Added the ability to Add Ticket and Edit Ticket statuses, disallowed deleting editing system tickets, this is still work in progress

This commit is contained in:
johnnyq 2024-03-31 13:40:31 -04:00
parent dac5fb1284
commit 3b46f1e6bd
5 changed files with 265 additions and 0 deletions

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@ -47,6 +47,12 @@
<p>Account Types</p>
</a>
</li>
<li class="nav-item">
<a href="admin_ticket_statuses.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "admin_ticket_statuses.php") {echo "active";} ?>">
<i class="nav-icon fas fa-info-circle"></i>
<p>Ticket Statuses</p>
</a>
</li>
<li class="nav-header mt-3">TEMPLATES</li>
<li class="nav-item">
<a href="admin_project_templates.php" class="nav-link <?php if (basename($_SERVER["PHP_SELF"]) == "admin_project_templates.php" || basename($_SERVER["PHP_SELF"]) == "admin_project_template_details.php") {echo "active";} ?>">

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@ -0,0 +1,42 @@
<div class="modal" id="addTicketStatusModal" tabindex="-1">
<div class="modal-dialog">
<div class="modal-content bg-dark">
<div class="modal-header">
<h5 class="modal-title"><i class="fas fa-fw fa-info-circle mr-2"></i>New Ticket Status</h5>
<button type="button" class="close text-white" data-dismiss="modal">
<span>&times;</span>
</button>
</div>
<form action="post.php" method="post" autocomplete="off">
<div class="modal-body bg-white">
<div class="form-group">
<label>Name <strong class="text-danger">*</strong></label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-info-circle"></i></span>
</div>
<input type="text" class="form-control" name="name" placeholder="Ticket Status name" required autofocus>
</div>
</div>
<div class="form-group">
<label>Color <strong class="text-danger">*</strong></label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-paint-brush"></i></span>
</div>
<input type="color" class="form-control col-3" name="color" required>
</div>
</div>
</div>
<div class="modal-footer bg-white">
<button type="submit" name="add_ticket_status" class="btn btn-primary text-bold"><i class="fas fa-check mr-2"></i>Create</button>
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fas fa-times mr-2"></i>Cancel</button>
</div>
</form>
</div>
</div>
</div>

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@ -0,0 +1,42 @@
<div class="modal" id="editTicketStatusModal<?php echo $ticket_status_id; ?>" tabindex="-1">
<div class="modal-dialog">
<div class="modal-content bg-dark">
<div class="modal-header">
<h5 class="modal-title"><i class="fas fa-fw fa-info-circle mr-2"></i>Editing Ticket Status: <strong><?php echo $ticket_status_name; ?></strong></h5>
<button type="button" class="close text-white" data-dismiss="modal">
<span>&times;</span>
</button>
</div>
<form action="post.php" method="post" autocomplete="off">
<input type="hidden" name="ticket_status_id" value="<?php echo $ticket_status_id; ?>">
<div class="modal-body bg-white">
<div class="form-group">
<label>Name <strong class="text-danger">*</strong></label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
</div>
<input type="text" class="form-control" name="name" value="<?php echo $ticket_status_name; ?>" required>
</div>
</div>
<div class="form-group">
<label>Color <strong class="text-danger">*</strong></label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-paint-brush"></i></span>
</div>
<input type="color" class="form-control col-3" name="color" value="<?php echo $tag_color; ?>" required>
</div>
</div>
</div>
<div class="modal-footer bg-white">
<button type="submit" name="edit_ticket_status" class="btn btn-primary text-bold"><i class="fas fa-check mr-2"></i>Save</button>
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fas fa-times mr-2"></i>Cancel</button>
</div>
</form>
</div>
</div>
</div>

