mirror of
https://github.com/itflow-org/itflow
synced 2026-03-12 08:44:50 +00:00
Migrated Ticket Priority, Assign Agent, Assign Contact, Ticket Billable, Task edit, task_template edit to the the new AJAX Modal
This commit is contained in:
johnnyq
@@ -112,7 +112,11 @@ $sql_task_templates = mysqli_query($mysqli, "SELECT * FROM task_templates WHERE
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<i class="fas fa-fw fa-ellipsis-v"></i>
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</button>
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<div class="dropdown-menu">
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#editTaskModal<?php echo $task_id; ?>">
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<a class="dropdown-item" href="#"
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data-toggle = "ajax-modal"
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data-ajax-url = "ajax/ajax_ticket_template_task_edit.php"
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data-ajax-id = "<?php echo $task_id; ?>"
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>
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<i class="fas fa-fw fa-edit mr-2"></i>Edit
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</a>
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<div class="dropdown-divider"></div>
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@@ -125,7 +129,6 @@ $sql_task_templates = mysqli_query($mysqli, "SELECT * FROM task_templates WHERE
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</td>
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</tr>
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<?php
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require "modals/task_edit_modal.php";
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}
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?>
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</table>
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@@ -2,35 +2,25 @@
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require_once '../includes/ajax_header.php';
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$client_id = intval($_GET['id']);
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$ticket_id = intval($_GET['id']);
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$sql = mysqli_query($mysqli, "SELECT * FROM clients WHERE client_id = $client_id LIMIT 1");
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$sql = mysqli_query($mysqli, "SELECT * FROM tickets
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LEFT JOIN clients ON client_id = ticket_client_id
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WHERE ticket_id = $ticket_id
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LIMIT 1"
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);
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$row = mysqli_fetch_array($sql);
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$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
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$ticket_number = intval($row['ticket_number']);
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$ticket_assigned_to = intval($row['ticket_assigned_to']);
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$ticket_status = intval($row['ticket_status']);
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$ticket_closed_at = nullable_htmlentities($row['ticket_closed_at']);
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$client_name = nullable_htmlentities($row['client_name']);
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$client_is_lead = intval($row['client_lead']);
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$client_type = nullable_htmlentities($row['client_type']);
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$client_website = nullable_htmlentities($row['client_website']);
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$client_referral = nullable_htmlentities($row['client_referral']);
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$client_currency_code = nullable_htmlentities($row['client_currency_code']);
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$client_net_terms = intval($row['client_net_terms']);
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$client_tax_id_number = nullable_htmlentities($row['client_tax_id_number']);
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$client_abbreviation = nullable_htmlentities($row['client_abbreviation']);
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$client_rate = floatval($row['client_rate']);
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$client_notes = nullable_htmlentities($row['client_notes']);
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$client_created_at = nullable_htmlentities($row['client_created_at']);
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$client_archived_at = nullable_htmlentities($row['client_archived_at']);
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// Client Tags
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$client_tag_id_array = array();
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$sql_client_tags = mysqli_query($mysqli, "SELECT tag_id FROM client_tags WHERE client_id = $client_id");
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while ($row = mysqli_fetch_array($sql_client_tags)) {
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$client_tag_id = intval($row['tag_id']);
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$client_tag_id_array[] = $client_tag_id;
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}
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// Generate the HTML form content using output buffering.
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ob_start();
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?>
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<div class="modal-header">
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@@ -42,7 +32,7 @@ ob_start();
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<form action="post.php" method="post" autocomplete="off">
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<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
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<input type="hidden" name="ticket_status" value="<?php echo $ticket_status_id; ?>">
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<input type="hidden" name="ticket_status" value="<?php echo $ticket_status; ?>">
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<div class="modal-body bg-white">
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<div class="form-group">
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@@ -74,11 +64,16 @@ ob_start();
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</div>
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<div class="modal-footer bg-white">
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<button type="submit" name="assign_ticket" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Assign</button>
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<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
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<button type="submit" name="assign_ticket" class="btn btn-primary text-bold">
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<i class="fa fa-check mr-2"></i>Assign
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</button>
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<button type="button" class="btn btn-light" data-dismiss="modal">
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<i class="fa fa-times mr-2"></i>Cancel
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</button>
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</div>
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</form>
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<?php
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require_once "../includes/ajax_footer.php";
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59
ajax/ajax_ticket_billable.php
Normal file
59
ajax/ajax_ticket_billable.php
Normal file
@@ -0,0 +1,59 @@
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<?php
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require_once '../includes/ajax_header.php';
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$ticket_id = intval($_GET['id']);
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$sql = mysqli_query($mysqli, "SELECT * FROM tickets WHERE ticket_id = $ticket_id LIMIT 1");
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$row = mysqli_fetch_array($sql);
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$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
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$ticket_number = intval($row['ticket_number']);
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$ticket_billable = intval($row['ticket_billable']);
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// Generate the HTML form content using output buffering.
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ob_start();
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?>
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<div class="modal-header">
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<h5 class="modal-title">
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<i class="fa fa-fw fa-user mr-2"></i>
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Edit Billable Status for <strong><?php echo "$ticket_prefix$ticket_number"; ?></strong>
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</h5>
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<button type="button" class="close text-white" data-dismiss="modal">
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<span>×</span>
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</button>
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</div>
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<form action="post.php" method="post" autocomplete="off">
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<div class="modal-body bg-white">
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<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
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<div class="form-group">
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<label>Billable</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-money-bill"></i></span>
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</div>
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<select class="form-control" name="billable_status">
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<option <?php if ($ticket_billable == 1) { echo "selected"; } ?> value="1">Yes</option>
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<option <?php if ($ticket_billable == 0) { echo "selected"; } ?> value="0">No</option>
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</select>
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</div>
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</div>
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</div>
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<div class="modal-footer bg-white">
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<button type="submit" name="edit_ticket_billable_status" class="btn btn-primary text-bold">
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<i class="fa fa-check mr-2"></i>Save
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</button>
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<button type="button" class="btn btn-light" data-dismiss="modal">
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<i class="fa fa-times mr-2"></i>Cancel
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</button>
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</div>
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</form>
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<?php
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require_once "../includes/ajax_footer.php";
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101
ajax/ajax_ticket_contact.php
Normal file
101
ajax/ajax_ticket_contact.php
Normal file
@@ -0,0 +1,101 @@
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<?php
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require_once '../includes/ajax_header.php';
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$ticket_id = intval($_GET['id']);
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$sql = mysqli_query($mysqli, "SELECT * FROM tickets
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LEFT JOIN clients ON client_id = ticket_client_id
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WHERE ticket_id = $ticket_id
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LIMIT 1"
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);
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$row = mysqli_fetch_array($sql);
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$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
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$ticket_number = intval($row['ticket_number']);
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$contact_id = intval($row['ticket_contact_id']);
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$client_id = intval($row['ticket_client_id']);
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$client_name = nullable_htmlentities($row['client_name']);
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// Generate the HTML form content using output buffering.
