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itflow
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Fix Issue with user not showing up in add ticket and recurring ticket, Also fixed the sort from DESC to ASC in some areas with user select

This commit is contained in:
johnnyq 2025-10-29 17:49:39 -04:00
parent 09b91c8826
commit 3c5c86c4c5
5 changed files with 6 additions and 7 deletions
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2
agent/modals/recurring_ticket/recurring_ticket_add.php
View File

@ -113,7 +113,7 @@
$sql = mysqli_query(
$mysqli,
"SELECT user_id, user_name FROM users
WHERE user_role_id > 1 AND user_status = 1 AND user_archived_at IS NULL ORDER BY user_name ASC"
WHERE user_type = 1 AND user_status = 1 AND user_archived_at IS NULL ORDER BY user_name ASC"
);
while ($row = mysqli_fetch_array($sql)) {
$user_id = intval($row['user_id']);

2
agent/modals/recurring_ticket/recurring_ticket_edit.php
View File

@ -136,7 +136,7 @@ ob_start();
$sql_users_select = mysqli_query($mysqli, "SELECT user_id, user_name FROM users
WHERE user_type = 1
AND user_archived_at IS NULL
ORDER BY user_name DESC"
ORDER BY user_name ASC"
);
while ($row = mysqli_fetch_array($sql_users_select)) {
$user_id_select = intval($row['user_id']);

2
agent/modals/ticket/ticket_add_v2.php
View File

@ -160,7 +160,7 @@
$sql = mysqli_query(
$mysqli,
"SELECT user_id, user_name FROM users
WHERE user_role_id > 1 AND user_status = 1 AND user_archived_at IS NULL ORDER BY user_name ASC"
WHERE user_type = 1 AND user_status = 1 AND user_archived_at IS NULL ORDER BY user_name ASC"
);
while ($row = mysqli_fetch_array($sql)) {
$user_id = intval($row['user_id']);

5
agent/modals/ticket/ticket_assign.php
View File

@ -44,11 +44,10 @@ ob_start();
<select class="form-control select2" name="assigned_to">
<option value="0">Not Assigned</option>
<?php
$sql_users_select = mysqli_query($mysqli, "SELECT users.user_id, user_name FROM users
LEFT JOIN user_settings on users.user_id = user_settings.user_id
$sql_users_select = mysqli_query($mysqli, "SELECT user_id, user_name FROM users
WHERE user_type = 1
AND user_archived_at IS NULL
ORDER BY user_name DESC"
ORDER BY user_name ASC"
);
while ($row = mysqli_fetch_array($sql_users_select)) {
$user_id_select = intval($row['user_id']);

2
agent/modals/ticket/ticket_bulk_assign.php
View File

@ -22,7 +22,7 @@
WHERE user_type = 1
AND user_status = 1
AND user_archived_at IS NULL
ORDER BY user_name DESC"
ORDER BY user_name ASC"
);
while ($row = mysqli_fetch_array($sql_users_select)) {
$user_id_select = intval($row['user_id']);