb d-print-none">
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<li class="breadcrumb-item">
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<a href="index.php">Home</a>
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</li>
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<li class="breadcrumb-item">
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<a href="tickets.php">Tickets</a>
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</li>
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<li class="breadcrumb-item active">New Ticket</li>
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</ol>
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<h3>Raise a new ticket</h3>
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<div class="col-md-8">
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<form action="post.php" method="post">
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<div class="form-group">
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<label>Subject <strong class="text-danger">*</strong></label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
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</div>
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<input type="text" class="form-control" name="subject" placeholder="Subject" required>
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</div>
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</div>
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<div class="row">
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<div class="col">
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<div class="form-group">
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<label>Priority <strong class="text-danger">*</strong></label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
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</div>
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<select class="form-control select2" name="priority" required>
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<option>Low</option>
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<option>Medium</option>
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<option>High</option>
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</select>
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</div>
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</div>
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</div>
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<div class="col">
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<div class="form-group">
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<label>Category</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-layer-group"></i></span>
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</div>
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<select class="form-control select2" name="category">
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<option value="0">- No Category -</option>
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<?php
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$sql_categories = mysqli_query($mysqli, "SELECT category_id, category_name FROM categories WHERE category_type = 'Ticket' AND category_archived_at IS NULL");
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while ($row = mysqli_fetch_array($sql_categories)) {
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$category_id = intval($row['category_id']);
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$category_name = nullable_htmlentities($row['category_name']);
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?>
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<option value="<?php echo $category_id; ?>"><?php echo $category_name; ?></option>
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<?php } ?>
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</select>
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</div>
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</div>
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</div>
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</div>
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<?php if (mysqli_num_rows($sql_assets) > 0) { ?>
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<div class="form-group">
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<label>Asset</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-desktop"></i></span>
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</div>
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<select class="form-control select2" name="asset">
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<option value="0">- None -</option>
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<?php
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while ($row = mysqli_fetch_array($sql_assets)) {
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$asset_id = intval($row['asset_id']);
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$asset_name = sanitizeInput($row['asset_name']);
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$asset_type = sanitizeInput($row['asset_type']);
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?>
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<option value="<?php echo $asset_id ?>"><?php echo "$asset_name ($asset_type)"; ?></option>
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<?php
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}
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?>
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</select>
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</div>
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</div>
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<?php } ?>
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<div class="form-group">
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<label>Details <strong class="text-danger">*</strong></label>
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<textarea class="form-control tinymce" name="details"></textarea>
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</div>
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<button class="btn btn-primary" name="add_ticket">Raise ticket</button>
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</form>
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</div>
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<?php
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require_once 'includes/footer.php';
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