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ob_start();
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?>
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<div class="modal-header">
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<h5 class="modal-title"><i class="fa fa-fw fa-user mr-2"></i>Changing contact: <strong><?php echo "$ticket_prefix$ticket_number"; ?></strong> - <?php echo $client_name; ?></h5>
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<button type="button" class="close text-white" data-dismiss="modal">
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<span>×</span>
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</button>
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</div>
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<form action="post.php" method="post" autocomplete="off">
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<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
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<div class="modal-body bg-white">
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<div class="form-group">
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<label>Contact</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
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</div>
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<select class="form-control select2" name="contact">
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<option value="">No One</option>
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<?php
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$sql_client_contacts_select = mysqli_query($mysqli, "SELECT contact_id, contact_name, contact_title, contact_primary, contact_technical FROM contacts WHERE contact_client_id = $client_id AND contact_archived_at IS NULL ORDER BY contact_primary DESC, contact_technical DESC, contact_name ASC");
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while ($row = mysqli_fetch_array($sql_client_contacts_select)) {
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$contact_id_select = intval($row['contact_id']);
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$contact_name_select = nullable_htmlentities($row['contact_name']);
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$contact_primary_select = intval($row['contact_primary']);
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if($contact_primary_select == 1) {
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$contact_primary_display_select = " (Primary)";
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} else {
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$contact_primary_display_select = "";
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}
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$contact_technical_select = intval($row['contact_technical']);
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if($contact_technical_select == 1) {
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$contact_technical_display_select = " (Technical)";
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} else {
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$contact_technical_display_select = "";
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}
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$contact_title_select = nullable_htmlentities($row['contact_title']);
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if(!empty($contact_title_select)) {
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$contact_title_display_select = " - $contact_title_select";
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} else {
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$contact_title_display_select = "";
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}
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?>
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<option
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value="<?php echo $contact_id_select; ?>"
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<?php if ($contact_id_select == $contact_id) { echo "selected"; } ?>
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>
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<?php echo "$contact_name_select$contact_title_display_select$contact_primary_display_select$contact_technical_display_select"; ?>
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</option>
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<?php } ?>
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</select>
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</div>
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</div>
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<?php if (!empty($config_smtp_host)) { ?>
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<div class="form-group">
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<div class="form-check">
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<input class="form-check-input" type="checkbox" name="contact_notify" value="1" id="checkNotifyContact" <?php if ($config_ticket_client_general_notifications) { echo "checked"; } ?>>
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<label class="form-check-label" for="checkNotifyContact">
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Send email notification
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</label>
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</div>
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</div>
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<?php } ?>
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</div>
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<div class="modal-footer bg-white">
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<button type="submit" name="edit_ticket_contact" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
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<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
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</div>
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</form>
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<?php
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require_once "../includes/ajax_footer.php";
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62
ajax/ajax_ticket_priority.php
Normal file
62
ajax/ajax_ticket_priority.php
Normal file
@@ -0,0 +1,62 @@
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<?php
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require_once '../includes/ajax_header.php';
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$ticket_id = intval($_GET['id']);
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$sql = mysqli_query($mysqli, "SELECT * FROM tickets
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LEFT JOIN clients ON client_id = ticket_client_id
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WHERE ticket_id = $ticket_id
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LIMIT 1"
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);
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$row = mysqli_fetch_array($sql);
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$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
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$ticket_number = intval($row['ticket_number']);
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$ticket_priority = nullable_htmlentities($row['ticket_priority']);
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$client_id = intval($row['ticket_client_id']);
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$client_name = nullable_htmlentities($row['client_name']);
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// Generate the HTML form content using output buffering.
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ob_start();
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?>
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<div class="modal-header">
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<h5 class="modal-title"><i class="fa fa-fw fa-thermometer-half mr-2"></i>Editing ticket priority: <strong><?php echo "$ticket_prefix$ticket_number"; ?></strong> - <?php echo $client_name; ?></h5>
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<button type="button" class="close text-white" data-dismiss="modal">
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<span>×</span>
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</button>
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</div>
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<form action="post.php" method="post" autocomplete="off">
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<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
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<input type="hidden" name="client_id" value="<?php echo $client_id; ?>">
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<div class="modal-body bg-white">
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<div class="form-group">
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<label>Priority</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
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</div>
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<select class="form-control select2" name="priority" required>
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<option <?php if ($ticket_priority == 'Low') { echo "selected"; } ?> >Low</option>
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<option <?php if ($ticket_priority == 'Medium') { echo "selected"; } ?> >Medium</option>
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<option <?php if ($ticket_priority == 'High') { echo "selected"; } ?> >High</option>
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</select>
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</div>
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</div>
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</div>
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<div class="modal-footer bg-white">
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<button type="submit" name="edit_ticket_priority" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
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<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
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</div>
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</form>
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<?php
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require_once "../includes/ajax_footer.php";
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70
ajax/ajax_ticket_reply_edit.php
Normal file
70
ajax/ajax_ticket_reply_edit.php
Normal file
@@ -0,0 +1,70 @@
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<?php
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require_once '../includes/ajax_header.php';
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$ticket_reply_id = intval($_GET['id']);
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$sql = mysqli_query($mysqli, "SELECT * FROM ticket_replies
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LEFT JOIN tickets ON ticket_id = ticket_reply_ticket_id
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WHERE ticket_reply_id = $ticket_reply_id
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LIMIT 1"
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);
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$row = mysqli_fetch_array($sql);
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$ticket_reply_type = nullable_htmlentities($row['ticket_reply_type']);
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$ticket_reply_time_worked = date_create($row['ticket_reply_time_worked']);
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$ticket_reply_time_worked_formatted = date_format($ticket_reply_time_worked, 'H:i:s');
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$ticket_reply = nullable_htmlentities($row['ticket_reply']);
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$client_id = intval($row['ticket_client_id']);
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// Generate the HTML form content using output buffering.
