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Merge pull request #1122 from itflow-org/anon-tck-watcher 

Anonymous/Guest tickets - Add the anon email as a watcher
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Johnny 2024-12-14 14:28:03 -05:00 committed by GitHub
parent 83cbb3daa3 68cfa12f1e
commit 32ef744d6b
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1 changed files with 6 additions and 1 deletions
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7
cron_ticket_email_parser.php
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@ -147,6 +147,11 @@ function addTicket($contact_id, $contact_name, $contact_email, $client_id, $date
} }
} }
// Guest ticket watchers
if ($client_id == 0) {
mysqli_query($mysqli, "INSERT INTO ticket_watchers SET watcher_email = '$contact_email_esc', watcher_ticket_id = $id");
}
$data = []; $data = [];
if ($config_ticket_client_general_notifications == 1) { if ($config_ticket_client_general_notifications == 1) {
$subject_email = "Ticket created - [$config_ticket_prefix$ticket_number] - $subject"; $subject_email = "Ticket created - [$config_ticket_prefix$ticket_number] - $subject";
@ -162,7 +167,7 @@ function addTicket($contact_id, $contact_name, $contact_email, $client_id, $date
} }
if ($config_ticket_new_ticket_notification_email) { if ($config_ticket_new_ticket_notification_email) {
if ($client_id == 0){ if ($client_id == 0) {
$client_name = "Guest"; $client_name = "Guest";
} else { } else {
$client_sql = mysqli_query($mysqli, "SELECT client_name FROM clients WHERE client_id = $client_id"); $client_sql = mysqli_query($mysqli, "SELECT client_name FROM clients WHERE client_id = $client_id");