AS1024
/
itflow
mirror of https://github.com/itflow-org/itflow
1
0
Fork 0
Code Issues Packages Projects Releases Wiki Activity

cleanups

This commit is contained in:
o-psi 2024-02-09 22:49:12 +00:00
parent 971830ac21
commit 2bf0a2aef8
12 changed files with 1334 additions and 1225 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

12
calendar_events.php
View File

@ -41,18 +41,16 @@ while ($row = mysqli_fetch_array($sql)) {
$client_id = intval($row['event_client_id']);
require "calendar_event_edit_modal.php";
}
?>
<?php require_once "footer.php";
?>
?>
<script src='plugins/fullcalendar/main.min.js'></script>
<script>
document.addEventListener('DOMContentLoaded', function() {
var calendarEl = document.getElementById('calendar');
@ -121,7 +119,6 @@ while ($row = mysqli_fetch_array($sql)) {
$event_start = json_encode($row['ticket_created_at']);
echo "{ id: $event_id, title: $event_title, start: $event_start, color: 'orange', url: 'ticket.php?ticket_id=$event_id' },";
}
//Tickets Scheduled
@ -137,7 +134,7 @@ while ($row = mysqli_fetch_array($sql)) {
if (strtotime($row['ticket_schedule']) < time()) {
if ($row['ticket_status'] == 'Scheduled') {
$event_color = "red";
}else {
} else {
$event_color = "green";
}
} else {
@ -175,13 +172,12 @@ while ($row = mysqli_fetch_array($sql)) {
],
eventClick: function(editEvent) {
$('#editEventModal'+editEvent.event.id).modal();
$('#editEventModal' + editEvent.event.id).modal();
}
});
calendar.render();
});
</script>
<!-- Automatically set new event end date to 1 hr after start date -->
@ -210,4 +206,4 @@ while ($row = mysqli_fetch_array($sql)) {
// Update the end date field
document.getElementById("event_add_end").value = new_end;
}
</script>
</script>

12
cron_mail_queue.php
View File

@ -24,7 +24,7 @@ if ($config_enable_cron == 0) {
}
// Check Cron Key
if ( $argv[1] !== $config_cron_key ) {
if ($argv[1] !== $config_cron_key) {
exit("Cron Key invalid -- Quitting..");
}
@ -37,7 +37,7 @@ $lock_file_path = "{$temp_dir}/itflow_mail_queue_{$installation_id}.lock";
// Check for lock file to prevent concurrent script runs
if (file_exists($lock_file_path)) {
$file_age = time() - filemtime($lock_file_path);
// If file is older than 10 minutes (600 seconds), delete and continue
if ($file_age > 600) {
unlink($lock_file_path);
@ -111,7 +111,7 @@ if (mysqli_num_rows($sql_queue) > 0) {
// Update Message
mysqli_query($mysqli, "UPDATE email_queue SET email_status = 3, email_sent_at = NOW(), email_attempts = 1 WHERE email_id = $email_id");
}
}
}
}
}
@ -131,6 +131,7 @@ if (mysqli_num_rows($sql_failed_queue) > 0) {
$email_content = $row['email_content'];
$email_queued_at = $row['email_queued_at'];
$email_sent_at = $row['email_sent_at'];
$email_ics_str = $row['email_cal_str'];
// Increment the attempts
$email_attempts = intval($row['email_attempts']) + 1;
@ -155,7 +156,8 @@ if (mysqli_num_rows($sql_failed_queue) > 0) {
$email_recipient,
$email_recipient_name,
$email_subject,
$email_content
$email_content,
$email_ics_str
);
if ($mail !== true) {
@ -168,7 +170,7 @@ if (mysqli_num_rows($sql_failed_queue) > 0) {
// Update Message
mysqli_query($mysqli, "UPDATE email_queue SET email_status = 3, email_sent_at = NOW(), email_attempts = $email_attempts WHERE email_id = $email_id");
}
}
}
}
}

1473
dashboard.php
View File

File diff suppressed because it is too large Load Diff

213
functions.php
View File

File diff suppressed because one or more lines are too long

37
post/ticket.php
View File

@ -1597,18 +1597,18 @@ if (isset($_POST['edit_ticket_schedule'])) {
</div>")),
'cal_str' => $cal_str
];
}
}
$response = addToMailQueue($mysqli, $data);
$response = addToMailQueue($mysqli, $data);
// Update ticket reply
mysqli_query($mysqli, "INSERT INTO ticket_replies SET ticket_reply = 'Ticket scheduled for $schedule', ticket_reply_type = 'Internal', ticket_reply_time_worked = '00:05:00', ticket_reply_by = $session_user_id, ticket_reply_ticket_id = $ticket_id");
// Update ticket reply
mysqli_query($mysqli, "INSERT INTO ticket_replies SET ticket_reply = 'Ticket scheduled for $schedule', ticket_reply_type = 'Internal', ticket_reply_time_worked = '00:05:00', ticket_reply_by = $session_user_id, ticket_reply_ticket_id = $ticket_id");
//Logging
mysqli_query(
$mysqli,
"INSERT INTO logs SET
//Logging
mysqli_query(
$mysqli,
"INSERT INTO logs SET
log_type = 'Ticket',
log_action = 'Modify',
log_description = '$session_name modified ticket schedule',
@ -1616,18 +1616,17 @@ if (isset($_POST['edit_ticket_schedule'])) {
log_user_agent = '$session_user_agent',
log_user_id = $session_user_id,
log_entity_id = $ticket_id"
);
);
if(empty($conflicting_tickets)){
$_SESSION['alert_message'] = "Ticket scheduled for $email_datetime";
header("Location: " . $_SERVER["HTTP_REFERER"]);
} else {
$_SESSION['alert_type'] = "error";
$_SESSION['alert_message'] = "Ticket scheduled for $email_datetime. Yet there are conflicting tickets scheduled for the same time: <br>" . implode(", <br>", $conflicting_tickets);
header("Location: calendar_events.php");
}
if (empty($conflicting_tickets)) {
$_SESSION['alert_message'] = "Ticket scheduled for $email_datetime";
header("Location: " . $_SERVER["HTTP_REFERER"]);
} else {
$_SESSION['alert_type'] = "error";
$_SESSION['alert_message'] = "Ticket scheduled for $email_datetime. Yet there are conflicting tickets scheduled for the same time: <br>" . implode(", <br>", $conflicting_tickets);
header("Location: calendar_events.php");
}
exit;
exit;
}

20
scheduled_ticket_add_modal.php
View File

@ -25,26 +25,28 @@
$contact_id = intval($row['contact_id']);
$contact_name = nullable_htmlentities($row['contact_name']);
$contact_primary = intval($row['contact_primary']);
if($contact_primary == 1) {
if ($contact_primary == 1) {
$contact_primary_display = " (Primary)";
} else {
$contact_primary_display = "";
}
$contact_technical = intval($row['contact_technical']);
if($contact_technical == 1) {
if ($contact_technical == 1) {
$contact_technical_display = " (Technical)";
} else {
$contact_technical_display = "";
}
$contact_title = nullable_htmlentities($row['contact_title']);
if(!empty($contact_title)) {
if (!empty($contact_title)) {
$contact_title_display = " - $contact_title";
} else {
$contact_title_display = "";
}
?>
<option value="<?php echo $contact_id; ?>" <?php if ($contact_primary == 1) { echo "selected"; } ?>><?php echo "$contact_name$contact_title_display$contact_primary_display$contact_technical_display"; ?></option>
?>
<option value="<?php echo $contact_id; ?>" <?php if ($contact_primary == 1) {
echo "selected";
} ?>><?php echo "$contact_name$contact_title_display$contact_primary_display$contact_technical_display"; ?></option>
<?php } ?>
</select>
</div>
@ -64,7 +66,7 @@
while ($row = mysqli_fetch_array($sql)) {
$selectable_client_id = intval($row['client_id']);
$client_name = nullable_htmlentities($row['client_name']);
?>
?>
<option value="<?php echo $selectable_client_id; ?>"><?php echo $client_name; ?></option>
<?php } ?>
@ -139,7 +141,7 @@
while ($row = mysqli_fetch_array($sql_assets)) {
$asset_id_select = intval($row['asset_id']);
$asset_name_select = nullable_htmlentities($row['asset_name']);
?>
?>
<option value="<?php echo $asset_id_select; ?>"><?php echo $asset_name_select; ?></option>
<?php } ?>
@ -161,4 +163,4 @@
</form>
</div>
</div>
</div>
</div>