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ob_start();
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?>
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<div class="modal-header">
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<h5 class="modal-title"><i class="fa fa-fw fa-edit mr-2"></i>Editing Ticket Reply</h5>
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<button type="button" class="close text-white" data-dismiss="modal">
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<span>×</span>
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</button>
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</div>
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<form action="post.php" method="post" autocomplete="off">
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<input type="hidden" name="ticket_reply_id" value="<?php echo $ticket_reply_id; ?>">
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<input type="hidden" name="client_id" value="<?php echo $client_id; ?>">
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<div class="modal-body bg-white">
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<div class="form-group">
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<div class="btn-group btn-block btn-group-toggle" data-toggle="buttons">
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<label class="btn btn-outline-secondary <?php if ($ticket_reply_type == 'Internal') { echo "active"; } ?>">
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<input type="radio" name="ticket_reply_type" value="Internal" <?php if ($ticket_reply_type == 'Internal') { echo "checked"; } ?>>Internal Note
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</label>
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<label class="btn btn-outline-secondary <?php if ($ticket_reply_type == 'Public') { echo "active"; } ?>">
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<input type="radio" name="ticket_reply_type" value="Public" <?php if ($ticket_reply_type == 'Public') { echo "checked"; } ?>>Public Comment
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</label>
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</div>
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</div>
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<div class="form-group">
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<textarea class="form-control tinymce" name="ticket_reply"><?php echo $ticket_reply; ?></textarea>
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</div>
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<?php if (!empty($ticket_reply_time_worked)) { ?>
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<div class="col-3">
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<div class="form-group">
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<label>Time worked</label>
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<input class="form-control" name="time" type="text" placeholder="HH:MM:SS" pattern="([01]?[0-9]|2[0-3]):([0-5]?[0-9]):([0-5]?[0-9])" value="<?php echo $ticket_reply_time_worked_formatted; ?>" required>
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</div>
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</div>
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<?php } ?>
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</div>
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<div class="modal-footer bg-white">
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<button type="submit" name="edit_ticket_reply" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
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<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
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</div>
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</form>
|
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<?php
|
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require_once "../includes/ajax_footer.php";
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64
ajax/ajax_ticket_task_edit.php
Normal file
64
ajax/ajax_ticket_task_edit.php
Normal file
@@ -0,0 +1,64 @@
|
||||
<?php
|
||||
|
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require_once '../includes/ajax_header.php';
|
||||
|
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$task_id = intval($_GET['id']);
|
||||
|
||||
$sql = mysqli_query($mysqli, "SELECT * FROM tasks
|
||||
WHERE task_id = $task_id
|
||||
LIMIT 1"
|
||||
);
|
||||
|
||||
$row = mysqli_fetch_array($sql);
|
||||
$task_name = nullable_htmlentities($row['task_name']);
|
||||
$task_completion_estimate = intval($row['task_completion_estimate']);
|
||||
$task_completed_at = nullable_htmlentities($row['task_completed_at']);
|
||||
|
||||
// Generate the HTML form content using output buffering.
|
||||
ob_start();
|
||||
|
||||
?>
|
||||
|
||||
<div class="modal-header">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-tasks mr-2"></i>Editing task</h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<input type="hidden" name="task_id" value="<?php echo $task_id; ?>">
|
||||
|
||||
<div class="modal-body bg-white">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Name <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
|
||||
</div>
|
||||
<input type="text" class="form-control" name="name" placeholder="Name the task" maxlength="255" value="<?php echo $task_name; ?>" required autofocus>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label>Estimated Completion Time <span class="text-secondary">(Minutes)</span></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-clock"></i></span>
|
||||
</div>
|
||||
<input type="number" class="form-control" name="completion_estimate" placeholder="Estimated time to complete task in mins" value="<?php echo $task_completion_estimate; ?>">
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="modal-footer bg-white">
|
||||
<button type="submit" name="edit_ticket_task" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
|
||||
</form>
|
||||
|
||||
<?php
|
||||
|
||||
require_once "../includes/ajax_footer.php";
|
||||
62
ajax/ajax_ticket_template_task_edit.php
Normal file
62
ajax/ajax_ticket_template_task_edit.php
Normal file
@@ -0,0 +1,62 @@
|
||||
<?php
|
||||
|
||||
require_once '../includes/ajax_header.php';
|
||||
|
||||
$task_template_id = intval($_GET['id']);
|
||||
|
||||
$sql = mysqli_query($mysqli, "SELECT * FROM task_templates WHERE task_template_id = $task_template_id LIMIT 1");
|
||||
|
||||
$row = mysqli_fetch_array($sql);
|
||||
$task_template_name = nullable_htmlentities($row['task_template_name']);
|
||||
$task_template_order = intval($row['task_template_order']);
|
||||
$task_template_completion_estimate = intval($row['task_template_completion_estimate']);
|
||||
$task_template_description = nullable_htmlentities($row['task_template_description']);
|
||||
|
||||
// Generate the HTML form content using output buffering.
