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Fix Broken Links in Email to Agent via Client Portal Ticket Update, update changelog
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@@ -49,7 +49,7 @@ if (isset($_POST['add_ticket'])) {
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$details = removeEmoji($details);
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$email_subject = "ITFlow - New Ticket - $client_name: $subject";
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$email_body = "Hello, <br><br>This is a notification that a new ticket has been raised in ITFlow. <br>Client: $client_name<br>Priority: $priority<br>Link: https://$config_base_url/ticket.php?ticket_id=$ticket_id <br><br><b>$subject</b><br>$details";
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$email_body = "Hello, <br><br>This is a notification that a new ticket has been raised in ITFlow. <br>Client: $client_name<br>Priority: $priority<br>Link: https://$config_base_url/agent/ticket.php?ticket_id=$ticket_id&client_id=$session_client_id <br><br><b>$subject</b><br>$details";
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// Queue Mail
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$data = [
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@@ -113,7 +113,7 @@ if (isset($_POST['add_ticket_comment'])) {
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$tech_name = sanitizeInput($tech_details['user_name']);
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$subject = "$config_app_name Ticket updated - [$config_ticket_prefix$ticket_number] $ticket_subject";
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$body = "Hello $tech_name,<br><br>A new reply has been added to the below ticket, check ITFlow for full details.<br><br>Client: $client_name<br>Ticket: $config_ticket_prefix$ticket_number<br>Subject: $ticket_subject<br><br>https://$config_base_url/ticket.php?ticket_id=$ticket_id";
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$body = "Hello $tech_name,<br><br>A new reply has been added to the below ticket, check ITFlow for full details.<br><br>Client: $client_name<br>Ticket: $config_ticket_prefix$ticket_number<br>Subject: $ticket_subject<br><br>https://$config_base_url/agent/ticket.php?ticket_id=$ticket_id&client_id=$session_client_id";
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$data = [
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[
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