2
scheduled_ticket_edit_modal.php
View File

@ -100,4 +100,4 @@
</form>
</div>
</div>
</div>
</div>

120
scheduled_tickets.php
View File

@ -23,59 +23,60 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()"));
?>
<div class="card card-dark">
<div class="card-header py-2">
<h3 class="card-title mt-2"><i class="fas fa-fw fa-calendar-check mr-2"></i>Recurring Tickets</h3>
<div class='card-tools'>
<div class="float-left">
<button type="button" class="btn btn-primary" data-toggle="modal" data-target="#addScheduledTicketModal">
<i class="fas fa-plus mr-2"></i>New Recurring Ticket
</button>
</div>
<div class="card card-dark">
<div class="card-header py-2">
<h3 class="card-title mt-2"><i class="fas fa-fw fa-calendar-check mr-2"></i>Recurring Tickets</h3>
<div class='card-tools'>
<div class="float-left">
<button type="button" class="btn btn-primary" data-toggle="modal" data-target="#addScheduledTicketModal">
<i class="fas fa-plus mr-2"></i>New Recurring Ticket
</button>
</div>
</div>
</div>
<div class="card-body">
<div class="card-body">
<form autocomplete="off">
<div class="row">
<form autocomplete="off">
<div class="row">
<div class="col-md-4">
<div class="input-group mb-3 mb-md-0">
<input type="search" class="form-control" name="q" value="<?php if (isset($q)) { echo stripslashes(nullable_htmlentities($q)); } ?>" placeholder="Search Scheduled Tickets">
<div class="input-group-append">
<button class="btn btn-dark"><i class="fa fa-search"></i></button>
</div>
<div class="col-md-4">
<div class="input-group mb-3 mb-md-0">
<input type="search" class="form-control" name="q" value="<?php if (isset($q)) {
echo stripslashes(nullable_htmlentities($q));
} ?>" placeholder="Search Scheduled Tickets">
<div class="input-group-append">
<button class="btn btn-dark"><i class="fa fa-search"></i></button>
</div>
</div>
<div class="col-md-8">
<div class="dropdown float-right" id="bulkActionButton" hidden>
<button class="btn btn-secondary dropdown-toggle" type="button" data-toggle="dropdown">
<i class="fas fa-fw fa-layer-group mr-2"></i>Bulk Action (<span id="selectedCount">0</span>)
</button>
<div class="dropdown-menu">
<button class="dropdown-item text-danger text-bold"
type="submit" form="multi_actions" name="bulk_delete_scheduled_tickets">
<i class="fas fa-fw fa-trash mr-2"></i>Delete
</button>
</div>
</div>
</div>
</div>
</form>
<hr>
<div class="col-md-8">
<div class="table-responsive-sm">
<div class="dropdown float-right" id="bulkActionButton" hidden>
<button class="btn btn-secondary dropdown-toggle" type="button" data-toggle="dropdown">
<i class="fas fa-fw fa-layer-group mr-2"></i>Bulk Action (<span id="selectedCount">0</span>)
</button>
<div class="dropdown-menu">
<button class="dropdown-item text-danger text-bold" type="submit" form="multi_actions" name="bulk_delete_scheduled_tickets">
<i class="fas fa-fw fa-trash mr-2"></i>Delete
</button>
</div>
</div>
<form id="bulkActions" action="post.php" method="post">
<input type="hidden" name="csrf_token" value="<?php echo $_SESSION['csrf_token'] ?>">
</div>
</div>
</form>
<hr>
<table class="table table-striped table-borderless table-hover">
<thead class="<?php if (!$num_rows[0]) {
echo "d-none";
} ?>">
<div class="table-responsive-sm">
<form id="bulkActions" action="post.php" method="post">
<input type="hidden" name="csrf_token" value="<?php echo $_SESSION['csrf_token'] ?>">
<table class="table table-striped table-borderless table-hover">
<thead class="<?php if (!$num_rows[0]) {
echo "d-none";
} ?>">
<tr>
<td class="pr-0">
<div class="form-check">
@ -89,9 +90,9 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()"));
<th><a class="text-dark">Next Run Date</a></th>
<th class="text-center">Action</th>
</tr>
</thead>
</thead>
<tbody>
<tbody>
<?php
@ -103,7 +104,7 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()"));
$scheduled_ticket_frequency = nullable_htmlentities($row['scheduled_ticket_frequency']);
$scheduled_ticket_next_run = nullable_htmlentities($row['scheduled_ticket_next_run']);
$scheduled_ticket_client_name = nullable_htmlentities($row['client_name']);
?>
?>
<tr>
<td class="pr-0">
@ -116,8 +117,7 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()"));
</th>
<td>
<a href="#" data-toggle="modal" data-target="#editScheduledTicketModal"
onclick="populateScheduledTicketEditModal(<?php echo $scheduled_ticket_client_id, ",", $scheduled_ticket_id ?>)"> <?php echo $scheduled_ticket_subject ?>
<a href="#" data-toggle="modal" data-target="#editScheduledTicketModal" onclick="populateScheduledTicketEditModal(<?php echo $scheduled_ticket_client_id, ",", $scheduled_ticket_id ?>)"> <?php echo $scheduled_ticket_subject ?>
</a>
</td>
@ -133,8 +133,7 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()"));
<i class="fas fa-ellipsis-h"></i>
</button>
<div class="dropdown-menu">
<a class="dropdown-item" href="#" data-toggle="modal"
data-target="#editScheduledTicketModal" onclick="populateScheduledTicketEditModal(<?php echo $scheduled_ticket_client_id, ",", $scheduled_ticket_id ?>)">
<a class="dropdown-item" href="#" data-toggle="modal" data-target="#editScheduledTicketModal" onclick="populateScheduledTicketEditModal(<?php echo $scheduled_ticket_client_id, ",", $scheduled_ticket_id ?>)">
<i class="fas fa-fw fa-edit mr-2"></i>Edit
</a>
<?php
@ -152,22 +151,22 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()"));
<?php } ?>
</tbody>
</tbody>
</table>
</table>
</form>
</div>
<?php require_once 'pagination.php';
?>
</form>
</div>
</div>
<script src="js/scheduled_tickets_edit_modal.js"></script>
<script src="js/bulk_actions.js"></script>
<?php require_once 'pagination.php';
?>
</div>
</div>
<script src="js/scheduled_tickets_edit_modal.js"></script>
<script src="js/bulk_actions.js"></script>
<?php
require_once "scheduled_ticket_add_modal.php";
@ -175,4 +174,3 @@ require_once "scheduled_ticket_add_modal.php";
require_once "scheduled_ticket_edit_modal.php";
require_once "footer.php";

