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itflow
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Add support to link asset to ticket at creation, if on client ticket page

This commit is contained in:
Marcus Hill 2022-01-20 21:23:04 +00:00
parent 13ce4afa5e
commit 4c2b91155d
2 changed files with 28 additions and 1 deletions
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26
add_ticket_modal.php
View File

@ -107,6 +107,32 @@
<input type="text" class="form-control" name="subject" placeholder="Subject" required>
</div>
</div>
<?php if(isset($_GET['client_id'])){ ?>
<div class="form-group">
<label>Asset</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-desktop"></i></span>
</div>
<select class="form-control select2" name="asset">
<option value="0">- None -</option>
<?php
$sql_assets = mysqli_query($mysqli,"SELECT * FROM assets WHERE asset_client_id = $client_id ORDER BY asset_name ASC");
while($row = mysqli_fetch_array($sql_assets)){
$asset_id_select = $row['asset_id'];
$asset_name_select = $row['asset_name'];
?>
<option <?php if(!empty($asset_id) && $asset_id == $asset_id_select){ echo "selected"; } ?> value="<?php echo $asset_id_select; ?>"><?php echo $asset_name_select; ?></option>
<?php
}
?>
</select>
</div>
</div>
<?php } ?>
<div class="form-group">
<textarea class="form-control summernote" rows="8" name="details"></textarea>

3
post.php
View File

@ -5047,6 +5047,7 @@ if(isset($_POST['add_ticket'])){
$subject = trim(strip_tags(mysqli_real_escape_string($mysqli,$_POST['subject'])));
$priority = trim(strip_tags(mysqli_real_escape_string($mysqli,$_POST['priority'])));
$details = trim(mysqli_real_escape_string($mysqli,$_POST['details']));
$asset_id = intval($_POST['asset']);
if($client_id > 0 AND $contact == 0){
$sql = mysqli_query($mysqli,"SELECT primary_contact FROM clients WHERE client_id = $client_id AND company_id = $session_company_id");
@ -5059,7 +5060,7 @@ if(isset($_POST['add_ticket'])){
$new_config_ticket_next_number = $config_ticket_next_number + 1;
mysqli_query($mysqli,"UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = $session_company_id");
mysqli_query($mysqli,"INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 'Open', ticket_created_at = NOW(), ticket_created_by = $session_user_id, ticket_assigned_to = $assigned_to, ticket_contact_id = $contact, ticket_client_id = $client_id, company_id = $session_company_id");
mysqli_query($mysqli,"INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 'Open', ticket_asset_id = $asset_id, ticket_created_at = NOW(), ticket_created_by = $session_user_id, ticket_assigned_to = $assigned_to, ticket_contact_id = $contact, ticket_client_id = $client_id, company_id = $session_company_id");
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Create', log_description = '$session_name created ticket $subject', log_created_at = NOW(), log_client_id = $client_id, company_id = $session_company_id, log_user_id = $session_user_id");