|
||||
ob_start();
|
||||
|
||||
?>
|
||||
|
||||
<div class="modal-header">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-tasks mr-2"></i>Editing task</h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<input type="hidden" name="task_template_id" value="<?php echo $task_template_id; ?>">
|
||||
|
||||
<div class="modal-body bg-white">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Name <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
|
||||
</div>
|
||||
<input type="text" class="form-control" name="name" placeholder="Name the task" maxlength="255" value="<?php echo $task_template_name; ?>" required autofocus>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label>Estimated Completion Time <span class="text-secondary">(Minutes)</span></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-clock"></i></span>
|
||||
</div>
|
||||
<input type="number" class="form-control" name="completion_estimate" placeholder="Estimated time to complete task in mins" value="<?php echo $task_template_completion_estimate; ?>">
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="modal-footer bg-white">
|
||||
<button type="submit" name="edit_ticket_template_task" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
|
||||
</form>
|
||||
|
||||
<?php
|
||||
|
||||
require_once "../includes/ajax_footer.php";
|
||||
@@ -277,13 +277,25 @@ $total_tickets_closed = intval($row['total_tickets_closed']);
|
||||
|
||||
<!-- Ticket Contact -->
|
||||
<td>
|
||||
<a href="#" data-toggle="modal" data-target="#editTicketContactModal<?php echo $ticket_id; ?>"><?php echo $contact_display; ?></a>
|
||||
<a href="#"
|
||||
<?php if (empty($ticket_closed_at)) { ?>
|
||||
data-toggle = "ajax-modal"
|
||||
data-ajax-url = "ajax/ajax_ticket_contact.php"
|
||||
data-ajax-id = "<?php echo $ticket_id; ?>"
|
||||
<?php } ?>
|
||||
>
|
||||
<?php echo $contact_display; ?>
|
||||
</a>
|
||||
</td>
|
||||
|
||||
<!-- Ticket Billable (if accounting perms & enabled) -->
|
||||
<?php if ($config_module_enable_accounting && lookupUserPermission("module_sales") >= 2) { ?>
|
||||
<td class="text-center">
|
||||
<a href="#" data-toggle="modal" data-target="#editTicketBillableModal<?php echo $ticket_id; ?>">
|
||||
<a href="#"
|
||||
data-toggle = "ajax-modal"
|
||||
data-ajax-url = "ajax/ajax_ticket_billable.php"
|
||||
data-ajax-id = "<?php echo $ticket_id; ?>"
|
||||
>
|
||||
<?php
|
||||
if ($ticket_billable == 1) {
|
||||
echo "<span class='badge badge-pill badge-success p-2'>Yes</span>";
|
||||
@@ -291,12 +303,21 @@ $total_tickets_closed = intval($row['total_tickets_closed']);
|
||||
echo "<span class='badge badge-pill badge-secondary p-2'>No</span>";
|
||||
}
|
||||
?>
|
||||
</a>
|
||||
</td>
|
||||
<?php } ?>
|
||||
|
||||
<!-- Ticket Priority -->
|
||||
<td>
|
||||
<a href="#" data-toggle="modal" data-target="#editTicketPriorityModal<?php echo $ticket_id; ?>"><?php echo $ticket_priority_display; ?></a>
|
||||
<a href="#"
|
||||
<?php if (lookupUserPermission("module_support") >= 2 && empty($ticket_closed_at)) { ?>
|
||||
data-toggle = "ajax-modal"
|
||||
data-ajax-url = "ajax/ajax_ticket_priority.php"
|
||||
data-ajax-id = "<?php echo $ticket_id; ?>"
|
||||
<?php } ?>
|
||||
>
|
||||
<?php echo $ticket_priority_display; ?>
|
||||
</a>
|
||||
</td>
|
||||
|
||||
<!-- Ticket Status -->
|
||||
@@ -306,7 +327,15 @@ $total_tickets_closed = intval($row['total_tickets_closed']);
|
||||
|
||||
<!-- Ticket Assigned agent -->
|
||||
<td>
|
||||
<a href="#" data-toggle="modal" data-target="#assignTicketModal<?php echo $ticket_id; ?>"><?php echo $ticket_assigned_to_display; ?></a>
|
||||
<a href="#"
|
||||
<?php if (lookupUserPermission("module_support") >= 2 && empty($ticket_closed_at)) { ?>
|
||||
data-toggle = "ajax-modal"
|
||||
data-ajax-url = "ajax/ajax_ticket_assign.php"
|
||||
data-ajax-id = "<?php echo $ticket_id; ?>"
|
||||
<?php } ?>
|
||||
>
|
||||
<?php echo $ticket_assigned_to_display; ?>
|
||||
</a>
|
||||
</td>
|
||||
|
||||
<!-- Ticket Last Response -->
|
||||
@@ -325,20 +354,6 @@ $total_tickets_closed = intval($row['total_tickets_closed']);
|
||||
</tr>
|
||||
|
||||
<?php
|
||||
// Edit actions, for open tickets
|
||||
if (empty($ticket_closed_at)) {
|
||||
|
||||
require "modals/ticket_assign_modal.php";
|
||||
|
||||
require "modals/ticket_edit_priority_modal.php";
|
||||
|
||||
require "modals/ticket_edit_contact_modal.php";
|
||||
|
||||
if ($config_module_enable_accounting) {
|
||||
require "modals/ticket_edit_billable_modal.php";
|
||||
}
|
||||
|
||||
}
|
||||
|
||||
}
|
||||
|
||||
@@ -353,8 +368,5 @@ $total_tickets_closed = intval($row['total_tickets_closed']);
|
||||
|
||||
<?php
|
||||
require_once "modals/ticket_add_modal.php";
|
||||
|
||||
require_once "modals/client_ticket_export_modal.php";
|
||||
|
||||
require_once "includes/footer.php";
|
||||
|
||||
|
||||
@@ -1,48 +0,0 @@
|
||||
<div class="modal" id="editTaskModal<?php echo $task_id; ?>" tabindex="-1">
|
||||
<div class="modal-dialog">
|
||||
<div class="modal-content bg-dark">
|
||||