96
side_nav.php
View File

@ -1,7 +1,7 @@
<!-- Main Sidebar Container -->
<aside class="main-sidebar sidebar-dark-<?php echo nullable_htmlentities($config_theme); ?> d-print-none">
<div class="brand-link">
<div class="brand-link">
<h3 class="brand-text text-light mb-0"><?php echo nullable_htmlentities($session_company_name); ?></h3>
</div>
@ -14,14 +14,18 @@
<ul class="nav nav-pills nav-sidebar flex-column mt-3" data-widget="treeview" data-accordion="false">
<li class="nav-item">
<a href="dashboard.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "dashboard.php") { echo "active"; } ?>">
<a href="dashboard.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "dashboard.php") {
echo "active";
} ?>">
<i class="nav-icon fas fa-tachometer-alt"></i>
<p>Dashboard</p>
</a>
</li>
<li class="nav-item">
<a href="clients.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "clients.php") { echo "active"; } ?>">
<a href="clients.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "clients.php") {
echo "active";
} ?>">
<i class="nav-icon fas fa-user-friends"></i>
<p>Clients</p>
</a>
@ -31,7 +35,9 @@
<li class="nav-header mt-3">SUPPORT</li>
<li class="nav-item">
<a href="tickets.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "tickets.php" || basename($_SERVER["PHP_SELF"]) == "ticket.php" || basename($_SERVER["PHP_SELF"]) == "scheduled_tickets.php") { echo "active"; } ?>">
<a href="tickets.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "tickets.php" || basename($_SERVER["PHP_SELF"]) == "ticket.php" || basename($_SERVER["PHP_SELF"]) == "scheduled_tickets.php") {
echo "active";
} ?>">
<i class="nav-icon fas fa-life-ring"></i>
<p>Tickets</p>
</a>
@ -40,7 +46,9 @@
<?php } ?>
<li class="nav-item">
<a href="calendar_events.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "calendar_events.php") { echo "active"; } ?>">
<a href="calendar_events.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "calendar_events.php") {
echo "active";
} ?>">
<i class="nav-icon fas fa-calendar-alt"></i>
<p>Calendar</p>
</a>
@ -50,31 +58,41 @@
<li class="nav-header mt-3">SALES</li>
<li class="nav-item">
<a href="quotes.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "quotes.php" || basename($_SERVER["PHP_SELF"]) == "quote.php") { echo "active"; } ?>">
<a href="quotes.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "quotes.php" || basename($_SERVER["PHP_SELF"]) == "quote.php") {
echo "active";
} ?>">
<i class="nav-icon fas fa-comment-dollar"></i>
<p>Quotes</p>
</a>
</li>
<li class="nav-item">
<a href="invoices.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "invoices.php" || basename($_SERVER["PHP_SELF"]) == "invoice.php") { echo "active"; } ?>">
<a href="invoices.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "invoices.php" || basename($_SERVER["PHP_SELF"]) == "invoice.php") {
echo "active";
} ?>">
<i class="nav-icon fas fa-file-invoice"></i>
<p>Invoices</p>
</a>
</li>
<li class="nav-item">
<a href="recurring_invoices.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "recurring_invoices.php") { echo "active"; } ?>">
<a href="recurring_invoices.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "recurring_invoices.php") {
echo "active";
} ?>">
<i class="nav-icon fas fa-redo-alt"></i>
<p>Recurring Invoices</p>
</a>
</li>
<li class="nav-item">
<a href="revenues.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "revenues.php") { echo "active"; } ?>">
<a href="revenues.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "revenues.php") {
echo "active";
} ?>">
<i class="nav-icon fas fa-hand-holding-usd"></i>
<p>Revenues</p>
</a>
</li>
<li class="nav-item">
<a href="products.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "products.php") { echo "active"; } ?>">
<a href="products.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "products.php") {
echo "active";
} ?>">
<i class="nav-icon fas fa-box-open"></i>
<p>Products</p>
</a>
@ -86,60 +104,78 @@
<li class="nav-header mt-3">FINANCE</li>
<li class="nav-item">
<a href="payments.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "payments.php") { echo "active"; } ?>">
<a href="payments.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "payments.php") {
echo "active";
} ?>">
<i class="nav-icon fas fa-credit-card"></i>
<p>Payments</p>
</a>
</li>
<li class="nav-item">
<a href="vendors.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "vendors.php") { echo "active"; } ?>">
<a href="vendors.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "vendors.php") {
echo "active";
} ?>">
<i class="nav-icon fas fa-building"></i>
<p>Vendors</p>
</a>
</li>
<li class="nav-item">
<a href="expenses.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "expenses.php") { echo "active"; } ?>">
<a href="expenses.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "expenses.php") {
echo "active";
} ?>">
<i class="nav-icon fas fa-shopping-cart"></i>
<p>Expenses</p>
</a>
</li>
<li class="nav-item">
<a href="recurring_expenses.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "recurring_expenses.php") { echo "active"; } ?>">
<a href="recurring_expenses.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "recurring_expenses.php") {
echo "active";
} ?>">
<i class="nav-icon fas fa-redo-alt"></i>
<p>Recurring Expenses</p>
</a>
</li>
<li class="nav-item">
<a href="accounts.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "accounts.php") { echo "active"; } ?>">
<a href="accounts.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "accounts.php") {
echo "active";
} ?>">
<i class="nav-icon fas fa-piggy-bank"></i>
<p>Accounts</p>
</a>
</li>
<li class="nav-item">
<a href="transfers.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "transfers.php") { echo "active"; } ?>">
<a href="transfers.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "transfers.php") {
echo "active";
} ?>">
<i class="nav-icon fas fa-exchange-alt"></i>
<p>Transfers</p>
</a>
</li>
<li class="nav-item">
<a href="budget.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "budget.php") { echo "active"; } ?>">
<a href="budget.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "budget.php") {
echo "active";
} ?>">
<i class="nav-icon fas fa-balance-scale"></i>
<p>Budget</p>
</a>
</li>
<li class="nav-item">
<a href="trips.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "trips.php") { echo "active"; } ?>">
<i class="nav-icon fas fa-route"></i>
<p>Trips</p>
</a>
</li>
<a href="trips.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "trips.php") {
echo "active";
} ?>">
<i class="nav-icon fas fa-route"></i>
<p>Trips</p>
</a>
</li>
<?php } ?>
<li class="nav-header mt-3">MORE</li>
<li class="nav-item">
<a href="report_income_summary.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "report_income_summary.php") { echo "active"; } ?>">
<a href="report_income_summary.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "report_income_summary.php") {
echo "active";
} ?>">
<i class="fas fa-chart-line nav-icon"></i>
<p>Reports</p>
<i class="fas fa-angle-right nav-icon float-right"></i>
@ -148,13 +184,13 @@
<?php if ($session_user_role == 3) { ?>
<li class="nav-item">
<a href="users.php" class="nav-link">
<i class="nav-icon fas fa-cogs"></i>
<p>Administration</p>
<i class="fas fa-angle-right nav-icon float-right"></i>
</a>
</li>
<li class="nav-item">
<a href="users.php" class="nav-link">
<i class="nav-icon fas fa-cogs"></i>
<p>Administration</p>
<i class="fas fa-angle-right nav-icon float-right"></i>
</a>
</li>
<?php } ?>

