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Update mysql query for report_ticket_by_client.php 

Fix empty report
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ThaMunsta 2024-09-19 23:51:17 -04:00 committed by GitHub
parent 547f9282d3
commit 2898084851
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1 changed files with 3 additions and 3 deletions
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report_ticket_by_client.php
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@ -130,17 +130,17 @@ $sql_clients = mysqli_query($mysqli, "SELECT client_id, client_name FROM clients
$ticket_resolved_count = intval($row['ticket_resolved_count']);
// Breakdown tickets for each priority - Low
$sql_low_ticket_count = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS low_ticket_count FROM TICKETS WHERE YEAR(ticket_created_at) = $year AND ticket_client_id = $client_id AND ticket_priority = 'Low'");
$sql_low_ticket_count = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS low_ticket_count FROM tickets WHERE YEAR(ticket_created_at) = $year AND ticket_client_id = $client_id AND ticket_priority = 'Low'");
$row = mysqli_fetch_array($sql_low_ticket_count);
$low_ticket_count = intval($row['low_ticket_count']);
// Breakdown tickets for each priority - Low
$sql_med_ticket_count = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS med_ticket_count FROM TICKETS WHERE YEAR(ticket_created_at) = $year AND ticket_client_id = $client_id AND ticket_priority = 'Medium'");
$sql_med_ticket_count = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS med_ticket_count FROM tickets WHERE YEAR(ticket_created_at) = $year AND ticket_client_id = $client_id AND ticket_priority = 'Medium'");
$row = mysqli_fetch_array($sql_med_ticket_count);
$med_ticket_count = intval($row['med_ticket_count']);
// Breakdown tickets for each priority - Low
$sql_high_ticket_count = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS high_ticket_count FROM TICKETS WHERE YEAR(ticket_created_at) = $year AND ticket_client_id = $client_id AND ticket_priority = 'High'");
$sql_high_ticket_count = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS high_ticket_count FROM tickets WHERE YEAR(ticket_created_at) = $year AND ticket_client_id = $client_id AND ticket_priority = 'High'");
$row = mysqli_fetch_array($sql_high_ticket_count);
$high_ticket_count = intval($row['high_ticket_count']);