<div class="modal-header">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-tasks mr-2"></i>Editing task</h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<input type="hidden" name="task_id" value="<?php echo $task_id; ?>">
|
||||
<!-- Check to see if its a ticket template task or ticket task by checking to see if ticket_id is set -->
|
||||
<input type="hidden" name="is_ticket" value="<?php if ($ticket_id) { echo 1; } else { echo 0; } ?>">
|
||||
|
||||
<div class="modal-body bg-white">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Name <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
|
||||
</div>
|
||||
<input type="text" class="form-control" name="name" placeholder="Name the task" maxlength="255" value="<?php echo $task_name; ?>" required autofocus>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label>Estimated Completion Time <span class="text-secondary">(Minutes)</span></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-clock"></i></span>
|
||||
</div>
|
||||
<input type="number" class="form-control" name="completion_estimate" placeholder="Estimated time to complete task in mins" value="<?php echo $task_completion_estimate; ?>">
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="modal-footer bg-white">
|
||||
<button type="submit" name="edit_task" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
|
||||
</form>
|
||||
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
@@ -1,52 +0,0 @@
|
||||
<div class="modal" id="assignTicketModal<?php echo $ticket_id; ?>" tabindex="-1">
|
||||
<div class="modal-dialog">
|
||||
<div class="modal-content bg-dark">
|
||||
<div class="modal-header">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-user-check mr-2"></i>Assigning Ticket: <strong><?php echo "$ticket_prefix$ticket_number"; ?></strong> - <?php echo $client_name; ?></h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
|
||||
<input type="hidden" name="ticket_status" value="<?php echo $ticket_status_id; ?>">
|
||||
<div class="modal-body bg-white">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Assign to</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-user-check"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="assigned_to">
|
||||
<option value="0">Not Assigned</option>
|
||||
<?php
|
||||
$sql_users_select = mysqli_query($mysqli, "SELECT users.user_id, user_name FROM users
|
||||
LEFT JOIN user_settings on users.user_id = user_settings.user_id
|
||||
WHERE user_type = 1
|
||||
AND user_archived_at IS NULL
|
||||
ORDER BY user_name DESC"
|
||||
);
|
||||
while ($row = mysqli_fetch_array($sql_users_select)) {
|
||||
$user_id_select = intval($row['user_id']);
|
||||
$user_name_select = nullable_htmlentities($row['user_name']);
|
||||
|
||||
?>
|
||||
<option value="<?php echo $user_id_select; ?>" <?php if ($user_id_select == $ticket_assigned_to) { echo "selected"; } ?>><?php echo $user_name_select; ?></option>
|
||||
<?php } ?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="modal-footer bg-white">
|
||||
<button type="submit" name="assign_ticket" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Assign</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
|
||||
</form>
|
||||
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
@@ -1,40 +0,0 @@
|
||||
<div class="modal" id="editTicketBillableModal<?php echo $ticket_id; ?>" tabindex="-1">
|
||||
<div class="modal-dialog">
|
||||
<div class="modal-content bg-dark">
|
||||
<div class="modal-header">
|
||||
<h5 class="modal-title">
|
||||
<i class="fa fa-fw fa-user mr-2"></i>
|
||||
Edit Billable Status for <strong><?php echo "$ticket_prefix$ticket_number"; ?></strong>
|
||||
</h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<div class="modal-body bg-white">
|
||||
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
|
||||
<div class="form-group">
|
||||
<label>Billable</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-money-bill"></i></span>
|
||||
</div>
|
||||
<select class="form-control" name="billable_status">
|
||||
<option <?php if ($ticket_billable == 1) { echo "selected"; } ?> value="1">Yes</option>
|
||||
<option <?php if ($ticket_billable == 0) { echo "selected"; } ?> value="0">No</option>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="modal-footer bg-white">
|
||||
<button type="submit" name="edit_ticket_billable_status" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
|
||||
</form>
|
||||
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
@@ -1,41 +0,0 @@
|
||||
<div class="modal" id="editTicketPriorityModal<?php echo $ticket_id; ?>" tabindex="-1">
|
||||
<div class="modal-dialog">
|
||||
<div class="modal-content bg-dark">
|
||||
<div class="modal-header">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-thermometer-half mr-2"></i>Editing ticket priority: <strong><?php echo "$ticket_prefix$ticket_number"; ?></strong> - <?php echo $client_name; ?></h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
|
||||
<input type="hidden" name="client_id" value="<?php echo $client_id; ?>">
|
||||
|
||||
<div class="modal-body bg-white">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Priority</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="priority" required>