153
ticket.php
View File

@ -34,8 +34,6 @@ if (isset($_GET['ticket_id'])) {
echo "<center><h1 class='text-secondary mt-5'>Nothing to see here</h1><a class='btn btn-lg btn-secondary mt-3' href='tickets.php'><i class='fa fa-fw fa-arrow-left'></i> Go Back</a></center>";
include_once "footer.php";
} else {
$row = mysqli_fetch_array($sql);
@ -193,13 +191,15 @@ if (isset($_GET['ticket_id'])) {
$warranty_check = date('m/d/Y', strtotime('-8 hours'));
if ($dt_value <= $date) {
$dt_value = "Expired on $asset_warranty_expire"; $warranty_status_color ='red';
$dt_value = "Expired on $asset_warranty_expire";
$warranty_status_color = 'red';
} else {
$warranty_status_color = 'green';
}
if ($asset_warranty_expire == "NULL") {
$dt_value = "None"; $warranty_status_color ='red';
$dt_value = "None";
$warranty_status_color = 'red';
}
// Get all ticket replies
@ -228,7 +228,7 @@ if (isset($_GET['ticket_id'])) {
AND ticket_attachment_ticket_id = $ticket_id"
);
?>
?>
<!-- Breadcrumbs-->
<ol class="breadcrumb d-print-none">
@ -246,30 +246,30 @@ if (isset($_GET['ticket_id'])) {
<h3><i class="fas fa-fw fa-life-ring text-secondary mr-2"></i>Ticket <?php echo "$ticket_prefix$ticket_number"; ?> <?php echo $ticket_status_display; ?></h3>
</div>
<?php if ($ticket_status != "Closed") { ?>
<div class="col-3">
<div class="dropdown dropleft text-center d-print-none">
<button class="btn btn-secondary btn-sm float-right" type="button" id="dropdownMenuButton" data-toggle="dropdown">
<i class="fas fa-fw fa-ellipsis-v"></i>
</button>
<div class="dropdown-menu" aria-labelledby="dropdownMenuButton">
<a class="dropdown-item" href="#" data-toggle="modal" data-target="#editTicketModal<?php echo $ticket_id; ?>">
<i class="fas fa-fw fa-edit mr-2"></i>Edit
</a>
<a class="dropdown-item" href="#" data-toggle="modal" data-target="#mergeTicketModal<?php echo $ticket_id; ?>">
<i class="fas fa-fw fa-clone mr-2"></i>Merge
</a>
<a class="dropdown-item" href="#" data-toggle="modal" id="clientChangeTicketModalLoad" data-target="#clientChangeTicketModal">
<i class="fas fa-fw fa-people-carry mr-2"></i>Change Client
</a>
<?php if ($session_user_role == 3) { ?>
<div class="dropdown-divider"></div>
<a class="dropdown-item text-danger text-bold confirm-link" href="post.php?delete_ticket=<?php echo $ticket_id; ?>">
<i class="fas fa-fw fa-trash mr-2"></i>Delete
<div class="col-3">
<div class="dropdown dropleft text-center d-print-none">
<button class="btn btn-secondary btn-sm float-right" type="button" id="dropdownMenuButton" data-toggle="dropdown">
<i class="fas fa-fw fa-ellipsis-v"></i>
</button>
<div class="dropdown-menu" aria-labelledby="dropdownMenuButton">
<a class="dropdown-item" href="#" data-toggle="modal" data-target="#editTicketModal<?php echo $ticket_id; ?>">
<i class="fas fa-fw fa-edit mr-2"></i>Edit
</a>
<?php } ?>
<a class="dropdown-item" href="#" data-toggle="modal" data-target="#mergeTicketModal<?php echo $ticket_id; ?>">
<i class="fas fa-fw fa-clone mr-2"></i>Merge
</a>
<a class="dropdown-item" href="#" data-toggle="modal" id="clientChangeTicketModalLoad" data-target="#clientChangeTicketModal">
<i class="fas fa-fw fa-people-carry mr-2"></i>Change Client
</a>
<?php if ($session_user_role == 3) { ?>
<div class="dropdown-divider"></div>
<a class="dropdown-item text-danger text-bold confirm-link" href="post.php?delete_ticket=<?php echo $ticket_id; ?>">
<i class="fas fa-fw fa-trash mr-2"></i>Delete
</a>
<?php } ?>
</div>
</div>
</div>
</div>
<?php } ?>
</div>
@ -312,12 +312,22 @@ if (isset($_GET['ticket_id'])) {
<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
</div>
<select class="form-control select2" name="status" required>
<option <?php if ($ticket_status == "In-Progress") {echo "selected";}?> >In-Progress</option>
<option <?php if ($ticket_status == "Pending-Client") {echo "selected";}?> >Pending-Client</option>
<option <?php if ($ticket_status == "Pending-Vendor") {echo "selected";}?> >Pending-Vendor</option>
<option <?php if ($ticket_status == "Pending-Shipment") {echo "selected";}?> >Pending-Shipment</option>
<?php if($config_ticket_autoclose) { ?>
<option <?php if ($ticket_status == 'Auto Close') { echo "selected"; } ?> >Auto Close</option>
<option <?php if ($ticket_status == "In-Progress") {
echo "selected";
} ?>>In-Progress</option>
<option <?php if ($ticket_status == "Pending-Client") {
echo "selected";
} ?>>Pending-Client</option>
<option <?php if ($ticket_status == "Pending-Vendor") {
echo "selected";
} ?>>Pending-Vendor</option>
<option <?php if ($ticket_status == "Pending-Shipment") {
echo "selected";
} ?>>Pending-Shipment</option>
<?php if ($config_ticket_autoclose) { ?>
<option <?php if ($ticket_status == 'Auto Close') {
echo "selected";
} ?>>Auto Close</option>
<?php } ?>
</select>
</div>
@ -365,16 +375,16 @@ if (isset($_GET['ticket_id'])) {
<div class="form-row">
<?php if(!empty($contact_email && $contact_email !== $session_email)){ ?>
<?php if (!empty($contact_email && $contact_email !== $session_email)) { ?>
<div class="col-md-2">
<div class="form-group">
<div class="custom-control custom-checkbox">
<input type="checkbox" class="custom-control-input" id="ticket_reply_type_checkbox" name="public_reply_type" value="1" checked>
<label class="custom-control-label" for="ticket_reply_type_checkbox">Email contact<br><small class="text-secondary">(Public Update)</small></label>
<div class="col-md-2">
<div class="form-group">
<div class="custom-control custom-checkbox">
<input type="checkbox" class="custom-control-input" id="ticket_reply_type_checkbox" name="public_reply_type" value="1" checked>
<label class="custom-control-label" for="ticket_reply_type_checkbox">Email contact<br><small class="text-secondary">(Public Update)</small></label>
</div>
</div>
</div>
</div>
<?php } ?>
@ -424,9 +434,15 @@ if (isset($_GET['ticket_id'])) {
AND ticket_attachment_ticket_id = $ticket_id"
);
?>
?>
