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Bug fix: Log entries auditing tickets created by agents now correctly log under the client

This commit is contained in:
Marcus Hill 2023-09-03 22:09:58 +01:00
parent 0c4cded64e
commit 06c88a0c8f
2 changed files with 17 additions and 17 deletions
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4
post/contact.php
View File

@ -183,7 +183,7 @@ if (isset($_GET['anonymize_contact'])) {
// Redact audit logs // Redact audit logs
$log_sql = mysqli_query($mysqli, "SELECT * FROM logs WHERE log_client_id = $client_id"); $log_sql = mysqli_query($mysqli, "SELECT * FROM logs WHERE log_client_id = $client_id");
while($log = mysqli_fetch_array($log_sql)) { while ($log = mysqli_fetch_array($log_sql)) {
$log_id = intval($log['log_id']); $log_id = intval($log['log_id']);
$description = $log['log_description']; $description = $log['log_description'];
$description = str_ireplace($info_to_redact, "*****", $description); $description = str_ireplace($info_to_redact, "*****", $description);
@ -195,7 +195,7 @@ if (isset($_GET['anonymize_contact'])) {
// Get all tickets this contact raised // Get all tickets this contact raised
$contact_tickets_sql = mysqli_query($mysqli, "SELECT * FROM tickets WHERE ticket_client_id = $client_id AND ticket_contact_id = $contact_id"); $contact_tickets_sql = mysqli_query($mysqli, "SELECT * FROM tickets WHERE ticket_client_id = $client_id AND ticket_contact_id = $contact_id");
while($ticket = mysqli_fetch_array($contact_tickets_sql)) { while ($ticket = mysqli_fetch_array($contact_tickets_sql)) {
$ticket_id = intval($ticket['ticket_id']); $ticket_id = intval($ticket['ticket_id']);

2
post/ticket.php
View File

@ -46,7 +46,7 @@ if (isset($_POST['add_ticket'])) {
if (!empty($config_smtp_host) && $config_ticket_client_general_notifications == 1) { if (!empty($config_smtp_host) && $config_ticket_client_general_notifications == 1) {
// Get contact/ticket details // Get contact/ticket details
$sql = mysqli_query($mysqli,"SELECT contact_name, contact_email, ticket_prefix, ticket_number, ticket_subject, ticket_details FROM tickets $sql = mysqli_query($mysqli,"SELECT contact_name, contact_email, ticket_prefix, ticket_number, ticket_subject, ticket_details, ticket_client_id FROM tickets
LEFT JOIN clients ON ticket_client_id = client_id LEFT JOIN clients ON ticket_client_id = client_id
LEFT JOIN contacts ON ticket_contact_id = contact_id LEFT JOIN contacts ON ticket_contact_id = contact_id
WHERE ticket_id = $ticket_id"); WHERE ticket_id = $ticket_id");