mirror of https://github.com/itflow-org/itflow
40 lines
1.3 KiB
PHP
40 lines
1.3 KiB
PHP
<?php
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/*
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* Client Portal
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* Functions
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*/
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/*
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* Verifies a contact has access to a particular ticket ID, and that the ticket is in the correct state (open/closed) to perform an action
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*/
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function verifyContactTicketAccess($requested_ticket_id, $expected_ticket_state)
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{
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// Access the global variables
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global $mysqli, $session_contact_id, $session_contact_primary, $session_contact_is_technical_contact, $session_client_id;
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// Setup
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if ($expected_ticket_state == "Closed") {
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// Closed tickets
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$ticket_state_snippet = "ticket_status = 5";
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} else {
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// Open (working/hold) tickets
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$ticket_state_snippet = "ticket_status != 5";
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}
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// Verify the contact has access to the provided ticket ID
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$row = mysqli_fetch_array(mysqli_query($mysqli, "SELECT * FROM tickets WHERE ticket_id = $requested_ticket_id AND $ticket_state_snippet AND ticket_client_id = $session_client_id LIMIT 1"));
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if ($row) {
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$ticket_id = $row['ticket_id'];
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if (intval($ticket_id) && ($session_contact_id == $row['ticket_contact_id'] || $session_contact_primary == 1 || $session_contact_is_technical_contact)) {
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// Client is ticket owner, primary contact, or a technical contact
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return true;
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}
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}
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// Client is NOT ticket owner or primary/tech contact
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return false;
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}
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