<div class="card card-outline <?php if ($ticket_reply_type == 'Internal') { echo "card-dark"; } elseif ($ticket_reply_type == 'Client') {echo "card-warning"; } else { echo "card-info"; } ?> mb-3">
<div class="card card-outline <?php if ($ticket_reply_type == 'Internal') {
echo "card-dark";
} elseif ($ticket_reply_type == 'Client') {
echo "card-warning";
} else {
echo "card-info";
} ?> mb-3">
<div class="card-header">
<h3 class="card-title">
<div class="media">
@ -442,7 +458,9 @@ if (isset($_GET['ticket_id'])) {
<div class="media-body">
<?php echo $ticket_reply_by_display; ?>
<div>
<small class="text-muted"><?php echo $ticket_reply_created_at; ?> <?php if (!empty($ticket_reply_updated_at)) { echo "modified: $ticket_reply_updated_at"; } ?></small>
<small class="text-muted"><?php echo $ticket_reply_created_at; ?> <?php if (!empty($ticket_reply_updated_at)) {
echo "modified: $ticket_reply_updated_at";
} ?></small>
</div>
<?php if ($ticket_reply_type !== "Client") { ?>
<div>
@ -490,11 +508,9 @@ if (isset($_GET['ticket_id'])) {
</div>
<?php
<?php
require "ticket_reply_edit_modal.php";
}
?>
@ -569,7 +585,7 @@ if (isset($_GET['ticket_id'])) {
$prev_ticket_id = intval($prev_ticket_row['ticket_id']);
$prev_ticket_subject = nullable_htmlentities($prev_ticket_row['ticket_subject']);
$prev_ticket_status = nullable_htmlentities($prev_ticket_row['ticket_status']);
?>
?>
<hr>
<div>
@ -580,7 +596,7 @@ if (isset($_GET['ticket_id'])) {
<i class="fa fa-fw fa-hourglass-start text-secondary ml-1 mr-2"></i><strong>Status:</strong>
<span class="text-success"><?php echo $prev_ticket_status; ?></span>
</div>
<?php } ?>
<?php } ?>
<?php } else { ?>
<div class="d-print-none">
@ -605,11 +621,10 @@ if (isset($_GET['ticket_id'])) {
while ($ticket_watcher_row = mysqli_fetch_array($sql_ticket_watchers)) {
$watcher_id = intval($ticket_watcher_row['watcher_id']);
$ticket_watcher_email = nullable_htmlentities($ticket_watcher_row['watcher_email']);
?>
?>
<div class='mt-1'>
<i class="fa fa-fw fa-eye text-secondary ml-1 mr-2"></i><?php echo $ticket_watcher_email; ?>
<a class="confirm-link"
href="post.php?delete_ticket_watcher=<?php echo $watcher_id; ?>">
<a class="confirm-link" href="post.php?delete_ticket_watcher=<?php echo $watcher_id; ?>">
<i class="fas fa-fw fa-times text-secondary ml-1"></i>
</a>
</div>
@ -693,7 +708,7 @@ if (isset($_GET['ticket_id'])) {
<?php } else { ?>
<div>
<a href='client_asset_details.php?client_id=<?php echo $client_id?>&asset_id=<?php echo $asset_id?>' ><i class="fa fa-fw fa-desktop text-secondary ml-1 mr-2"></i><strong><?php echo $asset_name; ?></strong></a>
<a href='client_asset_details.php?client_id=<?php echo $client_id ?>&asset_id=<?php echo $asset_id ?>'><i class="fa fa-fw fa-desktop text-secondary ml-1 mr-2"></i><strong><?php echo $asset_name; ?></strong></a>
</div>
<?php if (!empty($asset_os)) { ?>
@ -757,12 +772,12 @@ if (isset($_GET['ticket_id'])) {
$service_ticket_status = nullable_htmlentities($row['ticket_status']);
$service_ticket_created_at = nullable_htmlentities($row['ticket_created_at']);
$service_ticket_updated_at = nullable_htmlentities($row['ticket_updated_at']);
?>
?>
<p>
<i class="fas fa-fw fa-ticket-alt"></i>
Ticket: <a href="ticket.php?ticket_id=<?php echo $service_ticket_id; ?>"><?php echo "$service_ticket_prefix$service_ticket_number" ?></a> <?php echo "on $service_ticket_created_at - <b>$service_ticket_subject</b> ($service_ticket_status)"; ?>
</p>
<?php
<?php
}
?>
</div>
@ -774,9 +789,11 @@ if (isset($_GET['ticket_id'])) {
</div>
</div>
<?php } // End Ticket asset Count ?>
<?php } // End Ticket asset Count
?>
<?php } // End if asset_id == 0 else ?>
<?php } // End if asset_id == 0 else
?>
</div>
<!-- End Asset card -->
@ -824,7 +841,8 @@ if (isset($_GET['ticket_id'])) {
</div>
<?php } ?>
<?php } //End Else ?>
<?php } //End Else
?>
</div>
<!-- End Vendor card -->
@ -837,18 +855,24 @@ if (isset($_GET['ticket_id'])) {
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
</div>
<select class="form-control select2" name="assigned_to" <?php if ($ticket_status == "Closed") {echo "disabled";} ?>>
<select class="form-control select2" name="assigned_to" <?php if ($ticket_status == "Closed") {
echo "disabled";
} ?>>
<option value="0">Not Assigned</option>
<?php
while ($row = mysqli_fetch_array($sql_assign_to_select)) {
$user_id = intval($row['user_id']);
$user_name = nullable_htmlentities($row['user_name']); ?>
<option <?php if ($ticket_assigned_to == $user_id) { echo "selected"; } ?> value="<?php echo $user_id; ?>"><?php echo $user_name; ?></option>
<option <?php if ($ticket_assigned_to == $user_id) {
echo "selected";
} ?> value="<?php echo $user_id; ?>"><?php echo $user_name; ?></option>
<?php } ?>
</select>
<div class="input-group-append d-print-none">
<button type="submit" class="btn btn-primary" name="assign_ticket" <?php if ($ticket_status == "Closed") {echo "disabled";} ?>><i class="fas fa-check"></i></button>
<button type="submit" class="btn btn-primary" name="assign_ticket" <?php if ($ticket_status == "Closed") {
echo "disabled";
} ?>><i class="fas fa-check"></i></button>
</div>
</div>
</div>
@ -872,7 +896,7 @@ if (isset($_GET['ticket_id'])) {
</div>
<?php
<?php
require_once "ticket_edit_modal.php";
require_once "ticket_edit_contact_modal.php";
@ -895,23 +919,21 @@ if (isset($_GET['ticket_id'])) {
require_once "ticket_edit_billable_modal.php";
require_once "ticket_invoice_add_modal.php";
}
}
}
require_once "footer.php";
?>
?>
<script src="js/show_modals.js"></script> <?php
if ($ticket_status !== "Closed") { ?>
if ($ticket_status !== "Closed") { ?>
<!-- Ticket Time Tracking JS -->
<script src="js/ticket_time_tracking.js"></script>
@ -920,5 +942,4 @@ if ($ticket_status !== "Closed") { ?>
<script src="js/ticket_button_respond_note.js"></script>
<?php } ?>
<script src="js/pretty_content.js"></script>
<script src="js/pretty_content.js"></script>