|
||||
<option <?php if ($ticket_priority == 'Low') { echo "selected"; } ?> >Low</option>
|
||||
<option <?php if ($ticket_priority == 'Medium') { echo "selected"; } ?> >Medium</option>
|
||||
<option <?php if ($ticket_priority == 'High') { echo "selected"; } ?> >High</option>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="modal-footer bg-white">
|
||||
<button type="submit" name="edit_ticket_priority" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
|
||||
</form>
|
||||
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
@@ -25,7 +25,7 @@
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<textarea class="form-control tinymce" name="ticket_reply"><?php echo nullable_htmlentities($ticket_reply); ?></textarea>
|
||||
<textarea class="form-control" name="ticket_reply"><?php echo nullable_htmlentities($ticket_reply); ?></textarea>
|
||||
</div>
|
||||
|
||||
<?php if (!empty($ticket_reply_time_worked)) { ?>
|
||||
|
||||
@@ -30,7 +30,7 @@ if (isset($_POST['add_task'])) {
|
||||
header("Location: " . $_SERVER["HTTP_REFERER"]);
|
||||
}
|
||||
|
||||
if (isset($_POST['edit_task'])) {
|
||||
if (isset($_POST['edit_ticket_task'])) {
|
||||
|
||||
enforceUserPermission('module_support', 2);
|
||||
|
||||
@@ -38,18 +38,12 @@ if (isset($_POST['edit_task'])) {
|
||||
$task_name = sanitizeInput($_POST['name']);
|
||||
$task_order = intval($_POST['order']);
|
||||
$task_completion_estimate = intval($_POST['completion_estimate']);
|
||||
$is_ticket = intval($_POST['is_ticket']);
|
||||
|
||||
if($is_ticket == 1) {
|
||||
// Get Client ID
|
||||
$sql = mysqli_query($mysqli, "SELECT * FROM tasks LEFT JOIN tickets ON ticket_id = task_ticket_id WHERE task_id = $task_id");
|
||||
$row = mysqli_fetch_array($sql);
|
||||
$client_id = intval($row['ticket_client_id']);
|
||||
mysqli_query($mysqli, "UPDATE tasks SET task_name = '$task_name', task_order = $task_order, task_completion_estimate = $task_completion_estimate WHERE task_id = $task_id");
|
||||
} else {
|
||||
$client_id = 0;
|
||||
mysqli_query($mysqli, "UPDATE task_templates SET task_template_name = '$task_name', task_template_order = $task_order, task_template_completion_estimate = $task_completion_estimate WHERE task_template_id = $task_id");
|
||||
}
|
||||
// Get Client ID
|
||||
$sql = mysqli_query($mysqli, "SELECT * FROM tasks LEFT JOIN tickets ON ticket_id = task_ticket_id WHERE task_id = $task_id");
|
||||
$row = mysqli_fetch_array($sql);
|
||||
$client_id = intval($row['ticket_client_id']);
|
||||
mysqli_query($mysqli, "UPDATE tasks SET task_name = '$task_name', task_order = $task_order, task_completion_estimate = $task_completion_estimate WHERE task_id = $task_id");
|
||||
|
||||
// Logging
|
||||
logAction("Task", "Edit", "$session_name edited task $task_name", $client_id, $task_id);
|
||||
@@ -59,6 +53,25 @@ if (isset($_POST['edit_task'])) {
|
||||
header("Location: " . $_SERVER["HTTP_REFERER"]);
|
||||
}
|
||||
|
||||
if (isset($_POST['edit_ticket_template_task'])) {
|
||||
|
||||
enforceUserPermission('module_support', 2);
|
||||
|
||||
$task_template_id = intval($_POST['task_template_id']);
|
||||
$task_name = sanitizeInput($_POST['name']);
|
||||
$task_order = intval($_POST['order']);
|
||||
$task_completion_estimate = intval($_POST['completion_estimate']);
|
||||
|
||||
mysqli_query($mysqli, "UPDATE task_templates SET task_template_name = '$task_name', task_template_order = $task_order, task_template_completion_estimate = $task_completion_estimate WHERE task_template_id = $task_template_id");
|
||||
|
||||
// Logging
|
||||
logAction("Task", "Edit", "$session_name edited task $task_name", 0, $task_template_id);
|
||||
|
||||
$_SESSION['alert_message'] = "Task <strong>$task_name</strong> edited";
|
||||
|
||||
header("Location: " . $_SERVER["HTTP_REFERER"]);
|
||||
}
|
||||
|
||||
|
||||
if (isset($_GET['delete_task'])) {
|
||||
|
||||
|
||||
@@ -293,7 +293,7 @@ if (isset($_POST['edit_ticket_contact'])) {
|
||||
|
||||
$ticket_id = intval($_POST['ticket_id']);
|
||||
$contact_id = intval($_POST['contact']);
|
||||
$notify = intval($_POST['contact_notify']);
|
||||
$notify = intval($_POST['contact_notify']) ?? 0;
|
||||
|
||||
// Get Original contact, and ticket details
|
||||
$sql = mysqli_query($mysqli, "SELECT
|
||||
|
||||
63
ticket.php
63
ticket.php
@@ -430,7 +430,11 @@ if (isset($_GET['ticket_id'])) {
|
||||
</a>
|
||||
<?php if (empty($ticket_closed_at)) { ?>
|
||||
<div class="dropdown-divider"></div>
|
||||
<a class="dropdown-item" href="#" data-toggle="modal" data-target="#editTicketContactModal<?php echo $ticket_id; ?>">
|
||||
<a class="dropdown-item"
|
||||
data-toggle = "ajax-modal"
|
||||
data-ajax-url = "ajax/ajax_ticket_contact.php"
|
||||
data-ajax-id = "<?php echo $ticket_id; ?>"
|
||||
>
|
||||
<i class="fa fa-fw fa-user mr-2"></i>Add Contact
|
||||
</a>
|
||||
<a class="dropdown-item" href="#" data-toggle="modal" data-target="#editTicketAssetModal<?php echo $ticket_id; ?>">
|
||||
@@ -500,7 +504,10 @@ if (isset($_GET['ticket_id'])) {
|
||||
<?php } ?>
|
||||
<?php } else { ?>
|
||||
<div class="mt-1">
|
||||
