itflow/ticket_add_modal.php

<div class="modal" id="addTicketModal" tabindex="-1">
  <div class="modal-dialog modal-lg">
    <div class="modal-content bg-dark">
      <div class="modal-header">
        <h5 class="modal-title"><i class="fa fa-fw fa-life-ring"></i> New Ticket</h5>
        <button type="button" class="close text-white" data-dismiss="modal">
          <span>&times;</span>
        </button>
      </div>
      <form action="post.php" method="post" autocomplete="off">
        <div class="modal-body bg-white">
          
          <div class="form-group">
            <label>Subject <strong class="text-danger">*</strong></label>
            <div class="input-group">
              <div class="input-group-prepend">
                <span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
              </div>
              <input type="text" class="form-control" name="subject" placeholder="Subject" required>
            </div>
          </div>


          
          <div class="form-group">
            <textarea class="form-control summernote" rows="8" name="details"></textarea>
          </div>

          <div class="form-group">
            <label>Priority <strong class="text-danger">*</strong></label>
            <div class="input-group">
              <div class="input-group-prepend">
                <span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
              </div>
              <select class="form-control select2" name="priority" required>
                <option>Low</option>
                <option>Medium</option>
                <option>High</option>
              </select>
            </div>
          </div>

          <?php if(isset($_GET['client_id'])){ ?>
            <input type="hidden" name="client" value="<?php echo $client_id; ?>">
            <div class="form-group">
            <label>Contact <strong class="text-danger">*</strong></label>
            <div class="input-group">
              <div class="input-group-prepend">
                <span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
              </div>
              <select class="form-control select2" name="contact" required>
                <option value="">- Contact -</option>
                <?php 
                
                $sql = mysqli_query($mysqli,"SELECT * FROM contacts WHERE contact_client_id = $client_id ORDER BY contact_name ASC"); 
                while($row = mysqli_fetch_array($sql)){
                  $contact_id = $row['contact_id'];
                  $contact_name = htmlentities($row['contact_name']);
                ?>
                  <option value="<?php echo $contact_id; ?>" <?php if($primary_contact == $contact_id){ echo "selected"; } ?>><?php echo "$contact_name"; ?></option>
                
                <?php
                }
                ?>
              </select>
            </div>
          </div>
          <?php }else{ ?>
          <div class="form-group">
            <label>Client <strong class="text-danger">*</strong></label>
            <div class="input-group">
              <div class="input-group-prepend">
                <span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
              </div>
              <select class="form-control select2" name="client" required>
                <option value="">- Client -</option>
                <?php 
                
                $sql = mysqli_query($mysqli,"SELECT * FROM clients WHERE company_id = $session_company_id ORDER BY client_name ASC"); 
                while($row = mysqli_fetch_array($sql)){
                  $client_id = $row['client_id'];
                  $client_name = htmlentities($row['client_name']);
                ?>
                  <option value="<?php echo $client_id; ?>"><?php echo "$client_name"; ?></option>
                
                <?php
                }
                ?>
              </select>
            </div>
          </div>
          <?php } ?>

          <?php if(isset($_GET['client_id'])){ ?>
            <div class="form-group">
              <label>Asset</label>
              <div class="input-group">
                <div class="input-group-prepend">
                  <span class="input-group-text"><i class="fa fa-fw fa-desktop"></i></span>
                </div>
                <select class="form-control select2" name="asset">
                  <option value="0">- None -</option>
                  <?php

                  $sql_assets = mysqli_query($mysqli,"SELECT * FROM assets WHERE asset_client_id = $client_id ORDER BY asset_name ASC");
                  while($row = mysqli_fetch_array($sql_assets)){
                    $asset_id_select = $row['asset_id'];
                    $asset_name_select = htmlentities($row['asset_name']);
                    ?>
                    <option <?php if(!empty($asset_id) && $asset_id == $asset_id_select){ echo "selected"; } ?> value="<?php echo $asset_id_select; ?>"><?php echo $asset_name_select; ?></option>

                  <?php
                  }
                  ?>
                </select>
              </div>
            </div>
          <?php } ?>

          <div class="form-group">
            <label>Assign to</label>
            <div class="input-group">
              <div class="input-group-prepend">
                <span class="input-group-text"><i class="fa fa-fw fa-user-check"></i></span>
              </div>
              <select class="form-control select2" name="assigned_to">
                <option value="0">Not Assigned</option>
                <?php 
                
                //$sql = mysqli_query($mysqli,"SELECT * FROM users, user_companies WHERE users.user_id = user_companies.user_id AND user_archived_at IS NULL AND user_companies.company_id = $session_company_id ORDER BY user_name ASC");
                $sql = mysqli_query($mysqli, "SELECT users.user_id, user_name FROM users
                  LEFT JOIN user_companies ON users.user_id = user_companies.user_id
                  LEFT JOIN user_settings on users.user_id = user_settings.user_id
                  WHERE user_companies.company_id = $session_company_id 
                  AND user_role > 1 AND user_archived_at IS NULL ORDER BY user_name ASC"
                );
                while($row = mysqli_fetch_array($sql)){
                  $user_id = $row['user_id'];
                  $user_name = htmlentities($row['user_name']);
                ?>
                <option <?php if($session_user_id == $user_id){ echo "selected"; } ?> value="<?php echo $user_id; ?>"><?php echo $user_name; ?></option>
                
                <?php
                }
                ?>
              </select>
            </div>
          </div>    

        </div>
        <div class="modal-footer bg-white">
          <button type="button" class="btn btn-outline-secondary" data-dismiss="modal">Cancel</button>
          <button type="submit" name="add_ticket" class="btn btn-primary"><strong><i class="fa fa-check"></i> Create</strong></button>
        </div>
      </form>
    </div>
  </div>
</div>