12
ticket_edit_schedule_modal.php
View File

@ -16,11 +16,9 @@
<div class="form-group">
<label>Scheduled Date and Time</label>
<?php if (!$ticket_scheduled_for) { ?>
<input type="datetime-local" class="form-control" name="scheduled_date_time"
placeholder="Scheduled Date & Time">
<input type="datetime-local" class="form-control" name="scheduled_date_time" placeholder="Scheduled Date & Time">
<?php } else { ?>
<input type="datetime-local" class="form-control" name="scheduled_date_time"
value="<?php echo $ticket_scheduled_for; ?>">
<input type="datetime-local" class="form-control" name="scheduled_date_time" value="<?php echo $ticket_scheduled_for; ?>">
<?php } ?>
</div>
@ -34,10 +32,8 @@
</div>
<div class="modal-footer bg-white">
<button type="submit" name="edit_ticket_schedule" class="btn btn-primary text-bold"><i
class="fa fa-check mr-2"></i>Save</button>
<button type="button" class="btn btn-light" data-dismiss="modal"><i
class="fa fa-times mr-2"></i>Cancel</button>
<button type="submit" name="edit_ticket_schedule" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
</div>
</form>

409
tickets.php
View File

@ -39,7 +39,7 @@ if (isset($_GET['assigned']) & !empty($_GET['assigned'])) {
if ($_GET['assigned'] == 'unassigned') {
$ticket_assigned_filter = 'AND ticket_assigned_to = 0';
} else {
$ticket_assigned_filter = 'AND ticket_assigned_to = '.intval($_GET['assigned']);
$ticket_assigned_filter = 'AND ticket_assigned_to = ' . intval($_GET['assigned']);
}
} else {
// Default - any
@ -117,10 +117,11 @@ $user_active_assigned_tickets = intval($row['total_tickets_assigned']);
<div class="row">
<div class="col-sm-4">
<div class="input-group">
<input type="search" class="form-control" name="q" value="<?php if (isset($q)) { echo stripslashes(nullable_htmlentities($q)); } ?>" placeholder="Search Tickets">
<input type="search" class="form-control" name="q" value="<?php if (isset($q)) {
echo stripslashes(nullable_htmlentities($q));
} ?>" placeholder="Search Tickets">
<div class="input-group-append">
<button class="btn btn-secondary" type="button" data-toggle="collapse"
data-target="#advancedFilter"><i class="fas fa-filter"></i></button>
<button class="btn btn-secondary" type="button" data-toggle="collapse" data-target="#advancedFilter"><i class="fas fa-filter"></i></button>
<button class="btn btn-primary"><i class="fa fa-search"></i></button>
</div>
</div>
@ -143,7 +144,7 @@ $user_active_assigned_tickets = intval($row['total_tickets_assigned']);
<a href="scheduled_tickets.php" class="btn btn-outline-info">
<i class="fa fa-fw fa-redo-alt mr-2"></i>Recurring Tickets | <strong> <?php echo $total_scheduled_tickets; ?></strong>
</a>
<div class="dropdown ml-2" id="bulkActionButton" hidden>
<button class="btn btn-secondary dropdown-toggle" type="button" data-toggle="dropdown">
<i class="fas fa-fw fa-layer-group mr-2"></i>Bulk Action (<span id="selectedCount">0</span>)
@ -168,51 +169,53 @@ $user_active_assigned_tickets = intval($row['total_tickets_assigned']);
</div>
</div>
</div>
</div>
<div class="collapse <?php if (!empty($_GET['dtf']) || (isset($_GET['canned_date']) && $_GET['canned_date'] !== "custom") || (isset($_GET['status']) && is_array($_GET['status']))) { echo "show"; } ?>" id="advancedFilter">
<div class="collapse <?php if (!empty($_GET['dtf']) || (isset($_GET['canned_date']) && $_GET['canned_date'] !== "custom") || (isset($_GET['status']) && is_array($_GET['status']))) {
echo "show";
} ?>" id="advancedFilter">
<div class="row">
<div class="col-md-2">
<div class="form-group">
<label>Canned Date</label>
<select class="form-control select2" name="canned_date">
<option <?php if ($_GET['canned_date'] == "custom") {
echo "selected";
} ?> value="custom">Custom
echo "selected";
} ?> value="custom">Custom
</option>
<option <?php if ($_GET['canned_date'] == "today") {
echo "selected";
} ?> value="today">Today
echo "selected";
} ?> value="today">Today
</option>
<option <?php if ($_GET['canned_date'] == "yesterday") {
echo "selected";
} ?> value="yesterday">Yesterday
echo "selected";
} ?> value="yesterday">Yesterday
</option>
<option <?php if ($_GET['canned_date'] == "thisweek") {
echo "selected";
} ?> value="thisweek">This Week
echo "selected";
} ?> value="thisweek">This Week
</option>
<option <?php if ($_GET['canned_date'] == "lastweek") {
echo "selected";
} ?> value="lastweek">Last Week
echo "selected";
} ?> value="lastweek">Last Week
</option>
<option <?php if ($_GET['canned_date'] == "thismonth") {
echo "selected";
} ?> value="thismonth">This Month
echo "selected";
} ?> value="thismonth">This Month
</option>
<option <?php if ($_GET['canned_date'] == "lastmonth") {
echo "selected";
} ?> value="lastmonth">Last Month
echo "selected";
} ?> value="lastmonth">Last Month
</option>
<option <?php if ($_GET['canned_date'] == "thisyear") {
echo "selected";
} ?> value="thisyear">This Year
echo "selected";
} ?> value="thisyear">This Year
</option>
<option <?php if ($_GET['canned_date'] == "lastyear") {
echo "selected";
} ?> value="lastyear">Last Year
echo "selected";
} ?> value="lastyear">Last Year
</option>
</select>
</div>
@ -232,14 +235,28 @@ $user_active_assigned_tickets = intval($row['total_tickets_assigned']);
<div class="col-md-2">
<div class="form-group">
<label>Ticket Status</label>
<select class="form-control select2" name="status[]" data-placeholder = "Select Status" multiple>
<option value="In-Progress" <?php if (isset($_GET['status']) && is_array($_GET['status']) && in_array('In-Progress', $_GET['status'])) { echo 'selected'; } ?> >In-Progress</option>
<option value="Client-Replied" <?php if (isset($_GET['status']) && is_array($_GET['status']) && in_array('Client-Replied', $_GET['status'])) { echo 'selected'; } ?> >Client-Replied</option>
<option value="Pending-Client" <?php if (isset($_GET['status']) && is_array($_GET['status']) && in_array('Pending-Client', $_GET['status'])) { echo 'selected'; } ?> >Pending-Client</option>
<option value="Pending-Vendor" <?php if (isset($_GET['status']) && is_array($_GET['status']) && in_array('Pending-Vendor', $_GET['status'])) { echo 'selected'; } ?> >Pending-Vendor</option>
<option value="Pending-Shipment" <?php if (isset($_GET['status']) && is_array($_GET['status']) && in_array('Pending-Shipment', $_GET['status'])) { echo 'selected'; } ?> >Pending-Shipment</option>
<option value="Scheduled" <?php if (isset($_GET['status']) && is_array($_GET['status']) && in_array('Scheduled', $_GET['status'])) { echo 'selected'; } ?> >Scheduled</option>
<option value="Closed" <?php if (isset($_GET['status']) && is_array($_GET['status']) && in_array('Closed', $_GET['status'])) { echo 'selected'; } ?> >Closed</option>
<select class="form-control select2" name="status[]" data-placeholder="Select Status" multiple>
<option value="In-Progress" <?php if (isset($_GET['status']) && is_array($_GET['status']) && in_array('In-Progress', $_GET['status'])) {
echo 'selected';
} ?>>In-Progress</option>
<option value="Client-Replied" <?php if (isset($_GET['status']) && is_array($_GET['status']) && in_array('Client-Replied', $_GET['status'])) {
echo 'selected';
} ?>>Client-Replied</option>
<option value="Pending-Client" <?php if (isset($_GET['status']) && is_array($_GET['status']) && in_array('Pending-Client', $_GET['status'])) {
echo 'selected';
} ?>>Pending-Client</option>
<option value="Pending-Vendor" <?php if (isset($_GET['status']) && is_array($_GET['status']) && in_array('Pending-Vendor', $_GET['status'])) {
echo 'selected';
} ?>>Pending-Vendor</option>
<option value="Pending-Shipment" <?php if (isset($_GET['status']) && is_array($_GET['status']) && in_array('Pending-Shipment', $_GET['status'])) {
