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DB Stucture Update: Added Ticket History Table to keep track of ticket events such as priority changes, ticket status, assignment, task completion etc

This commit is contained in:
johnnyq 2024-11-04 12:21:47 -05:00
parent 5211ba73d5
commit 23cc47f8f5
3 changed files with 36 additions and 5 deletions
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20
database_updates.php
View File

@ -2218,10 +2218,24 @@ if (LATEST_DATABASE_VERSION > CURRENT_DATABASE_VERSION) {
mysqli_query($mysqli, "UPDATE `settings` SET `config_current_database_version` = '1.6.4'");
}
// if (CURRENT_DATABASE_VERSION == '1.6.4') {
// // Insert queries here required to update to DB version 1.6.5
if (CURRENT_DATABASE_VERSION == '1.6.4') {
mysqli_query($mysqli, "CREATE TABLE `ticket_history` (
`ticket_history_id` INT(11) NOT NULL AUTO_INCREMENT,
`ticket_history_status` VARCHAR(200) NOT NULL,
`ticket_history_description` VARCHAR(255) NOT NULL,
`ticket_history_created_at` DATETIME NOT NULL DEFAULT CURRENT_TIMESTAMP,
`ticket_history_ticket_id` INT(11) NOT NULL,
PRIMARY KEY (`ticket_history_id`)
)");
mysqli_query($mysqli, "UPDATE `settings` SET `config_current_database_version` = '1.6.5'");
}
// if (CURRENT_DATABASE_VERSION == '1.6.5') {
// // Insert queries here required to update to DB version 1.6.6
// // Then, update the database to the next sequential version
// mysqli_query($mysqli, "UPDATE `settings` SET `config_current_database_version` = '1.6.5'");
// mysqli_query($mysqli, "UPDATE `settings` SET `config_current_database_version` = '1.6.6'");
// }
} else {

2
database_version.php
View File

@ -5,4 +5,4 @@
* It is used in conjunction with database_updates.php
*/
DEFINE("LATEST_DATABASE_VERSION", "1.6.4");
DEFINE("LATEST_DATABASE_VERSION", "1.6.5");

19
db.sql
View File

@ -1793,6 +1793,23 @@ CREATE TABLE `ticket_attachments` (
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb3 COLLATE=utf8mb3_general_ci;
/*!40101 SET character_set_client = @saved_cs_client */;
--
-- Table structure for table `ticket_history`
--
DROP TABLE IF EXISTS `ticket_history`;
/*!40101 SET @saved_cs_client = @@character_set_client */;
/*!40101 SET character_set_client = utf8 */;
CREATE TABLE `ticket_history` (
`ticket_history_id` int(11) NOT NULL AUTO_INCREMENT,
`ticket_history_status` varchar(200) NOT NULL,
`ticket_history_description` varchar(255) NOT NULL,
`ticket_history_created_at` datetime NOT NULL DEFAULT current_timestamp(),
`ticket_history_ticket_id` int(11) NOT NULL,
PRIMARY KEY (`ticket_history_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_general_ci;
/*!40101 SET character_set_client = @saved_cs_client */;
--
-- Table structure for table `ticket_replies`
--
@ -2149,4 +2166,4 @@ CREATE TABLE `vendors` (
/*!40101 SET COLLATION_CONNECTION=@OLD_COLLATION_CONNECTION */;
/*!40111 SET SQL_NOTES=@OLD_SQL_NOTES */;
-- Dump completed on 2024-10-30 18:39:35
-- Dump completed on 2024-11-04 12:20:25