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Ticket Statuses from DB

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First swing at this to share my progress, isn't ready to merge yet but would appreciate thoughts
This commit is contained in:
Marcus Hill
2024-03-24 22:36:21 +00:00
parent 7702d8c5bf
commit 5e63ef9a2a
11 changed files with 134 additions and 43 deletions
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8
client_tickets.php
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@@ -142,14 +142,14 @@ $total_scheduled_tickets = intval($row['total_scheduled_tickets']);
$ticket_number = nullable_htmlentities($row['ticket_number']);
$ticket_subject = nullable_htmlentities($row['ticket_subject']);
$ticket_priority = nullable_htmlentities($row['ticket_priority']);
$ticket_status = nullable_htmlentities($row['ticket_status']);
$ticket_status = sanitizeInput(getTicketStatusName($row['ticket_status']));
$ticket_billable = intval($row['ticket_billable']);
$ticket_created_at = nullable_htmlentities($row['ticket_created_at']);
$ticket_created_at_time_ago = timeAgo($row['ticket_created_at']);
$ticket_updated_at = nullable_htmlentities($row['ticket_updated_at']);
$ticket_updated_at_time_ago = timeAgo($row['ticket_updated_at']);
if (empty($ticket_updated_at)) {
if ($ticket_status == "Closed") {
if ($ticket_status == $config_ticket_status_id_closed || $ticket_status == "Closed") {
$ticket_updated_at_display = "<p>Never</p>";
} else {
$ticket_updated_at_display = "<p class='text-danger'>Never</p>";
@@ -173,7 +173,7 @@ $total_scheduled_tickets = intval($row['total_scheduled_tickets']);
$ticket_assigned_to = intval($row['ticket_assigned_to']);
if (empty($ticket_assigned_to)) {
if ($ticket_status == "Closed") {
if ($ticket_status == $config_ticket_status_id_closed || $ticket_status == "Closed") {
$ticket_assigned_to_display = "<p>Not Assigned</p>";
} else {
$ticket_assigned_to_display = "<p class='text-danger'>Not Assigned</p>";
@@ -281,7 +281,7 @@ $total_scheduled_tickets = intval($row['total_scheduled_tickets']);
<?php
// Edit actions, for open tickets
if ($ticket_status !== "Closed") {
if ($ticket_status !== $config_ticket_status_id_closed || $ticket_status !== "Closed") {
require "ticket_assign_modal.php";