echo 'selected';
} ?>>Pending-Shipment</option>
<option value="Scheduled" <?php if (isset($_GET['status']) && is_array($_GET['status']) && in_array('Scheduled', $_GET['status'])) {
echo 'selected';
} ?>>Scheduled</option>
<option value="Closed" <?php if (isset($_GET['status']) && is_array($_GET['status']) && in_array('Closed', $_GET['status'])) {
echo 'selected';
} ?>>Closed</option>
</select>
</div>
</div>
@ -247,17 +264,23 @@ $user_active_assigned_tickets = intval($row['total_tickets_assigned']);
<div class="form-group">
<label>Assigned to</label>
<select class="form-control select2" name="assigned">
<option value="" <?php if ($ticket_assigned_filter == "") {echo "selected";}?> >Any</option>
<option value="unassigned"<?php if ($ticket_assigned_filter == "0") {echo "selected";}?> >Unassigned</option>
<option value="" <?php if ($ticket_assigned_filter == "") {
echo "selected";
} ?>>Any</option>
<option value="unassigned" <?php if ($ticket_assigned_filter == "0") {
echo "selected";
} ?>>Unassigned</option>
<?php
$sql_assign_to = mysqli_query($mysqli, "SELECT * FROM users WHERE user_archived_at IS NULL ORDER BY user_name ASC");
while ($row = mysqli_fetch_array($sql_assign_to)) {
$user_id = intval($row['user_id']);
$user_name = nullable_htmlentities($row['user_name']);
?>
<option <?php if ($ticket_assigned_filter == $user_id) { echo "selected"; } ?> value="<?php echo $user_id; ?>"><?php echo $user_name; ?></option>
<?php
?>
<option <?php if ($ticket_assigned_filter == $user_id) {
echo "selected";
} ?> value="<?php echo $user_id; ?>"><?php echo $user_name; ?></option>
<?php
}
?>
@ -272,192 +295,186 @@ $user_active_assigned_tickets = intval($row['total_tickets_assigned']);
<input type="hidden" name="csrf_token" value="<?php echo $_SESSION['csrf_token'] ?>">
<div class="table-responsive-sm">
<table class="table table-striped table-borderless table-hover">
<thead class="text-dark <?php if (!$num_rows[0]) { echo "d-none"; } ?>">
<tr>
<td>
<div class="form-check">
<input class="form-check-input" id="selectAllCheckbox" type="checkbox" onclick="checkAll(this)">
</div>
</td>
<th><a class="text-dark"
href="?<?php echo $url_query_strings_sort; ?>&sort=ticket_number&order=<?php echo $disp; ?>">Number</a>
</th>
<th><a class="text-dark"
href="?<?php echo $url_query_strings_sort; ?>&sort=ticket_subject&order=<?php echo $disp; ?>">Subject</a>
</th>
<th><a class="text-dark"
href="?<?php echo $url_query_strings_sort; ?>&sort=client_name&order=<?php echo $disp; ?>">Client / Contact</a>
</th>
<?php if ($config_module_enable_accounting) {
?>
<th class="text-center"><a class="text-dark"
href="?<?php echo $url_query_strings_sort; ?>&sort=ticket_billable&order=<?php echo $disp; ?>">Billable</a>
<thead class="text-dark <?php if (!$num_rows[0]) {
echo "d-none";
} ?>">
<tr>
<td>
<div class="form-check">
<input class="form-check-input" id="selectAllCheckbox" type="checkbox" onclick="checkAll(this)">
</div>
</td>
<th><a class="text-dark" href="?<?php echo $url_query_strings_sort; ?>&sort=ticket_number&order=<?php echo $disp; ?>">Number</a>
</th>
<th><a class="text-dark" href="?<?php echo $url_query_strings_sort; ?>&sort=ticket_subject&order=<?php echo $disp; ?>">Subject</a>
</th>
<th><a class="text-dark" href="?<?php echo $url_query_strings_sort; ?>&sort=client_name&order=<?php echo $disp; ?>">Client / Contact</a>
</th>
<?php if ($config_module_enable_accounting) {
?>
<th class="text-center"><a class="text-dark" href="?<?php echo $url_query_strings_sort; ?>&sort=ticket_billable&order=<?php echo $disp; ?>">Billable</a>
</th>
<?php
}
?>
}
?>
<th><a class="text-dark"
href="?<?php echo $url_query_strings_sort; ?>&sort=ticket_priority&order=<?php echo $disp; ?>">Priority</a>
</th>
<th><a class="text-dark"
href="?<?php echo $url_query_strings_sort; ?>&sort=ticket_status&order=<?php echo $disp; ?>">Status</a>
<th><a class="text-dark"
href="?<?php echo $url_query_strings_sort; ?>&sort=user_name&order=<?php echo $disp; ?>">Assigned</a>
</th>
<th><a class="text-dark"
href="?<?php echo $url_query_strings_sort; ?>&sort=ticket_updated_at&order=<?php echo $disp; ?>">Last Response</a>
</th>
<th><a class="text-dark"
href="?<?php echo $url_query_strings_sort; ?>&sort=ticket_created_at&order=<?php echo $disp; ?>">Created</a>
</th>
<th><a class="text-dark" href="?<?php echo $url_query_strings_sort; ?>&sort=ticket_priority&order=<?php echo $disp; ?>">Priority</a>
</th>
<th><a class="text-dark" href="?<?php echo $url_query_strings_sort; ?>&sort=ticket_status&order=<?php echo $disp; ?>">Status</a>
<th><a class="text-dark" href="?<?php echo $url_query_strings_sort; ?>&sort=user_name&order=<?php echo $disp; ?>">Assigned</a>
</th>
<th><a class="text-dark" href="?<?php echo $url_query_strings_sort; ?>&sort=ticket_updated_at&order=<?php echo $disp; ?>">Last Response</a>
</th>
<th><a class="text-dark" href="?<?php echo $url_query_strings_sort; ?>&sort=ticket_created_at&order=<?php echo $disp; ?>">Created</a>
</th>
</tr>
</tr>
</thead>
<tbody>
<?php
<?php
while ($row = mysqli_fetch_array($sql)) {
$ticket_id = intval($row['ticket_id']);
$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
$ticket_number = intval($row['ticket_number']);
$ticket_subject = nullable_htmlentities($row['ticket_subject']);
$ticket_priority = nullable_htmlentities($row['ticket_priority']);
$ticket_status = nullable_htmlentities($row['ticket_status']);
$ticket_billable = intval($row['ticket_billable']);
$ticket_vendor_ticket_number = nullable_htmlentities($row['ticket_vendor_ticket_number']);
$ticket_created_at = nullable_htmlentities($row['ticket_created_at']);
$ticket_created_at_time_ago = timeAgo($row['ticket_created_at']);
$ticket_updated_at = nullable_htmlentities($row['ticket_updated_at']);
$ticket_updated_at_time_ago = timeAgo($row['ticket_updated_at']);
if (empty($ticket_updated_at)) {
if ($ticket_status == "Closed") {
$ticket_updated_at_display = "<p>Never</p>";
while ($row = mysqli_fetch_array($sql)) {
$ticket_id = intval($row['ticket_id']);
$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
$ticket_number = intval($row['ticket_number']);
$ticket_subject = nullable_htmlentities($row['ticket_subject']);
$ticket_priority = nullable_htmlentities($row['ticket_priority']);
$ticket_status = nullable_htmlentities($row['ticket_status']);
$ticket_billable = intval($row['ticket_billable']);
$ticket_vendor_ticket_number = nullable_htmlentities($row['ticket_vendor_ticket_number']);
$ticket_created_at = nullable_htmlentities($row['ticket_created_at']);
$ticket_created_at_time_ago = timeAgo($row['ticket_created_at']);
$ticket_updated_at = nullable_htmlentities($row['ticket_updated_at']);
$ticket_updated_at_time_ago = timeAgo($row['ticket_updated_at']);
if (empty($ticket_updated_at)) {
if ($ticket_status == "Closed") {
$ticket_updated_at_display = "<p>Never</p>";
} else {
$ticket_updated_at_display = "<p class='text-danger'>Never</p>";
}
} else {
$ticket_updated_at_display = "<p class='text-danger'>Never</p>";
$ticket_updated_at_display = "$ticket_updated_at_time_ago<br><small class='text-secondary'>$ticket_updated_at</small>";
}
} else {
$ticket_updated_at_display = "$ticket_updated_at_time_ago<br><small class='text-secondary'>$ticket_updated_at</small>";
}
$ticket_closed_at = nullable_htmlentities($row['ticket_closed_at']);
$client_id = intval($row['ticket_client_id']);
$client_name = nullable_htmlentities($row['client_name']);
$contact_id = intval($row['ticket_contact_id']);
$contact_name = nullable_htmlentities($row['contact_name']);
$contact_title = nullable_htmlentities($row['contact_title']);
