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Anonymous/Guest tickets - Add the anon email as a watcher

This commit is contained in:
wrongecho 2024-12-14 17:31:06 +00:00
parent 19221b8749
commit 68cfa12f1e
1 changed files with 6 additions and 1 deletions
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7
cron_ticket_email_parser.php
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@ -147,6 +147,11 @@ function addTicket($contact_id, $contact_name, $contact_email, $client_id, $date
}
}
// Guest ticket watchers
if ($client_id == 0) {
mysqli_query($mysqli, "INSERT INTO ticket_watchers SET watcher_email = '$contact_email_esc', watcher_ticket_id = $id");
}
$data = [];
if ($config_ticket_client_general_notifications == 1) {
$subject_email = "Ticket created - [$config_ticket_prefix$ticket_number] - $subject";
@ -162,7 +167,7 @@ function addTicket($contact_id, $contact_name, $contact_email, $client_id, $date
}
if ($config_ticket_new_ticket_notification_email) {
if ($client_id == 0){
if ($client_id == 0) {
$client_name = "Guest";
} else {
$client_sql = mysqli_query($mysqli, "SELECT client_name FROM clients WHERE client_id = $client_id");