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Fix ticket creation emails always saying Open, API tickets staying New when assigned, and the bulk assignee list filter

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johnnyq
2026-09-03 17:18:32 -04:00
parent 98f8de68ae
commit 3acb1ad754
5 changed files with 15 additions and 7 deletions
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4
agent/modals/client/client_bulk_add_ticket.php
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@@ -86,12 +86,12 @@ ob_start();
$sql = mysqli_query(
$mysqli,
"SELECT user_id, user_name FROM users
WHERE user_role_id > 1 AND user_status = 1 AND user_archived_at IS NULL ORDER BY user_name ASC"
WHERE user_type = 1 AND user_status = 1 AND user_archived_at IS NULL ORDER BY user_name ASC"
);
while ($row = mysqli_fetch_assoc($sql)) {
$user_id = intval($row['user_id']);
$user_name = escapeHtml($row['user_name']); ?>
<option value="<?= $user_id ?>"><?= $user_name ?></option>
<option <?php if ($session_user_id == $user_id) { echo "selected"; } ?> value="<?= $user_id ?>"><?= $user_name ?></option>
<?php } ?>
</select>
</div>