$contact_email = nullable_htmlentities($row['contact_email']);
$contact_phone = formatPhoneNumber($row['contact_phone']);
$contact_extension = nullable_htmlentities($row['contact_extension']);
$contact_mobile = formatPhoneNumber($row['contact_mobile']);
if ($ticket_status == "Pending-Assignment") {
$ticket_status_color = "danger";
} elseif ($ticket_status == "Assigned") {
$ticket_status_color = "primary";
} elseif ($ticket_status == "In-Progress") {
$ticket_status_color = "success";
} elseif ($ticket_status == "Closed") {
$ticket_status_color = "dark";
} elseif ($ticket_status == "Auto Close") {
$ticket_status_color = "dark";
} elseif ($ticket_status == "Client-Replied") {
$ticket_status_color = "warning";
} else{
$ticket_status_color = "secondary";
}
if ($ticket_priority == "High") {
$ticket_priority_color = "danger";
} elseif ($ticket_priority == "Medium") {
$ticket_priority_color = "warning";
} else{
$ticket_priority_color = "info";
}
$ticket_assigned_to = intval($row['ticket_assigned_to']);
if (empty($ticket_assigned_to)) {
if ($ticket_status == "Closed") {
$ticket_assigned_to_display = "<p>Not Assigned</p>";
$ticket_closed_at = nullable_htmlentities($row['ticket_closed_at']);
$client_id = intval($row['ticket_client_id']);
$client_name = nullable_htmlentities($row['client_name']);
$contact_id = intval($row['ticket_contact_id']);
$contact_name = nullable_htmlentities($row['contact_name']);
$contact_title = nullable_htmlentities($row['contact_title']);
$contact_email = nullable_htmlentities($row['contact_email']);
$contact_phone = formatPhoneNumber($row['contact_phone']);
$contact_extension = nullable_htmlentities($row['contact_extension']);
$contact_mobile = formatPhoneNumber($row['contact_mobile']);
if ($ticket_status == "Pending-Assignment") {
$ticket_status_color = "danger";
} elseif ($ticket_status == "Assigned") {
$ticket_status_color = "primary";
} elseif ($ticket_status == "In-Progress") {
$ticket_status_color = "success";
} elseif ($ticket_status == "Closed") {
$ticket_status_color = "dark";
} elseif ($ticket_status == "Auto Close") {
$ticket_status_color = "dark";
} elseif ($ticket_status == "Client-Replied") {
$ticket_status_color = "warning";
} else {
$ticket_assigned_to_display = "<p class='text-danger'>Not Assigned</p>";
$ticket_status_color = "secondary";
}
} else {
$ticket_assigned_to_display = nullable_htmlentities($row['user_name']);
}
if (empty($contact_name)) {
$contact_display = "-";
} else {
$contact_display = "$contact_name<br><small class='text-secondary'>$contact_email</small>";
}
if ($ticket_priority == "High") {
$ticket_priority_color = "danger";
} elseif ($ticket_priority == "Medium") {
$ticket_priority_color = "warning";
} else {
$ticket_priority_color = "info";
}
$ticket_assigned_to = intval($row['ticket_assigned_to']);
if (empty($ticket_assigned_to)) {
if ($ticket_status == "Closed") {
$ticket_assigned_to_display = "<p>Not Assigned</p>";
} else {
$ticket_assigned_to_display = "<p class='text-danger'>Not Assigned</p>";
}
} else {
$ticket_assigned_to_display = nullable_htmlentities($row['user_name']);
}
$asset_id = intval($row['ticket_asset_id']);
$vendor_id = intval($row['ticket_vendor_id']);
if (empty($contact_name)) {
$contact_display = "-";
} else {
$contact_display = "$contact_name<br><small class='text-secondary'>$contact_email</small>";
}
$asset_id = intval($row['ticket_asset_id']);
$vendor_id = intval($row['ticket_vendor_id']);
?>
<tr class="<?php if(empty($ticket_updated_at)) { echo "text-bold"; }?>">
<td>
<?php if($ticket_status !== "Closed") { ?>
<div class="form-check">
<input class="form-check-input bulk-select" type="checkbox" name="ticket_ids[]" value="<?php echo $ticket_id ?>">
</div>
<?php } ?>
</td>
<td>
<a href="ticket.php?ticket_id=<?php echo $ticket_id; ?>">
<span class="badge badge-pill badge-secondary p-3"><?php echo "$ticket_prefix$ticket_number"; ?></span>
</a>
</td>
<td>
<a href="ticket.php?ticket_id=<?php echo $ticket_id; ?>"><?php echo $ticket_subject; ?></a>
</td>
<td>
<a href="client_tickets.php?client_id=<?php echo $client_id; ?>"><strong><?php echo $client_name; ?></strong></a>
<tr class="<?php if (empty($ticket_updated_at)) {
echo "text-bold";
} ?>">
<td>
<?php if ($ticket_status !== "Closed") { ?>
<div class="form-check">
<input class="form-check-input bulk-select" type="checkbox" name="ticket_ids[]" value="<?php echo $ticket_id ?>">
</div>
<?php } ?>
</td>
<td>
<a href="ticket.php?ticket_id=<?php echo $ticket_id; ?>">
<span class="badge badge-pill badge-secondary p-3"><?php echo "$ticket_prefix$ticket_number"; ?></span>
</a>
</td>
<td>
<a href="ticket.php?ticket_id=<?php echo $ticket_id; ?>"><?php echo $ticket_subject; ?></a>
</td>
<td>
<a href="client_tickets.php?client_id=<?php echo $client_id; ?>"><strong><?php echo $client_name; ?></strong></a>
<div class="mt-1"><?php echo $contact_display; ?></div>
</td>
<?php if ($config_module_enable_accounting) {
?>
<td class="text-center">
<a href="#" data-toggle="modal" data-target="#editTicketBillableModal<?php echo $ticket_id; ?>">
<div class="mt-1"><?php echo $contact_display; ?></div>
</td>
<?php if ($config_module_enable_accounting) {
?>
<td class="text-center">
<a href="#" data-toggle="modal" data-target="#editTicketBillableModal<?php echo $ticket_id; ?>">
<?php
if ($ticket_billable == 1) {
echo "<span class='badge badge-pill badge-success'>$</span>";
} else {
echo "<span class='badge badge-pill badge-secondary'>X</span>";
}
?>
</td>
<?php
if ($ticket_billable == 1) {
echo "<span class='badge badge-pill badge-success'>$</span>";
} else {
echo "<span class='badge badge-pill badge-secondary'>X</span>";
}
?></td>
<?php
}
?>
<td><a href="#" data-toggle="modal" data-target="#editTicketPriorityModal<?php echo $ticket_id; ?>"><span class='p-2 badge badge-pill badge-<?php echo $ticket_priority_color; ?>'><?php echo $ticket_priority; ?></span></a></td>
<td><span class='p-2 badge badge-pill badge-<?php echo $ticket_status_color; ?>'><?php echo $ticket_status; ?></span></td>
<td><a href="#" data-toggle="modal" data-target="#assignTicketModal<?php echo $ticket_id; ?>"><?php echo $ticket_assigned_to_display; ?></a></td>
<td><?php echo $ticket_updated_at_display; ?></td>
<td>
<?php echo $ticket_created_at_time_ago; ?>
<br>
<small class="text-secondary"><?php echo $ticket_created_at; ?></small>
</td>
</tr>
?>
<td><a href="#" data-toggle="modal" data-target="#editTicketPriorityModal<?php echo $ticket_id; ?>"><span class='p-2 badge badge-pill badge-<?php echo $ticket_priority_color; ?>'><?php echo $ticket_priority; ?></span></a></td>
<td><span class='p-2 badge badge-pill badge-<?php echo $ticket_status_color; ?>'><?php echo $ticket_status; ?></span></td>
<td><a href="#" data-toggle="modal" data-target="#assignTicketModal<?php echo $ticket_id; ?>"><?php echo $ticket_assigned_to_display; ?></a></td>
<td><?php echo $ticket_updated_at_display; ?></td>
<td>
<?php echo $ticket_created_at_time_ago; ?>
<br>
<small class="text-secondary"><?php echo $ticket_created_at; ?></small>
</td>
</tr>
<?php
if ($ticket_status !== "Closed") {
// Temp performance boost for closed tickets, until we move to dynamic modals
if ($ticket_status !== "Closed") {
// Temp performance boost for closed tickets, until we move to dynamic modals
require "ticket_assign_modal.php";
require "ticket_assign_modal.php";
require "ticket_edit_priority_modal.php";
require "ticket_edit_priority_modal.php";
if ($config_module_enable_accounting) {
require "ticket_edit_billable_modal.php";
if ($config_module_enable_accounting) {
require "ticket_edit_billable_modal.php";
}
}
}
}
?>
?>
</tbody>
</table>