114
admin_ticket_statuses.php Normal file
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@ -0,0 +1,114 @@
<?php
// Default Column Sortby Filter
$sort = "ticket_status_name";
$order = "ASC";
require_once "inc_all_admin.php";
//Rebuild URL
$url_query_strings_sort = http_build_query($get_copy);
$sql = mysqli_query(
$mysqli,
"SELECT SQL_CALC_FOUND_ROWS * FROM ticket_statuses
WHERE ticket_status_name LIKE '%$q%'
ORDER BY $sort $order LIMIT $record_from, $record_to"
);
$num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()"));
?>
<div class="card card-dark">
<div class="card-header py-2">
<h3 class="card-title mt-2"><i class="fas fa-fw fa-info-circle mr-2"></i>Tickets Statuses</h3>
<div class="card-tools">
<button type="button" class="btn btn-primary" data-toggle="modal" data-target="#addTicketStatusModal"><i class="fas fa-plus mr-2"></i>New Ticket Status</button>
</div>
</div>
<div class="card-body">
<div class="row">
<div class="col-sm-4 mb-2">
<form autocomplete="off">
<div class="input-group">
<input type="search" class="form-control" name="q" value="<?php if (isset($q)) { echo stripslashes(nullable_htmlentities($q)); } ?>" placeholder="Search Ticket Statuses">
<div class="input-group-append">
<button class="btn btn-primary"><i class="fa fa-search"></i></button>
</div>
</div>
</form>
</div>
<div class="col-sm-8">
</div>
</div>
<hr>
<div class="table-responsive-sm">
<table class="table table-striped table-borderless table-hover">
<thead class="text-dark <?php if ($num_rows[0] == 0) { echo "d-none"; } ?>">
<tr>
<th><a class="text-dark" href="?<?php echo $url_query_strings_sort; ?>&sort=ticket_status_name&order=<?php echo $disp; ?>">Name</a></th>
<th><a class="text-dark" href="?<?php echo $url_query_strings_sort; ?>&sort=ticket_status_color&order=<?php echo $disp; ?>">Color</a></th>
<th class="text-center">Action</th>
</tr>
</thead>
<tbody>
<?php
while ($row = mysqli_fetch_array($sql)) {
$ticket_status_id = intval($row['ticket_status_id']);
$ticket_status_name = nullable_htmlentities($row['ticket_status_name']);
$ticket_status_color = nullable_htmlentities($row['ticket_status_color']);
?>
<tr>
<td>
<a href="#" data-toggle="modal" data-target="#editTicketStatusModal<?php echo $ticket_status_id; ?>">
<span class="badge text-light p-2 mr-1 bg-<?php echo $ticket_status_color; ?>"><?php echo $ticket_status_name; ?></span>
</a>
</td>
<td><i class="fas fa-circle fa-2x text-<?php echo $ticket_status_color; ?>"></i></td>
<td>
<?php if ( $ticket_status_id > 5 ) { ?>
<div class="dropdown dropleft text-center">
<button class="btn btn-secondary btn-sm" type="button" data-toggle="dropdown">
<i class="fas fa-ellipsis-h"></i>
</button>
<div class="dropdown-menu">
<a class="dropdown-item" href="#" data-toggle="modal" data-target="#editTicketStatusModal<?php echo $ticket_status_id; ?>">
<i class="fas fa-fw fa-edit mr-2"></i>Edit
</a>
<div class="dropdown-divider"></div>
<a class="dropdown-item text-danger text-bold confirm-link" href="post.php?delete_ticket_status=<?php echo $ticket_status_id; ?>">
<i class="fas fa-fw fa-trash mr-2"></i>Delete
</a>
</div>
</div>
<?php } ?>
</td>
</tr>
<?php
if ( $ticket_status_id > 5 ) {
require "admin_ticket_status_edit_modal.php";
}
}
?>
</tbody>
</table>
</div>
<?php require_once "pagination.php";
?>
</div>
</div>
<?php
require_once "admin_ticket_status_add_modal.php";
require_once "footer.php";

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@ -194,3 +194,64 @@ if (isset($_GET['delete_task_template'])) {
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if (isset($_POST['add_ticket_status'])) {
validateTechRole();
$name = sanitizeInput($_POST['name']);
$color = sanitizeInput($_POST['color']);
mysqli_query($mysqli, "INSERT INTO ticket_statuses SET ticket_status_name = '$name', ticket_status_color = '$color'");
$ticket_status_id = mysqli_insert_id($mysqli);
// Logging
mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Ticket Status', log_action = 'Create', log_description = '$session_name created ticket status $name', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_user_id = $session_user_id, log_entity_id = $ticket_status_id");
$_SESSION['alert_message'] = "You created Ticket Status <strong>$name</strong>";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if (isset($_POST['edit_ticket_status'])) {
validateTechRole();
$ticket_status_id = intval($_POST['ticket_status_id']);
$name = sanitizeInput($_POST['name']);
$color = sanitizeInput($_POST['color']);
mysqli_query($mysqli, "UPDATE ticket_statuses SET ticket_status_name = '$name', ticket_status_color = '$color' WHERE ticket_status_id = $ticket_status_id");
$ticket_status_id = mysqli_insert_id($mysqli);
// Logging
mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Ticket Status', log_action = 'Edit', log_description = '$session_name edited ticket status $name', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_user_id = $session_user_id, log_entity_id = $ticket_status_id");
$_SESSION['alert_message'] = "You edited Ticket Status <strong>$name</strong>";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if (isset($_GET['delete_ticket_status'])) {
validateTechRole();
$ticket_status_id = intval($_GET['delete_ticket_status']);
// Get ticket status name for logging and notification
$sql = mysqli_query($mysqli, "SELECT * FROM ticket_statuses WHERE ticket_status_id = $ticket_status_id");
$row = mysqli_fetch_array($sql);
$ticket_status_name = sanitizeInput($row['ticket_status_name']);
mysqli_query($mysqli, "DELETE FROM ticket_statuses WHERE ticket_status_id = $ticket_status_id");
// Logging
mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Ticket Status', log_action = 'Delete', log_description = '$session_name deleted ticket_status $ticket_status_name', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_user_id = $session_user_id, log_entity_id = $ticket_status_id");
$_SESSION['alert_type'] = "error";
$_SESSION['alert_message'] = "You Deleted Ticket Status <strong>$ticket_status_name</strong>";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}