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Readme - Add problem/solution
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[![ITFlow][product-screenshot]]()
<b>ITFlow is a free & open-source solution for IT service management, documentation, and accounting & invoicing.</b>
- ITFlow consolidates common MSP requirements (ticketing, wiki/docs, CMDB and accounting) into one tool.
- ITFlow is primarily targeted towards Managed Service Providers but may also be suitable for internal IT departments.
<b>ITFlow is a free & open-source solution for IT service management, documentation, and accounting.</b>
### The Problem
- You're a busy MSP with 101 things to do.
- Information about your clients is unorganised and unstructured: scattered in random tickets or folders - when you do eventually find it, it's out of date.
- For some tickets, you spend longer looking for the relevant documentation than actually working the ticket.
- On top of the technical day to day, you also have to take care of the financial side of the business - consistent pricing, quotes/invoicing, and accounting.
### The Solution: ITFlow
- ITFlow consolidates common MSP needs (ticketing, wiki/docs, CMDB and accounting) into one system to help you do what you do best - IT.
### In Beta
* This project is still in early beta and is considered a **work in progress**. Many changes are being performed and may cause breakage upon updates.