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Adjust client reply type to Client, not public. Public is for agent replies that are customer visible

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Marcus Hill
2022-12-17 23:18:14 +00:00
parent 016d666dda
commit 580a6cf53e
1 changed files with 1 additions and 1 deletions
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cron_ticket_email_parser.php
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@@ -92,7 +92,7 @@ if ($emails) {
$ticket_assigned_to = $row['ticket_assigned_to']; $ticket_assigned_to = $row['ticket_assigned_to'];
$client_id = $row['ticket_client_id']; $client_id = $row['ticket_client_id'];
$session_company_id = $row['company_id']; $session_company_id = $row['company_id'];
$ticket_reply_type = 'Public'; // Setting to client as a default value $ticket_reply_type = 'Client'; // Setting to client as a default value
// Check the ticket ID is valid // Check the ticket ID is valid
if (intval($ticket_id) && $ticket_id !== '0') { if (intval($ticket_id) && $ticket_id !== '0') {