AS1024/itflow
1
0
Fork 0
mirror of https://github.com/itflow-org/itflow synced 2026-02-28 02:44:53 +00:00
Code Issues Packages Projects Releases Wiki Activity

Added the ability to assign or unassign tickets

Browse Source
This commit is contained in:
johnnyq
2021-08-20 22:12:29 -04:00
parent ce25dbf146
commit 131e04915b
6 changed files with 80 additions and 16 deletions
Download Patch File Download Diff File Expand all files Collapse all files

6
post.php
View File

@@ -1008,6 +1008,7 @@ if(isset($_GET['delete_event'])){
if(isset($_POST['add_ticket'])){
$client_id = intval($_POST['client']);
$assigned_to = intval($_POST['assigned_to']);
$subject = trim(strip_tags(mysqli_real_escape_string($mysqli,$_POST['subject'])));
$priority = trim(strip_tags(mysqli_real_escape_string($mysqli,$_POST['priority'])));
$details = trim(mysqli_real_escape_string($mysqli,$_POST['details']));
@@ -1017,7 +1018,7 @@ if(isset($_POST['add_ticket'])){
$new_config_ticket_next_number = $config_ticket_next_number + 1;
mysqli_query($mysqli,"UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = $session_company_id");
mysqli_query($mysqli,"INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 'Open', ticket_created_at = NOW(), ticket_created_by = $session_user_id, client_id = $client_id, company_id = $session_company_id");
mysqli_query($mysqli,"INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 'Open', ticket_created_at = NOW(), ticket_created_by = $session_user_id, ticket_assigned_to = $assigned_to, client_id = $client_id, company_id = $session_company_id");
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Create', log_description = '$subject', log_created_at = NOW(), client_id = $client_id, company_id = $session_company_id, user_id = $session_user_id");
@@ -1031,11 +1032,12 @@ if(isset($_POST['add_ticket'])){
if(isset($_POST['edit_ticket'])){
$ticket_id = intval($_POST['ticket_id']);
$assigned_to = intval($_POST['assigned_to']);
$subject = trim(strip_tags(mysqli_real_escape_string($mysqli,$_POST['subject'])));
$priority = trim(strip_tags(mysqli_real_escape_string($mysqli,$_POST['priority'])));
$details = trim(mysqli_real_escape_string($mysqli,$_POST['details']));
mysqli_query($mysqli,"UPDATE tickets SET ticket_subject = '$subject', ticket_priority = '$priority', ticket_details = '$details', ticket_updated_at = NOW() WHERE ticket_id = $ticket_id AND company_id = $session_company_id");
mysqli_query($mysqli,"UPDATE tickets SET ticket_subject = '$subject', ticket_priority = '$priority', ticket_details = '$details', ticket_updated_at = NOW(), ticket_assigned_to = $assigned_to WHERE ticket_id = $ticket_id AND company_id = $session_company_id");
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Modified', log_description = '$subject', log_created_at = NOW(), company_id = $session_company_id, user_id = $session_user_id");