<a href="#" data-toggle="modal" data-target="#assignTicketModal<?php echo $ticket_id; ?>">
|
||||
<a href="#"
|
||||
data-toggle = "ajax-modal"
|
||||
data-ajax-url = "ajax/ajax_ticket_assign.php"
|
||||
data-ajax-id = "<?php echo $ticket_id; ?>">
|
||||
<i class="fas fa-fw fa-user mr-2 text-secondary"></i><?php echo $ticket_assigned_to_display; ?>
|
||||
</a>
|
||||
</div>
|
||||
@@ -510,7 +517,16 @@ if (isset($_GET['ticket_id'])) {
|
||||
|
||||
<div class="col-sm-4">
|
||||
<div>
|
||||
<i class="fa fa-fw fa-thermometer-half text-secondary mr-2"></i><a href="#" data-toggle="modal" data-target="#editTicketPriorityModal<?php echo $ticket_id; ?>"><?php echo $ticket_priority_display; ?></a>
|
||||
<i class="fa fa-fw fa-thermometer-half text-secondary mr-2"></i>
|
||||
<a href="#"
|
||||
<?php if (lookupUserPermission("module_support") >= 2 && empty($ticket_closed_at)) { ?>
|
||||
data-toggle = "ajax-modal"
|
||||
data-ajax-url = "ajax/ajax_ticket_priority.php"
|
||||
data-ajax-id = "<?php echo $ticket_id; ?>"
|
||||
<?php } ?>
|
||||
>
|
||||
<?php echo $ticket_priority_display; ?>
|
||||
</a>
|
||||
</div>
|
||||
<?php
|
||||
// Ticket scheduling
|
||||
@@ -529,7 +545,11 @@ if (isset($_GET['ticket_id'])) {
|
||||
<?php } elseif (lookupUserPermission("module_sales") >= 1) { ?>
|
||||
<div class="mt-1">
|
||||
<i class="fa fa-fw fa-dollar-sign text-secondary mr-2"></i>Ticket is
|
||||
<a href="#" data-toggle="modal" data-target="#editTicketBillableModal<?php echo $ticket_id; ?>">
|
||||
<a href="#"
|
||||
data-toggle = "ajax-modal"
|
||||
data-ajax-url = "ajax/ajax_ticket_billable.php"
|
||||
data-ajax-id = "<?php echo $ticket_id; ?>"
|
||||
>
|
||||
<?php
|
||||
if ($ticket_billable == 1) {
|
||||
echo "<span class='text-bold text-dark'>Billable</span>";
|
||||
@@ -775,7 +795,12 @@ if (isset($_GET['ticket_id'])) {
|
||||
<i class="fas fa-fw fa-ellipsis-v"></i>
|
||||
</button>
|
||||
<div class="dropdown-menu">
|
||||
<a class="dropdown-item" href="#" data-toggle="modal" data-target="#replyEditTicketModal<?php echo $ticket_reply_id; ?>">
|
||||
<a class="dropdown-item"
|
||||
data-toggle = "ajax-modal"
|
||||
data-modal-size = "lg"
|
||||
data-ajax-url = "ajax/ajax_ticket_reply_edit.php"
|
||||
data-ajax-id = "<?php echo $ticket_reply_id; ?>"
|
||||
>
|
||||
<i class="fas fa-fw fa-edit text-secondary mr-2"></i>Edit
|
||||
</a>
|
||||
<div class="dropdown-divider"></div>
|
||||
@@ -810,13 +835,10 @@ if (isset($_GET['ticket_id'])) {
|
||||
?>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<!-- End ticket reply card -->
|
||||
|
||||
|
||||
<?php
|
||||
|
||||
require "modals/ticket_reply_edit_modal.php";
|
||||
}
|
||||
|
||||
?>
|
||||
@@ -890,7 +912,15 @@ if (isset($_GET['ticket_id'])) {
|
||||
<div class="card card-body mb-3">
|
||||
<h5 class="text-secondary">Contact</h5>
|
||||
<div>
|
||||
<i class="fa fa-fw fa-user text-secondary mr-2"></i><a href="#" data-toggle="modal" data-target="#editTicketContactModal<?php echo $ticket_id; ?>"><i>No One</i>
|
||||
<i class="fa fa-fw fa-user text-secondary mr-2"></i>
|
||||
<a href="#"
|
||||
<?php if (lookupUserPermission("module_support") >= 2 && empty($ticket_closed_at)) { ?>
|
||||
data-toggle = "ajax-modal"
|
||||
data-ajax-url = "ajax/ajax_ticket_contact.php"
|
||||
data-ajax-id = "<?php echo $ticket_id; ?>"
|
||||
<?php } ?>
|
||||
>
|
||||
<i>No One</i>
|
||||
</a>
|
||||
</div>
|
||||
</div>
|
||||
@@ -951,7 +981,11 @@ if (isset($_GET['ticket_id'])) {
|
||||
<i class="fas fa-fw fa-ellipsis-v"></i>
|
||||
</button>
|
||||
<div class="dropdown-menu">
|
||||
<a class="dropdown-item" href="#" data-toggle="modal" data-target="#editTaskModal<?php echo $task_id; ?>">
|
||||
<a class="dropdown-item" href="#"
|
||||
data-toggle = "ajax-modal"
|
||||
data-ajax-url = "ajax/ajax_ticket_task_edit.php"
|
||||
data-ajax-id = "<?php echo $task_id; ?>"
|
||||
>
|
||||
<i class="fas fa-fw fa-edit mr-2"></i>Edit
|
||||
</a>
|
||||
<?php if ($task_completed_at) { ?>
|
||||
@@ -970,9 +1004,8 @@ if (isset($_GET['ticket_id'])) {
|
||||
</td>
|
||||
</tr>
|
||||
<?php
|
||||
|
||||
require "modals/task_edit_modal.php";
|
||||
} ?>
|
||||
}
|
||||
?>
|
||||
</table>
|
||||
</div>
|
||||
<?php } ?>
|
||||
@@ -1166,19 +1199,15 @@ if (isset($_GET['ticket_id'])) {
|
||||
<?php
|
||||
if (lookupUserPermission("module_support") >= 2 && empty($ticket_closed_at)) {
|
||||
require_once "modals/ticket_edit_modal.php";
|
||||
require_once "modals/ticket_assign_modal.php";
|
||||
require_once "modals/ticket_edit_contact_modal.php";
|
||||
require_once "modals/ticket_edit_asset_modal.php";
|
||||
require_once "modals/ticket_edit_vendor_modal.php";
|
||||
require_once "modals/ticket_add_watcher_modal.php";
|
||||
require_once "modals/ticket_edit_priority_modal.php";
|
||||
require_once "modals/ticket_change_client_modal.php";
|
||||
require_once "modals/ticket_edit_schedule_modal.php";
|
||||
require_once "modals/ticket_merge_modal.php";
|
||||
}
|
||||
|
||||
if (lookupUserPermission("module_support") >= 2 && lookupUserPermission("module_sales") >= 2 && $config_module_enable_accounting) {
|
||||
require_once "modals/ticket_edit_billable_modal.php";
