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Update ticket.php 

- Display IP on Asset section so would be handy for the technician when troubleshooting
- Implement Asset warranty so the technician can take better decision regarding the asset fixing option (parts replacement under manufacturer warranty or in house parts replacement)
This commit is contained in:
AFTECH.RO 2022-02-26 02:08:38 +00:00 committed by GitHub
parent 3bd79635ec
commit 55f8ba652a
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GPG Key ID: 4AEE18F83AFDEB23
1 changed files with 47 additions and 15 deletions
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62
ticket.php
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@ -70,12 +70,14 @@ if(isset($_GET['ticket_id'])){
$contact_mobile = formatPhoneNumber($row['contact_mobile']);
$asset_id = $row['asset_id'];
$asset_ip = htmlentities($row['asset_ip']);
$asset_name = htmlentities($row['asset_name']);
$asset_type = htmlentities($row['asset_type']);
$asset_make = htmlentities($row['asset_make']);
$asset_model = htmlentities($row['asset_model']);
$asset_serial = htmlentities($row['asset_serial']);
$asset_os = htmlentities($row['asset_os']);
$asset_warranty_expire = $row['asset_warranty_expire'];
$location_name = $row['location_name'];
$location_address = $row['location_address'];
@ -145,6 +147,18 @@ if(isset($_GET['ticket_id'])){
$client_tag_name_display_array[] = "<span class='badge bg-$client_tag_color'><i class='fa fa-fw fa-$client_tag_icon'></i> $client_tag_name</span>";
}
$client_tags_display = implode(' ', $client_tag_name_display_array);
// Get the asset warranty expiry
$date = date('Y-m-d H:i:s');
$dt_value = $asset_warranty_expire; //sample date
$warranty_check = date('m/d/Y',strtotime('-8 hours'));
if($dt_value <= $date){
$dt_value = "Expired on $asset_warranty_expire"; $color ='red';
}else{
$color = 'green';
}
?>
@ -392,20 +406,7 @@ if(isset($_GET['ticket_id'])){
<div class="card card-body card-outline card-dark mb-3">
<div>
<h4 class="text-secondary">Asset</h4>
<i class="fa fa-fw fa-desktop text-secondary ml-1 mr-2 mb-2"></i><strong><?php echo $asset_name; ?></strong>
<br>
<?php
if(!empty($asset_make)){
?>
<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2 mb-2"></i><?php echo "$asset_make $asset_model"; ?>
<br>
<?php
}
?>
<?php
if(!empty($asset_serial)){
?>
<i class="fa fa-fw fa-barcode text-secondary ml-1 mr-2 mb-2"></i><?php echo $asset_serial; ?>
<i class="fa fa-fw fa-desktop text-secondary ml-1 mr-2 mb-2"></i> Asset name: <strong><?php echo $asset_name; ?></strong>
<br>
<?php
}
@ -413,7 +414,38 @@ if(isset($_GET['ticket_id'])){
<?php
if(!empty($asset_os)){
?>
<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2 mb-2"></i><?php echo $asset_os; ?>
<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2 mb-2"></i> OS: <?php echo $asset_os; ?>
<br>
<?php
if(!empty($asset_ip)){
?>
<i class="fa fa-fw fa-network-wired text-secondary ml-1 mr-2 mb-2"></i> IP: <?php echo "$asset_ip"; ?>
<br>
<?php
}
?>
<?php
if(!empty($asset_make)){
?>
<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2 mb-2"></i> Model: <?php echo "$asset_make $asset_model"; ?>
<br>
<?php
}
?>
<?php
if(!empty($asset_serial)){
?>
<i class="fa fa-fw fa-barcode text-secondary ml-1 mr-2 mb-2"></i> Service Tag: <?php echo $asset_serial; ?>
<br>
<?php
}
?>
<?php
if(!empty($asset_warranty_expire)){
?>
<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2 mb-2"></i> Warranty expire: <strong><font color="<?php echo $color?>" > <?php echo $dt_value?></font></strong>
<br>
<?php
}