mirror of https://github.com/itflow-org/itflow
98 lines
6.2 KiB
PHP
98 lines
6.2 KiB
PHP
<?php
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require_once "inc_all_admin.php";
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?>
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<div class="card card-dark">
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<div class="card-header py-3">
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<h3 class="card-title"><i class="fas fa-fw fa-life-ring mr-2"></i>Ticket Settings</h3>
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</div>
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<div class="card-body">
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<form action="post.php" method="post" autocomplete="off">
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<input type="hidden" name="csrf_token" value="<?php echo $_SESSION['csrf_token'] ?>">
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<input type="hidden" name="config_ticket_email_parse" value="0">
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<input type="hidden" name="config_ticket_email_parse_unknown_senders" value="0">
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<input type="hidden" name="config_ticket_autoclose" value="0">
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<input type="hidden" name="config_ticket_default_billable" value="0">
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<div class="form-group">
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<label>Ticket Prefix</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-life-ring"></i></span>
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</div>
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<input type="text" class="form-control" name="config_ticket_prefix" placeholder="Ticket Prefix" value="<?php echo nullable_htmlentities($config_ticket_prefix); ?>" pattern="^[A-Za-z-]+$" title="Only letters and hyphens are allowed" required>
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</div>
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</div>
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<div class="form-group">
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<label>Next Number</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-barcode"></i></span>
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</div>
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<input type="number" min="0" class="form-control" name="config_ticket_next_number" placeholder="Next Ticket Number" value="<?php echo intval($config_ticket_next_number); ?>" required>
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</div>
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</div>
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<div class="form-group">
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<div class="custom-control custom-switch">
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<input type="checkbox" class="custom-control-input" name="config_ticket_email_parse" <?php if($config_ticket_email_parse == 1){ echo "checked"; } ?> value="1" id="emailToTicketParseSwitch">
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<label class="custom-control-label" for="emailToTicketParseSwitch">Email-to-ticket parsing <small class="text-secondary">(cron_ticket_email_parser.php must also be added to cron and run every few mins)</small></label>
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</div>
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</div>
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<div class="form-group">
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<div class="custom-control custom-switch">
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<input type="checkbox" class="custom-control-input" name="config_ticket_email_parse_unknown_senders" <?php if($config_ticket_email_parse_unknown_senders == 1){ echo "checked"; } ?> value="1" id="emailToTicketAnonParseSwitch" <?php if($config_ticket_email_parse == 0){ echo "disabled"; } ?>>
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<label class="custom-control-label" for="emailToTicketAnonParseSwitch">Create tickets for emails from unknown senders/domains <small class="text-secondary">(Enable to ensure all emails automatically create tickets)</small></label>
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</div>
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</div>
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<?php if ($config_module_enable_accounting) { ?>
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<div class="form-group">
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<div class="custom-control custom-switch">
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<input type="checkbox" class="custom-control-input" name="config_ticket_default_billable" <?php if ($config_ticket_default_billable == 1) { echo "checked"; } ?> value="1" id="ticketBillableSwitch">
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<label class="custom-control-label" for="ticketBillableSwitch">Default to Billable <small class="text-secondary">(This will check the billable box on all new tickets)</small></label>
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</div>
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</div>
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<?php } ?>
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<div class="form-group">
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<div class="custom-control custom-switch">
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<input type="checkbox" class="custom-control-input" name="config_ticket_autoclose" <?php if($config_ticket_autoclose == 1){ echo "checked"; } ?> value="1" id="ticketAutoCloseSwitch">
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<label class="custom-control-label" for="ticketAutoCloseSwitch">Enable Auto close Tickets <small class="text-secondary">(If no response is received after 48 hrs, a friendly chaser email is sent. The ticket is then automatically closed after the time specified below (defaults to 72 hours). </small></label>
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</div>
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</div>
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<div class="form-group">
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<label>Number of hours to auto close ticket</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-clock"></i></span>
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</div>
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<input type="number" min="72" class="form-control" name="config_ticket_autoclose_hours" placeholder="Enter the number of hours to auto close ticket" value="<?php echo intval($config_ticket_autoclose_hours); ?>">
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</div>
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</div>
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<div class="form-group">
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<label>Email address to notify when new tickets are raised <small class="text-secondary">(Ideally a distribution list/shared mailbox)</small></label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-bell"></i></span>
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</div>
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<input type="email" class="form-control" name="config_ticket_new_ticket_notification_email" placeholder="Address to notify for new tickets, leave bank for none" value="<?php echo nullable_htmlentities($config_ticket_new_ticket_notification_email); ?>">
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</div>
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</div>
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<hr>
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<button type="submit" name="edit_ticket_settings" class="btn btn-primary text-bold"><i class="fas fa-check mr-2"></i>Save</button>
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</form>
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</div>
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</div>
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<?php
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require_once "footer.php";
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