|
||||
require_once "modals/ticket_invoice_add_modal.php";
|
||||
}
|
||||
}
|
||||
|
||||
@@ -173,7 +173,13 @@
|
||||
|
||||
|
||||
<div class="mt-1">
|
||||
<a href="#" data-toggle="modal" data-target="#editTicketPriorityModal<?php echo $ticket_id; ?>">
|
||||
<a href="#"
|
||||
<?php if (empty($ticket_closed_at)) { ?>
|
||||
data-toggle = "ajax-modal"
|
||||
data-ajax-url = "ajax/ajax_ticket_priority.php"
|
||||
data-ajax-id = "<?php echo $ticket_id; ?>"
|
||||
<?php } ?>
|
||||
>
|
||||
<span class='badge badge-<?php echo $ticket_priority_color; ?>'>
|
||||
<?php echo $ticket_priority; ?>
|
||||
</span>
|
||||
@@ -223,7 +229,11 @@
|
||||
<!-- Ticket Billable (if accounting enabled -->
|
||||
<?php if ($config_module_enable_accounting && lookupUserPermission("module_sales") >= 2) { ?>
|
||||
<td class="text-center">
|
||||
<a href="#" data-toggle="modal" data-target="#editTicketBillableModal<?php echo $ticket_id; ?>">
|
||||
<a href="#"
|
||||
data-toggle = "ajax-modal"
|
||||
data-ajax-url = "ajax/ajax_ticket_billable.php"
|
||||
data-ajax-id = "<?php echo $ticket_id; ?>"
|
||||
>
|
||||
<?php
|
||||
if ($ticket_billable == 1) {
|
||||
echo "<span class='badge badge-pill badge-success p-2'>Yes</span>";
|
||||
@@ -231,6 +241,7 @@
|
||||
echo "<span class='badge badge-pill badge-secondary p-2'>No</span>";
|
||||
}
|
||||
?>
|
||||
</a>
|
||||
</td>
|
||||
<?php } ?>
|
||||
|
||||
@@ -242,25 +253,21 @@
|
||||
|
||||
<!-- Ticket Assigned agent -->
|
||||
<td>
|
||||
<a href="#" data-toggle="modal" data-target="#assignTicketModal<?php echo $ticket_id; ?>"><?php echo $ticket_assigned_to_display; ?></a>
|
||||
<a href="#"
|
||||
<?php if (lookupUserPermission("module_support") >= 2 && empty($ticket_closed_at)) { ?>
|
||||
data-toggle = "ajax-modal"
|
||||
data-ajax-url = "ajax/ajax_ticket_assign.php"
|
||||
data-ajax-id = "<?php echo $ticket_id; ?>"
|
||||
<?php } ?>
|
||||
>
|
||||
<?php echo $ticket_assigned_to_display; ?>
|
||||
</a>
|
||||
</td>
|
||||
|
||||
|
||||
|
||||
</tr>
|
||||
|
||||
<?php
|
||||
// Edit actions, for open tickets
|
||||
if (empty($ticket_closed_at)) {
|
||||
|
||||
require_once "modals/ticket_assign_modal.php";
|
||||
|
||||
require_once "modals/ticket_edit_priority_modal.php";
|
||||
|
||||
if ($config_module_enable_accounting) {
|
||||
require_once "modals/ticket_edit_billable_modal.php";
|
||||
}
|
||||
}
|
||||
|
||||
}
|
||||
|
||||
?>
|
||||
|
||||
@@ -216,7 +216,11 @@
|
||||
<!-- Ticket Billable (if accounting enabled -->
|
||||
<?php if ($config_module_enable_accounting && lookupUserPermission("module_sales") >= 2) { ?>
|
||||
<td class="text-center">
|
||||
<a href="#" data-toggle="modal" data-target="#editTicketBillableModal<?php echo $ticket_id; ?>">
|
||||
<a href="#"
|
||||
data-toggle = "ajax-modal"
|
||||
data-ajax-url = "ajax/ajax_ticket_billable.php"
|
||||
data-ajax-id = "<?php echo $ticket_id; ?>"
|
||||
>
|
||||
<?php
|
||||
if ($ticket_billable == 1) {
|
||||
echo "<span class='badge badge-pill badge-success p-2'>Yes</span>";
|
||||
@@ -224,12 +228,23 @@
|
||||
echo "<span class='badge badge-pill badge-secondary p-2'>No</span>";
|
||||
}
|
||||
?>
|
||||
</a>
|
||||
</td>
|
||||
<?php } ?>
|
||||
|
||||
<!-- Ticket Priority -->
|
||||
<td>
|
||||
<a href="#" data-toggle="modal" data-target="#editTicketPriorityModal<?php echo $ticket_id; ?>"><span class='p-2 badge badge-pill badge-<?php echo $ticket_priority_color; ?>'><?php echo $ticket_priority; ?></span></a>
|
||||
<a href="#"
|
||||
<?php if (lookupUserPermission("module_support") >= 2 && empty($ticket_closed_at)) { ?>
|
||||
data-toggle = "ajax-modal"
|
||||
data-ajax-url = "ajax/ajax_ticket_priority.php"
|
||||
data-ajax-id = "<?php echo $ticket_id; ?>"
|
||||
<?php } ?>
|
||||
>
|
||||
<span class='p-2 badge badge-pill badge-<?php echo $ticket_priority_color; ?>'>
|
||||
<?php echo $ticket_priority; ?>
|
||||
</span>
|
||||
</a>
|
||||
</td>
|
||||
|
||||
<!-- Ticket Status -->
|
||||
@@ -240,7 +255,15 @@
|
||||
|
||||
<!-- Ticket Assigned agent -->
|
||||
<td>
|
||||
<a href="#" data-toggle="modal" data-target="#assignTicketModal<?php echo $ticket_id; ?>"><?php echo $ticket_assigned_to_display; ?></a>
|
||||
<a href="#"
|
||||
<?php if (lookupUserPermission("module_support") >= 2 && empty($ticket_closed_at)) { ?>
|
||||
data-toggle = "ajax-modal"
|
||||
data-ajax-url = "ajax/ajax_ticket_assign.php"
|
||||
data-ajax-id = "<?php echo $ticket_id; ?>"
|
||||
<?php } ?>
|
||||
>
|
||||
<?php echo $ticket_assigned_to_display; ?>
|
||||
</a>
|
||||
</td>
|
||||
|
||||
<!-- Ticket Last Response -->
|
||||
@@ -259,19 +282,8 @@
|
||||
</tr>
|
||||
|
||||
<?php
|
||||
// Edit actions, for open tickets
|
||||
if (empty($ticket_closed_at)) {
|
||||
|
||||
require_once "modals/ticket_assign_modal.php";
|
||||
|
||||
require_once "modals/ticket_edit_priority_modal.php";
|
||||
|
||||
if ($config_module_enable_accounting) {
|
||||
require_once "modals/ticket_edit_billable_modal.php";
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
|
||||
?>
|
||||
|
||||
</tbody>
|
||||
|
||||
Reference in New Issue
Block a user