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Add Ticket Category to New Ticket and Bulk add Tickets through assets

This commit is contained in:
johnnyq 2024-10-10 01:38:21 -04:00
parent a9ebc1395c
commit 4963f2f385
4 changed files with 85 additions and 23 deletions
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50
client_asset_bulk_add_ticket_modal.php
View File

@ -37,18 +37,48 @@
</div>
<?php } ?>
<div class="form-group">
<label>Priority <strong class="text-danger">*</strong></label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
<div class="row">
<div class="col">
<div class="form-group">
<label>Priority <strong class="text-danger">*</strong></label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
</div>
<select class="form-control select2" name="bulk_priority" required>
<option>Low</option>
<option>Medium</option>
<option>High</option>
</select>
</div>
</div>
<select class="form-control select2" name="bulk_priority" required>
<option>Low</option>
<option>Medium</option>
<option>High</option>
</select>
</div>
<div class="col">
<div class="form-group">
<label>Category</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-layer-group"></i></span>
</div>
<select class="form-control select2" name="bulk_category">
<option value="0">- Not Categorized -</option>
<?php
$sql_categories = mysqli_query($mysqli, "SELECT category_id, category_name FROM categories WHERE category_type = 'Ticket' AND category_archived_at IS NULL");
while ($row = mysqli_fetch_array($sql_categories)) {
$category_id = intval($row['category_id']);
$category_name = nullable_htmlentities($row['category_name']);
?>
<option value="<?php echo $category_id; ?>"><?php echo $category_name; ?></option>
<?php } ?>
</select>
</div>
</div>
</div>
</div>
<div class="form-group">

6
post/user/ticket.php
View File

@ -16,6 +16,7 @@ if (isset($_POST['add_ticket'])) {
$ticket_status = 2;
}
$contact = intval($_POST['contact']);
$category_id = intval($_POST['category']);
$subject = sanitizeInput($_POST['subject']);
$priority = sanitizeInput($_POST['priority']);
$details = mysqli_real_escape_string($mysqli, $_POST['details']);
@ -72,7 +73,7 @@ if (isset($_POST['add_ticket'])) {
mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_billable = '$billable', ticket_status = '$ticket_status', ticket_vendor_ticket_number = '$vendor_ticket_number', ticket_vendor_id = $vendor_id, ticket_location_id = $location_id, ticket_asset_id = $asset_id, ticket_created_by = $session_user_id, ticket_assigned_to = $assigned_to, ticket_contact_id = $contact, ticket_url_key = '$url_key', ticket_client_id = $client_id, ticket_invoice_id = 0, ticket_project_id = $project_id");
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_category = $category_id, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_billable = '$billable', ticket_status = '$ticket_status', ticket_vendor_ticket_number = '$vendor_ticket_number', ticket_vendor_id = $vendor_id, ticket_location_id = $location_id, ticket_asset_id = $asset_id, ticket_created_by = $session_user_id, ticket_assigned_to = $assigned_to, ticket_contact_id = $contact, ticket_url_key = '$url_key', ticket_client_id = $client_id, ticket_invoice_id = 0, ticket_project_id = $project_id");
$ticket_id = mysqli_insert_id($mysqli);
@ -1205,6 +1206,7 @@ if (isset($_POST['bulk_add_asset_ticket'])) {
}
$subject = sanitizeInput($_POST['bulk_subject']);
$priority = sanitizeInput($_POST['bulk_priority']);
$category_id = intval($_POST['bulk_category']);
$details = mysqli_real_escape_string($mysqli, $_POST['bulk_details']);
$project_id = intval($_POST['bulk_project']);
$use_primary_contact = intval($_POST['use_primary_contact']);
@ -1261,7 +1263,7 @@ if (isset($_POST['bulk_add_asset_ticket'])) {
mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject_asset_prepended', ticket_details = '$details', ticket_priority = '$priority', ticket_billable = $billable, ticket_status = $ticket_status, ticket_asset_id = $asset_id, ticket_created_by = $session_user_id, ticket_assigned_to = $assigned_to, ticket_url_key = '$url_key', ticket_client_id = $client_id, ticket_project_id = $project_id");
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_category = $category_id, ticket_subject = '$subject_asset_prepended', ticket_details = '$details', ticket_priority = '$priority', ticket_billable = $billable, ticket_status = $ticket_status, ticket_asset_id = $asset_id, ticket_created_by = $session_user_id, ticket_assigned_to = $assigned_to, ticket_url_key = '$url_key', ticket_client_id = $client_id, ticket_project_id = $project_id");
$ticket_id = mysqli_insert_id($mysqli);

50
ticket_add_modal.php
View File

@ -101,18 +101,48 @@
<?php } ?>
<div class="form-group">
<label>Priority <strong class="text-danger">*</strong></label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
<div class="row">
<div class="col">
<div class="form-group">
<label>Priority <strong class="text-danger">*</strong></label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
</div>
<select class="form-control select2" name="priority" required>
<option>Low</option>
<option>Medium</option>
<option>High</option>
</select>
</div>
</div>
<select class="form-control select2" name="priority" required>
<option>Low</option>
<option>Medium</option>
<option>High</option>
</select>
</div>
<div class="col">
<div class="form-group">
<label>Category</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-layer-group"></i></span>
</div>
<select class="form-control select2" name="category">
<option value="0">- Not Categorized -</option>
<?php
$sql_categories = mysqli_query($mysqli, "SELECT category_id, category_name FROM categories WHERE category_type = 'Ticket' AND category_archived_at IS NULL");
while ($row = mysqli_fetch_array($sql_categories)) {
$category_id = intval($row['category_id']);
$category_name = nullable_htmlentities($row['category_name']);
?>
<option value="<?php echo $category_id; ?>"><?php echo $category_name; ?></option>
<?php } ?>
</select>
</div>
</div>
</div>
</div>
<div class="form-group">

2
ticket_edit_modal.php
View File

@ -81,7 +81,7 @@
<span class="input-group-text"><i class="fa fa-fw fa-layer-group"></i></span>
</div>
<select class="form-control select2" name="category">
<option value="">- Ticket Category -</option>
<option value="0">- Uncategorized -</option>
<?php
$sql_categories = mysqli_query($mysqli, "SELECT category_id, category_name FROM categories WHERE category_type = 'Ticket' AND category_archived_at IS NULL");
while ($row = mysqli_fetch_array($sql_categories)) {